City of Macedonia

Customer Service Representative

City of Macedonia Macedonia, OH
City of Macedonia

Customer Service Representative

City of Macedonia Macedonia, OH
6 days ago
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General Description of Work: Greets and assists guests who come into the recreation center. Handles

registration for all programs and activities. Assists with building

supervision as necessary.

Supervision Received: Receives supervision from Lead CSR and Recreation Supervisor.

Essential Functions

  • Responsible for providing excellent customer service to guests who come into the recreation

center

  • Responsible for cash handling to include balancing cash drawers
  • Performs program registration, membership sales, merchandise sales, rentals, tot room

registrations and park pavilion reservations using the software provided

  • Handles incoming phone calls to the recreation center
  • Responsible for knowledge of all program areas within the Parks and Recreation Department

Minimum Qualifications

  • Excellent Customer Service Skills
  • 16 years or older
  • Ability to work on the computer
  • Ability to work a flexible schedule on nights, weekends, and holidays

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Other

  • Industries

    Government Administration

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