Animal Services Dispatcher

The purpose of this position is to facilitate calls for service from the public to animal control officers and serves as the office manager for animal services. This class works under general supervision, independently developing work methods and sequences.

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Performs routine clerical duties which include: screening incoming calls; taking and transmitting messages; entering data; and making photocopies.
• Greets visitors; checks in animals and places them into the intake rooms.
• Responds to requests for information from the general public, staff, and/or other interested parties; responds to emails and voicemails as appropriate; answers routine questions; and directs callers/visitors to appropriate locations or staff.
• Keys in complaints and animal records; dispatches information about complaints to Animal Control Officers in the field.
• Provides animal care by microchipping, schedules spay/neuter services.
• Schedules facility repairs.
• Assists with community outreach and management of volunteers.
• Performs related work as assigned.
  
  

Minimum Education And Experience Requirements

• Requires High School graduation or GED equivalent.
• Over six months and up to and including one year of related experience or an equivalent combination of education, training, and experience.
  
  

SPECIAL CERTIFICATIONS AND LICENSES

• FEMA Introduction to ICS (ICS100), Basic ICS (ICS200), FEMA NIMS A Introduction (IS700), FEMA National Response Plan (NRP) An Introduction (IS800).
• Must possess and maintain a valid state driver's license with an acceptable driving history.
  
  

All applicants tentatively selected for a position with Beaufort County Council will be required to submit to urinalysis to screen for the illegal use of drugs and to a background check prior to appointment. Employment is contingent upon clearing both the drug screening and background investigation. Beaufort County is an Equal Opportunity Employer.