Performs technical and administrative duties in implementation and coordination of Human Resources functions and programs.

Work Situation Factors:

Position involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, and responding to customer issues. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies. 

Physical Factors:

Light physical demands, mostly desk work, with frequent to constant use of a personal computer.

Environmental Factors:

Work is performed in a standard office setting, dealing with the public and providing customer service.

Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.

Full-time, regular, non-exempt position

This position is graded RN12. 

• Reviews and processes personnel actions to execute salary and status changes, and other related transactions; assures accuracy of information and data entry to comply with established policies and procedures; prepares and processes documents and information in an accurate and timely manner to ensure records are current and readily available.
• Reviews, routes, and processes applications, enrollments, information, documents, and data; assists with recruitment processes; coordinates, administers, and evaluates examinations and skills assessments to provide support to HR Analysts and hiring managers.
• Prepares and presents various special and recurring reports and enters and updates data in various mediums, formats, and filing systems to provide timely and accurate information.
• Routes documentation and information as directed and required; maintains confidentiality of all work-related matters, personnel records, and information.
• In-processes newly-hired employees and delivers orientation to provide information on the organization, policies, and procedures; provides direction and assistance with completion of all required forms and documentation to comply with established policies, procedures, rules, and regulations.
• Performs various technical and administrative functions to assure all duties are accomplished according to governing laws and City policies and procedures; collects financial, technical, and administrative information to compile data for reports; monitors documents for compliance with policies and practices; provides appropriate levels of service and assistance to meet customer service goals and expectations.
• Responds to requests for information and assistance, greets and assists visitors, and provides technical information and assistance within scope of authority.
• Provides and delivers training regarding policies, procedures, processes, and programs; assists with special projects as directed and required.

Equivalent of a High School diploma AND two (2) years of experience working in support of related functions, duties, and responsibilities.  A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.

Knowledge of:  principles, practices, techniques, activities, rules, and regulations related to the operations and functions of human resources administration in the public sector; regulations, policies, and procedures related to employment, benefits, and compensation; current principles and practices of confidential records and file management; principles and techniques of current office management practices and procedures; customer service and effective communication principles, standards, and methods; methods and standards for preparing business correspondence, appropriate business English, spelling, grammar, punctuation, proofreading and editing; business mathematics; modern office equipment, business and personal computers, business office software applications, and report generation; City organization and related regulations, operations, and policies and procedures to effectively perform the required functions and duties of the position.
Ability to:  perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet critical deadlines; ensure appropriate levels of customer service to achieve expectations and meet objectives; read, understand, and assure compliance with a variety of policies, procedures, and regulations governing related activities, programs, and functions; research and compile applicable information and maintain timely and accurate records; monitor and maintain confidentiality of sensitive information and data; communicate effectively and appropriately in verbal and written forms; prepare and present accurate and reliable reports containing findings and recommendations; review documents and extract relevant information; establish and maintain effective and appropriate working relationships with employees, other agencies, and the public; present a positive image; timely and accurately enter data and generate reports using a personal computer with basic and specialized software applications in performing daily functions; take initiative and exercise sound independent judgment within established procedural guidelines to ensure achievement of goals and objectives.
Skills in:  reading, understanding, communicating, and applying policies, procedures, and applicable rules and regulations; effectively presenting subject matter in a group setting; using initiative and independent judgment within established procedural guidelines; working efficiently and effectively independently, or as a member of a team; researching and synthesizing data, evaluating alternatives and making logical recommendations based on findings; preparing accurate reports and appropriate business correspondence; updating information, files, and records in various formats and mediums timely and with accuracy; reviewing, evaluating, and verifying records, calculations, and documentation; updating information, maintaining accurate records, and identifying and reconciling errors;  operating standard office equipment and a personal computer with installed generic and specialized software; preparing and presenting information in a clear and concise manner; preparing correspondence using correct grammar, spelling, and punctuation demonstrating effective interpersonal communication skills; maintaining objectivity and freedom from prejudice, and exercising judgment and understanding in all personnel related situations and daily interactions with customers.