Join Our Team as Assistant IT Director – Experience the Best of Kissimmee, FL!
Are you ready to take the next step in your IT leadership career while enjoying the vibrant lifestyle of Kissimmee, Florida? As our Assistant IT Director, you'll play a key role in shaping the city's technology infrastructure while living in a community known for its affordable cost of living, year-round sunshine, and world-class attractions.
Nestled in the heart of Central Florida, Kissimmee offers easy access to Orlando’s thriving tech scene, no state income tax, and a diverse, welcoming community. Whether you're exploring the natural beauty of Lake Tohopekaliga, enjoying weekend adventures at Walt Disney World, or taking advantage of the city's growing job market, Kissimmee is the perfect place to work, live, and thrive.
If you're passionate about IT leadership and want to be part of a dynamic city with endless opportunities, apply today!
General Statement of Job
Under general direction, the Assistant IT Director provides leadership and support in managing the City’s Information Technology Department. This role ensures the integrity, security, and efficiency of city IT systems while maintaining compliance with state, federal, and industry regulations. A primary responsibility of this position is the management of Public Safety Solutions, ensuring law enforcement, emergency response, and city security systems function securely and efficiently. The role also focuses on cybersecurity, IT governance, infrastructure management, and strategic technology planning to enhance city operations and digital services. Reports to the IT Director and serves as the acting IT Director in their absence. Serves at the pleasure of City Manager or Director.
Specific Duties and Responsibilities
Essential Functions:
Provides daily supervision and oversight of IT staff, including hiring, training, performance management, and resource allocation. Develops and enforces IT policies, procedures, and compliance standards in alignment with government regulations and industry best practices.
Manages Public Safety Solutions, ensuring technology systems supporting law enforcement, emergency management, fire/rescue operations, and city security are operational, compliant, and safeguarded against cyber threats. Works closely with public safety agencies to implement and maintain secure communication systems, crime analysis tools, and digital records management platforms.
Oversees IT security strategies, risk mitigation, and incident response planning, ensuring city systems comply with NIST, ISO 27001, HIPAA, CJIS, and Florida state regulations. Leads initiatives to strengthen cybersecurity protections for critical public safety networks.
Develops, implements, and maintains IT governance policies, cybersecurity protocols, and regulatory compliance frameworks to safeguard citywide data integrity and system security. Establishes procedures for incident management, network defense, and disaster recovery to protect against cyber threats.
Coordinates IT training programs to enhance cybersecurity awareness, data governance, and compliance adherence among city employees. Provides specialized IT training for public safety personnel, ensuring proper usage of secure law enforcement systems and emergency response technologies.
Manages IT procurement processes, contract negotiations, and vendor relationships, ensuring cost-effective and secure solutions for the City’s technology infrastructure. Represents the IT Department in strategic planning meetings, executive discussions, and interagency collaborations to support city-wide digital initiatives.
Oversee network administration, system upgrades, and IT troubleshooting, ensuring timely responses to technical issues affecting city and public safety operations. Evaluates and integrates modern IT solutions, focusing on secure data management, cloud services, and process automation.
Monitors industry trends, legislative updates, and technological advancements to recommend strategies that maintain compliance, security, and operational efficiency. Advises city officials on cybersecurity risks, data governance concerns, and infrastructure upgrades.
Minimum Education and Training
Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field, supplemented by five (5) years of progressively responsible experience in IT management. Must submit to, and pass, a fingerprint-based national criminal history record check and must be able to obtain, and recertify as required, the appropriate Criminal Justice Security Awareness training. Must possess or obtain the most current FEMA 100, 200, 300, 400, 700, and 800 Incident Command System certifications within 12 months of appointment to the job. Must possess and maintain a valid Florida driver’s license.
Certified Government Chief Information Officer (CGCIO) or Certified Public Technology Manager (CPTM) certifications are preferred.
Working Conditions:
Works primarily in an office environment, with occasional field visits to assess network security, IT infrastructure, and compliance measures.
Other:
It is understood that every incidental duty connected with operations enumerated in the job description is not always specifically described, and employees, at the discretion of the City, may be required to perform duties not within their job descriptions.
