Electronic Health Record (EHR) Systems Supervisor
Job ID: 107939
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular
CLACKAMAS COUNTY CORE VALUES
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.
https://www.clackamas.us/countyadmin/spirit
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, June 23, 2025.
PAY AND BENEFITS
Annual Pay Range: $93,209.97 - $125,833.42
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
• 16 hours of vacation accrual per month
• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with http://dochub.clackamas.us/documents/drupal/a51ff5d3-d243-49ba-aa11-15324f4c0bf8! This means you have access to vacation time at time of hire.
• 8 hours of sick accrual per month
• 10 paid holidays and 1 personal day per year
Other Benefits:
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)
This is a full time non-represented group 2 County position
https://dochub.clackamas.us/documents/drupal/89bed039-1cd2-4362-87d1-58972a37473b
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS
Clackamas County's Health Centers Division is seeking a dedicated Electronic Health Record (EHR) Systems Supervisor to lead initiatives that strengthen healthcare delivery, optimize system performance, and drive data-informed decision-making within a Federally Qualified Health Center. This position plays a vital role in advancing health outcomes by overseeing the functionality, integration, and continuous improvement of the electronic health record system across our federally qualified health centers.
In this role, your leadership will help guide electronic health records system optimization efforts that enhance staff resilience, client and patient care, and the quality of services provided to County residents. You will develop and lead a team responsible for system administration, reporting, staff training, troubleshooting, and performance monitoring. You will ensure the EHR system supports clinical workflows, operational efficiency, comprehensive data collection, and regulatory compliance.
As a key member of the leadership team, you will also contribute to broader data management, population health, quality improvement and quality assurance strategies, ensure contract compliance, and support performance measurement processes. You will collaborate with internal teams and external partners to build systems and solutions that reflect accountability, transparency, and community well-being.
This is an ideal role for someone passionate about building and sustaining a strong team, community healthcare, data systems, service, and driving positive change through technology and leadership. Join us in making a meaningful difference through innovation, equity, and excellence in care delivery.
Required Minimum Qualifications/ Transferrable Skills:*
• A minimum of five (5) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position, including experience in the following:
• Experience leading a team.
• Experience providing oversight or supervision to professional or technical staff responsible for Electronic Health Record systems support, training, reporting, or data analysis.
• Experience in the implementation, administration, or optimization of Epic Electronic Health Record (EHR) systems.
• Experience ensuring EHR functionality supports clinical workflows, regulatory compliance, and operational efficiency.
• Experience in system performance monitoring, issue resolution, and providing technical or user support related to EHR systems.
• Experience with data collection, reporting tools, and performance measurement to support quality improvement or compliance initiatives.
• Experience working with cross-functional teams to align technology solutions with healthcare delivery and organizational goals.
Preferred Special Qualifications/ Transferrable Skills:*
• OCHIN EPIC ESA Certification and Training
• Certification in Health Information Technology, Project Management (PMP), or Certified Professional in Healthcare Quality (CPHQ).
• Degree in Health Information Management, Public Health, Healthcare Administration, Information Systems, or a related field.
• Experience working in a Federally Qualified Health Center (FQHC), behavioral health, or integrated care environment.
• Knowledge of culturally responsive and equity-informed practices.
Pre-Employment Requirements:
• Must pass post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/f4f343bb-579a-4e6f-a936-e790625d51d5
• Must pass a criminal history check which may include national or state fingerprint records check
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
• Manage the development, maintenance, and optimization of the Electronic Health Record (EHR) system to ensure seamless functionality and alignment with clinical workflows and operational priorities.
• Oversee EHR system configuration, updates, troubleshooting, and integration with other internal and external healthcare data systems.
• Ensure EHR system compliance with federal and state regulations, including HIPAA, interoperability mandates, and other applicable standards.
• Supervise and manage a team of EHR Analysts, providing day-to-day guidance, assigning work, delivering training, and offering technical oversight.
• Lead cross-departmental collaboration efforts to integrate EHR functionality with clinical services, administrative operations, and quality improvement initiatives.
• Ensure EHR data inputs and outputs are effectively connected to broader organizational data systems to support analytics, dashboarding, and performance reporting.
• Coordinate with the data and analytics team on projects, including data warehouse development, to support real-time integration and actionable insights from EHR data.
• Serve as the primary liaison between EHR system users—including clinical providers, administrative staff, and data teams—and organizational leadership to ensure technology meets care delivery and operational needs.
• Collaborate with senior leadership to plan and prioritize EHR system investments, ensuring alignment with strategic, regulatory, and financial objectives.
• Work in partnership with internal Technology Services to ensure EHR system stability, performance, security, and system-wide data integration.
• Develop, manage, and monitor budgets related to EHR and data initiatives, including securing and managing grant funding to support innovation and system enhancements.
REQUIRED KNOWLEDGE AND SKILLS
Thorough knowledge of:
• Principles and practices of program and division operations, including electronic health record (EHR) systems, electronic records management, and healthcare information systems.
• Program and contract administration.
• Preparation and interpretation of descriptive statistics, especially in clinical and operational settings.
• Program evaluation, quality assurance, and quality improvement methodologies.
• Data reporting, system integration, and implementation techniques.
• Project management and performance evaluation strategies specific to health technology and system optimization.
Working knowledge of:
• Federal and state regulations related to Quality and Data program services, including HIPAA, HITECH, and interoperability standards as they apply to EHR systems.
• Risk management theories and practices within clinical and data system environments.
• Government financing methods and funding sources, including those related to healthcare technology and grant-supported data initiatives.
• Personnel administration and supervisory principles, including leading technical teams.
• Standard office equipment, EHR systems, and applicable software applications (e.g., NextGen, Power BI, Excel, SQL).
Skill in:
• Planning, prioritizing, and implementing programs and technology projects to meet division and organizational objectives.
• Leading cross-functional teams, including clinical, IT, and data staff, to support and optimize EHR and data systems.
• Communicating clearly and effectively with both technical and non-technical stakeholders.
• Presenting data and system performance information in an organized, concise, and logical manner.
• Building and maintaining strong working relationships with clinical providers, staff, leadership, community partners, and regulatory agencies.
• Interpreting and applying complex legislation, rules, and regulations affecting healthcare systems and data privacy.
• Developing, managing, and monitoring budgets related to EHR systems, data reporting, and grant funding.
• Collecting, analyzing, and synthesizing clinical and operational data to inform decision-making.
• Designing and implementing efficient systems and procedures to enhance healthcare delivery and data integrity.
• Leading teams through change and promoting continuous quality improvement through collaborative and data-informed decision-making.
WORK SCHEDULE
This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager after the successful completion of onboarding and training onsite. (Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.)
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
http://www.clackamas.us/
http://www.clackamas.us/onboarding/
https://www.mthoodterritory.com/
ABOUT THE DEPARTMENT
Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.
We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.
Health Centers is a Division of the http://www.clackamas.us/h3s/
http://www.clackamas.us/healthcenters/
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
https://www.clackamas.us/des/jobs.html
https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
E.D. Barnett, Recruiter
mailto:EBarnettHerro@clackamas.us?subject=RECRUITMENT%20QUESTIONS
To apply, visit https://apptrkr.com/6288293
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