Information Technology Specialist



Job Details

Information Technology Specialist
Employer

City of San Luis

Salary

$59,592.00 Annually

Location

Community Center 800 E. Juan Sanchez Blvd. San Luis, AZ

Job Type

Full-time

Job Number

2025-00028

Department

Information Technology

Division

IT Dept

Opening Date

05/15/2025

Closing Date

Continuous

ABOUT THE POSITION


 YOUR FUTURE BEGINS HERE!

Join one of the fastest-growing cities in Arizona and the youngest in Yuma County!

As an IT Specialist, you will:
  • Provide support related to setup, management and troubleshooting of technology systems to maintain hardware and software networks.
  • Perform product installation, product upgrades, product fixes, troubleshooting, and interaction with vendor technical support, 
  • Install, assemble, and configure computers, monitors network infrastructure and peripherals such as printers, scanners, and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration.
  • Install, maintain/repair, programs and tests Telecom equipment, surveillance equipment and antennas and peripherals.
  • Track, monitor, and evaluate software patches, fixes, and service packs.
  • Coordinate computer based anti-virus software implementation, usage, and training. Perform random audits to ensure anti-virus software is current and updates when needed.
  • Monitor City's laptop and mobile computers inventory. Ensure units are functional and provide user training as required.
  • Maintain City of San Luis databases related to the tracking inventory of software and computer hardware and maintain computer software inventory, i.e., software license install media, manuals, etc.
  • Provide specialty support for Public Safety enterprise technology and software:
    • Technology (handheld scanners, video wall, cd/DVD duplicators, etc.)
    • Install, test, configure, and deploy New World Public Safety related applications, 
    • 911 systems support, including 911 recording systems, terminals, communication lines, networking equipment, redundant power systems, etc. 
  • Collaborate with Yuma Regional Communications Systems (YRCS) personnel and attends any related meetings to YRCS and New World Public Safety.
  • Lead IT technicians to include scheduling time, identifying training needs, and provide recommendations for personnel actions. 
  • Manage IT service request queue and ensure all IT service requests are resolved in a timely manner. 
  • Coordinate and manage vendor contracts for hardware maintenance and software applications.
  • Monitor vendor related to electronic data transfers, i.e., troubleshooting issues.
  • Monitor City compliance with software copyright laws. Perform random audits to ensure compliance.
  • Train, advise, and assist personnel with technical problems related to computers, networks, wireless and technical systems, and associated software.
  • Review technical information about hardware, software, operating systems, and evaluates products for usefulness.
  • Authorize system access to users and maintain necessary documentation of authorities assigned.
  • Coordinate and administer City telephone, equipment, and maintenance agreements.
  • Maintain surveillance systems, configuration, and installation (milestone server applications, axis camera systems)
  • Proximity systems maintenance, configuration, and install.
  • Coordinate and participate with other City departments and agencies on technology projects as required.
  • Performs other related duties as required.

IDEAL CANDIDATE


Will possess knowledge of:

  • Computer hardware, software, and peripherals.
  • Technical and operational aspects of Windows OS environments including but not limited to DOS,
  • File Server, Active Directory, Group Policy 
  • Basic understanding of Windows server services (WSUS, DNS, DC, Group Policy, ftp, Remote Desktop Services, VPN)
  • Computer configurations and wireless networking.
  • Data communications and related software.
  • Technical and operational aspects of various office suite applications.
  • Client connectivity software.
  • Surveillance equipment and software.
  • Telecommunication equipment including voice-over-IP.
  • Antennas, software, and programming.

Possess the ability to:
  • Perform a high level of troubleshooting.
  • Analyze, troubleshoot, identify problems, and develop solutions relating to computer hardware, operating systems, and application software.
  • Analyze, troubleshoot, identify problems, and develop solutions relating to New World Public Safety Information Technology and YRCS related equipment.
  • Install, configure, and support video conferencing systems such as GoToMeeting, WebEx, or zoom.
  • Pass State Security requirements.

MINIMUM REQUIREMENTS


Education, Training and Experience:

  • Bachelor’s degree in computer science, Information Technology, or a related field; AND
  • A minimum of one (1) year of progressively responsible experience providing information technology support; OR
    • Any combination of education, certification, and experience that results in the successful performance of the job.
Licenses and Certificates:
All Licenses and Certifications required must be maintained throughout employment.
  • ACJIS Network Terminal Operator Certification and CompTIA Network+ Certifications, OR ability to obtain both certifications within six (6) months of hire.
  • A valid Arizona driver's license at the time of appointment 
Special Requirements:
  • Residency in the United States and withing 25 miles of the City of San Luis.
  • Work on-call at least three days per month
Desired/Preferred: 
  • Bilingual in Spanish 
  • San Luis residency

SUPPLEMENTAL INFORMATION

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
While performing the duties of this job, the employee is regularly required to sit, walk, and stand; talk and hear; use hands to finger, handle, feel or operate objects, tools or controls; reach with hands and arms; and perform repetitive movements of hands or wrists. The employee is frequently required to lift up to 30 pounds unaided.

Specific vision abilities required for this job include close vision and the ability to adjust focus.
 
Mental Demands
While performing the duties of this class, an employee uses written and oral communication skills; reads and interprets data, information and documents; analyzes and solves problems; uses math and mathematical reasoning; performs highly detailed work; deals with multiple concurrent tasks; and interacts with others encountered in the course of work, including frequent contact with customers and/or the public and dissatisfied/abusive individuals.

Work Environment: 
The employee works in an office environment where the noise level is usually quiet. Certain positions within the classification may require availability to work flexible schedule.

The City of San Luis is committed to Professional Growth and Career Development - 
Current employees may be given preferred consideration if they meet the position's minimum requirements.
 
OPEN UNTIL FILLED

Applications will be reviewed 10 days after the posting date, and interviews will be conducted if a pool of qualified applicants is determined. Interested incumbents are encouraged to apply promptly.

Candidates with the most relevant backgrounds will be invited to participate in the interview/assessment process. 

The City of San Luis offers the following benefits to all full-time City employees:

MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department.

ARIZONA STATE RETIREMENT SYSTEM (ASRS)City employees are required to enroll in the Arizona State Retirement System.

  • Employee Contribution - 12.03%
  • Employer Contribution - 12.03%
ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD)
  • Employee Contribution - .014%
  • Employer Contribution - .014%

SOCIAL SECURITY AND MEDICARE- 
 
FICA (Social Security Tax)Employee Contribution- 6.20%
Medicare - Employee Contribution - 1.4500%.

PAID TIME OFF (PTO) -

Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis)
  1. Less than 6 years - 3.08 hrs.
  2. 6 - 11 years - 4.62 hrs.
  3. 11 years or more - 6.16 hrs.
Sick Leave - 3.69 hrs.

LIFE INSURANCE- The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard.

Basic Life Benefit -  $50,000.00
AD&D Benefit - $50,000.00


DISABILITY INSURANCE- Disability insurance is available to all employees who work 30 or more hours per week.

Short-Term Disability - Coverage begins on the 15th day of injury or sickness.
Duration of Benefits - 180 days
Benefits Percentage- 66.67%
Waiting Period - 14 days
Maximum Weekly Benefit: $2,000.00

WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.


 

01
Do you live in the United States and within 25 miles from the City of San Luis?
  • Yes
  • No
  • No, but I am willing to relocate to
02
Do you have an active Arizona Driver's License?
  • Yes
  • No
  • No, but I am willing to obtain one
03
What is your highest level of education?
  • High School Diploma
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • None
04
Do you possess a ACJIS Network Terminal Operator Certificate?
  • Yes
  • No
  • No, but I am willing to obtain one
05
Do you possess a CompTIA Network+ Certificate?
  • Yes
  • No
  • No, but I am willing to obtain one
06
How many years progressively responsible experience providing information technology support do you possess?
  • None
  • 1 to 2 years
  • 3 to 4 years
  • 5 or more years
07
Are you able to work on-call at least three days per month?
  • Yes
  • No
08
Are you a Veteran?
  • Yes
  • No
09
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
  • Yes, I understand and agree.
  • No, I do not agree.

* Required Question

Employer
City of San Luis
Address
P.O. Box 1170
800 E Cesar Chavez Blvd.
San Luis, Arizona, 85349
Phone
(928) 341-8579

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