Office Specialist 2
Job ID: 107961
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 25, 2025
PAY AND BENEFITS
Annual Pay Range: $49,014.22 - $61,927.44
Hourly Pay Range: $25.135497 - $31.757659
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
• 12 hours of vacation accrued per month
• Eligible newly hired employees will have the one-time option to frontload their first year of vacation! This means you have access to vacation leave at time of hire.
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal days per year
Other Benefits:
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Longevity pay
• A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Housing Authority Employee Association.
https://dochub.clackamas.us/documents/drupal/58716e13-6013-46a6-8bba-7f648d6ed445
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS
The Housing Authority of Clackamas County (HACC) is seeking a highly organized and service-oriented Office Specialist 2 to support our mission of providing safe, affordable housing to our community. As the first point of contact for many clients and partners, you'll play a critical role in creating a welcoming and efficient environment at our front desk and supporting the smooth day-to-day operations of our rental assistance programs.
Whether you're greeting clients, processing important documentation, or juggling mail and supply orders, your work helps ensure that thousands of families and individuals receive the support they need to thrive.
As our Office Specialist 2, you'll support HACC's front office functions by greeting and assisting walk-in clients, answering the main phone line, and managing general email communications. You'll play a central role in the day-to-day administrative operations by processing incoming and outgoing mail, maintaining digital records through FileVision, and preparing orientation packets for our various housing programs. This position is also responsible for ordering and stocking office and computer supplies, submitting maintenance and IT requests, and ensuring our lobby area is clean, organized, and informative for visitors. You'll support staff across departments, keep calendars and phone lists up to date, and assist with special projects ranging from website form updates to inspection tracking. Your organizational and communication skills will be key to your success in this multi-faceted role.
The ideal candidate is a proactive, detail-oriented professional who excels in a fast-paced office environment and enjoys being a reliable point of contact for both internal teams and the public. You bring strong organizational skills and the ability to juggle multiple priorities while maintaining a calm, customer-focused approach. You communicate clearly and professionally in person, over the phone, and in writing. You're also tech-savvy, comfortable with standard office software and systems, and willing to help troubleshoot everyday technology issues. Most importantly, you enjoy supporting a mission-driven team and understand the importance of compassion and confidentiality when working with the public, especially those navigating housing challenges.
At HACC, you'll be part of a supportive, community-focused organization committed to increasing access to affordable housing in Clackamas County. We are proud to serve a diverse population and to provide vital services that promote housing stability and self-sufficiency. Working with HACC means being part of a collaborative team that values professionalism, empathy, and innovation. We offer a comprehensive benefits package, opportunities for professional growth, and the chance to make a lasting difference in the lives of individuals and families in our community.
This recruitment may also be used to fill an Office Specialist 1 position, which focuses primarily on providing direct front desk customer service to clients and visitors.
Required Minimum Qualifications/ Transferrable Skills:*
• A minimum of two (2) years of experience performing administrative, clerical, or customer service-related tasks in an office environment
• Demonstrated knowledge of standard office practices and procedures
• Demonstrated proficiency with office equipment, email, spreadsheets, and document management systems
• Strong verbal and written communication skills
• Ability to work independently, manage multiple tasks, and respond professionally to a wide variety of requests
Preferred Special Qualifications/ Transferrable Skills:*
• Experience working in a government agency, nonprofit, or housing-related organization
• Familiarity with document scanning and records management tools such as FileVision
• Working knowledge of programs like Yardi or similar housing/property management software
• Prior experience managing calendars, ordering supplies, and coordinating mail systems
• Bilingual or multilingual abilities, particularly in Spanish, Russian, or Vietnamese
Pre-Employment Requirements:
• Must pass post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/69fd8013-4594-4afd-bee9-f1e0aeab42ea
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for county business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673
*For veterans qualified for Veterans' Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Duties may include but are not limited to the following:
• Front Desk and Client Interaction
• Greet and assist walk-in clients and visitors
• Answer the HACC main phone line
• Manage and respond to general email and fax line communications
• Mail and Document Management
• Pick up and process incoming mail from the post office and night drop
• Prepare and send outgoing certified, UPS, and FedEx mail
• Scan and upload documents into FileVision
• Deliver bills and rent checks to Finance daily
• Handle mail responsibilities when other staff are absent
• Administrative Support and Office Operations
• Order office and computer supplies for all HACC departments
• Maintain and stock printers and copier supplies
• Update internal resources such as phone lists and emergency contact information
• Copy and restock forms and documents for staff
• Program and Data Support
• Enter Requests for Tenancy Approval (RTA) into tracking spreadsheets
• Complete Electronic Income Verification (EIV) for new program tenants
• Make orientation packets for HCV, RLRA, and S+C programs
• Facilities and Technology Coordination
• Submit work orders and service requests for maintenance, phones, and IT
• Support staff with troubleshooting office equipment and tech needs
• Manage shared calendars and lobby displays
• Maintain lobby cleanliness and public-facing materials
• Special Projects and Process Improvements
• Update forms and documents on the HACC website
• Assist the Leasing Team with scheduling and tracking inspection backlog
• Revise program forms and support special assignments as needed
WORKING CONDITIONS
Duties may include contact with individuals from varied socioeconomic groups, or individuals who are hostile and/or emotionally distressed and in need of Clackamas County services.
WORK SCHEDULE
This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
• https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
• https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
• https://www.clackamas.us/des/jobs.html
• https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
James Callahan, Recruiter
mailto:JCallahan@clackamas.us?subject=RECRUITMENT%20QUESTIONS
To apply, visit https://apptrkr.com/6308914
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