Administrative Assistant - Utility Billing



Job Details

Administrative Assistant - Utility Billing

This listing closes on 6/30/2025 at 7:00 AM Eastern Time (US & Canada).

Employer

City of Fort Myers

Salary

$21.85 - $33.05 Hourly

Location

Fort Myers, FL

Job Type

Full-Time

Job Number

25-1301

Department

Utility Billing

Opening Date

06/24/2025

Closing Date

6/30/2025 at 7:00 AM Eastern Time (US & Canada)

FLSA
Non-Exempt

Description


And much more!

The City of Fort Myers strives to be an employer of choice and most of our employees turn jobs into long term careers.  The salary shown in the job description is the full range for this position from entry to later career.  

NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.

FLSA Status: Non-Exempt             Safety Sensitive: NO             Level II Screening: NO


Under the general direction of the designated supervisor, the incumbent is responsible for providing an advanced level of administrative/clerical support for the City’s various divisions and departments using technical, organizational, analytical and clerical skills. The incumbent is required to perform some assignments independently.   This job has no supervisory responsibilities


Responsibilities and Reporting During an Emergency Situation:

Essential Employees may be required to work during a declared emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice.

Non-Essential Employees will not be required to work during a declared emergency. The employee’s Department Head will determine when the employee will be required to work.



Perks and Benefits

  • Free city-paid employee health coverage, additional for spouse or family
  • 3 weeks Paid Time Off (sick & vacation)
  • 13 paid holidays
  • Pension plan & optional Deferred Compensation 
  • City-paid life insurance
  • Optional Vision, Dental, and Disability Insurance
  • Tuition reimbursement
  • On-site Gym facility
  • And much more!

Duties/Responsibilities

  • Perform all daily clerical functions, including telephone and receptionist duties, transcribe and produce minutes.
  • Responsible for resolving problems with customers while providing outstanding customer service.
  • Compose, type, and distribute correspondence as required; organize and maintain filing system.
  • Schedule meetings, including contacting meeting participants to ensure attendance.
  • Prepare and have summary packets available (including agenda, minutes, etc.) regarding projects and meetings.
  • Assist with creation of daily schedules for other members of the department.
  • Prepare department specific reports and maintain department databases.
  • May participate in preparation of the City’s annual budget including data entry, data collections and report preparation.
  • Participate in creating payroll reports, including tracking and entering leave/sick/vacation time, handling time sheets, and generating overtime reports.
  • May handle incoming and outgoing mail.
  • Research, review and analyze data for special projects as assigned by the department.
  • Responsible for data entry, opening, closing and generating reports using work order program(s).
  • Create and manipulate PowerPoint slideshows, Excel spreadsheets, and Microsoft Word documents.
  • Assist with department procurement; maintaining operational efficiency of the scanner and network printer; and processing employee timesheets and payroll.
  • Serve as a liaison between senior management, customers, co-workers, and vendors to streamline the flow of information.
  • May handle petty cash disbursements and reconciliation of petty cash reports for reimbursement.
  • Receives invoice payments and files them appropriately.
  • This position requires regular and reliable attendance and the employee’s attendance and the employee’s physical presence at the workplace
  • Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES 

  • Proficient in the use of word processing, spreadsheet, database and presentation software.
  • Ability to operate necessary equipment, including computer, printer, copier, facsimile machine, scanner, and calculator.

Minimum Requirements

  • High School or GED.
  • Three (3) years of experience in administrative and clerical duties or related work; or experience, and/or training that provides the required knowledge, skills, and abilities.


PREFERRED QUALIFICATIONS 

  • Associates degree

Physical Demands and Working Conditions

This work typically requires the following physical activities to be performed.  

  • Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching. 

  • Climbing – ascending, descending ladders, stairs, ramps, requires body agility. 

  • Reaching – extending hands or arms in any direction.

  • Repetitive Motion – substantial movements of wrists, hands, fingers. 

  • Crouching – bending body forward by bending leg, spine. 

  • Feeling – perceiving attributes of objects by touch with skin, fingertips. 

  • Fingering – picking, pinching, typing, working with fingers rather than hand.

  • Grasping – applying pressure to object with fingers, palm. 

  • Handling – picking, holding, or working with whole hand.

  • Hearing 1 – perceiving sounds at normal speaking levels, receive information. 

  • Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely. 

  • Standing – for sustained periods of time. 

  • Stooping – bending body downward, forward at waist, with full motion of lower extremities and back. 

  • Talking 1- expressing ideas by spoken word 

  • Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.

  • Visual Acuity 2 - color, depth perception, field of vision.

  • Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.

  • Visual Acuity 4 - operate motor vehicles/heavy equipment.

  • Kneeling – bending legs at knee to come to rest at knees.

  • Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back. 

  • Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning. 

  • Walking - on foot to accomplish tasks, long distances, or site to site.

Work performed is primarily: 

  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

WORK ENVIRONMENT

  • Works in an office environment and sits for long periods of time 
  • May be required to work hours other than the regular schedule including nights, weekends, and holidays.


To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein.   Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description




          Full-time regular City employee benefits:

  • Health Insurance  (Florida Blue)
    • City paid employee coverage. HMO or PPO plans are available. Dependents can be added, Employee pays 30% of premium. Premium deductions are taken pre-tax.
  • Basic Life Insurance (USAble Life)
    • City paid. The benefit is equal to 1x the annual base pay, rounded to the nearest $1000.00. 
  • Optional Vision Insurance (VSP)
    • Employee-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre-tax.
  • Optional Dental Insurance (Humana)
    • Employee-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre-tax.
  • Supplemental Insurance 
    • Employees may purchase various types of supplemental insurance (life, AFLAC) at group rates through payroll deduction.
  • Pension Plan (General) Administered by Resource Centers
  • Pension Plan (Police and Fire) administered by Foster & Foster
  • 401(a) (Mission Square)
    • Certain management positions can opt out of the General Pension into a 401(a).
  • Roth IRA  (Mission Square
    • Offered through payroll deduction.
  • Disability (USAble Life)  
    • Employee paid short & long-term disability insurance.
  • Leave Time (Sick, Vacation)
  • Paid Holidays
    • City recognizes 13 holidays which include: New Year's Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Friday after Thanksgiving Day, Christmas Day, Birthday Holiday and Floating Holiday.**Birthday and Float after 1-year of service.
  • Deferred Compensation Programs (Mission Square)   OR (Nationwide )
    • Tax-deferred savings plan available for retirement purposes. Employee-only contributions.
  • Flexible Spending Accounts
    • Employees can elect to use pre-tax dollars to cover un-reimbursed medical or dependent daycare expenses.
  • Payroll Direct Deposit
    • Available to any banking institution or credit union. Suncoast Federal Schools Credit Union membership is available to City employees.
  • Employee Assistance Program (ESI)   
    • City-paid availability to licensed professional counselors for non-work related personal issues with 100% confidentiality.

 

Please note: Benefits do not apply to On-Call, Temporary, or Seasonal positions.  Insurance Benefits only apply to regular Full-time positions. 

 

01
Do you currently possess a minimum of a High School diploma or GED or higher AND a minimum of three (3) years of experience in administrative and clerical duties or related work; OR an equivalent combination of education, experience, and/or training that provides the required knowledge, skills, and abilities?
  • Yes
  • No
02
If the answer is Yes to question #1, please explain. If you answered "No" please enter "n/a".

* Required Question

Employer
City of Fort Myers
Address
1820 Hendry Street
PO Box 2217
Fort Myers, Florida, 33901
Phone
239-321-7066

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