Tax Collector



Job Details

Tax Collector

This listing closes on 7/29/2025 at 11:59 PM Eastern Time (US & Canada).

Employer

Prince William County Government

Salary

$25.44 - $48.52 Hourly

Location

Prince William County, VA

Job Type

Full-Time (FT)

Job Number

202509912

Department

FINANCE

Division

TAXPAYER SERVICES

Opening Date

07/15/2025

Closing Date

7/29/2025 at 11:59 PM Eastern Time (US & Canada)

GRADE

B23

Hiring Salary
$25.44- $36.98/hour

Introduction


Do you like seeing immediate results? Does what you do today have a direct effect on what you will do tomorrow? Tired of the long commute into the big city? Do you have experience working with customers answering questions, have you approached Debt collection with compassion while being firm? If yes, we want you on our team! The Tax Administration Division of the Finance Department is looking for a qualified individual for the position of Financial Regulatory Specialist B23 (Collector). The position will work together with a team of collectors that equitably and efficiently enforce the County’s delinquent tax collection efforts.

 
About this role


Watch yourself succeed as you complete tasks and reach goals of collecting delinquent tax bills while generating revenue for the County Tax Department. You will be working independently performing enforcement actions while providing excellent customer service and solving complex tax questions.


Minimum requirements: High school diploma or G.E.D. and 2 years of customer service experience, which includes tax or collections experience.  

PreferencesThe successful candidate will have job experience and knowledge in:

  • Local government tax and collections of delinquent accounts.
  • Experience working in personal property, real estate, and business tax-related fields is required.
  • Handling incoming and outgoing calls and emails from taxpayers inquiring about their accounts.
  • Conducting research and skip-tracing using various online programs to investigate entities and individuals.
  • Math aptitude to understand or analyze accounts and perform basic calculations – sums, prorating, and percentages, and to be able to explain billing accounts to taxpayers.
  • Bilingual, English/Spanish.

The ideal candidate will have experience in local government tax collection, including delinquent accounts, personal property, real estate, and business taxes. They should possess strong research and skip-tracing skills using online tools and demonstrate a solid understanding of Virginia State and local tax laws and ordinances. The role requires experience managing a high volume of incoming and outgoing calls and emails from taxpayers, with the ability to explain billing accounts clearly and professionally. Exceptional verbal and written communication skills, excellent customer service, and interpersonal abilities are essential for effective interactions with team members and taxpayers. Bilingual proficiency in English and Spanish is preferred. The candidate must thrive in a fast-paced, task-driven environment while maintaining accuracy and efficiency.


Special Requirements: Must pass a Criminal Background Check upon employment, and during employment, every two years thereafter, as is required by the state, and federal laws, and as found within contracts executed with the County for local tax collection.


Work Schedule:  

This position is scheduled to work Monday through Friday from 8:30 to 5:00. Hours may vary and be longer due to the tax season. The selected candidate will work out of the Prince William County Building located at 5 County Complex Ct., Woodbridge, VA 22192, or telework from the employee’s home as scheduled by management. This position is a part-time teleworking eligible role that may revert to in-office scheduling if business needs change.

 
Starting Salary Range
$25.44- $36.98/hour

We also offer great benefits including:

  • Retirement from the Virginia Retirement System (VRS)
  • 401a and 457 retirement savings and investment plans  
  • Paid Annual Leave
  • Paid Personal Leave 
  • Paid Sick Leave
  • Paid Holidays
  • Optional Group Medical and Dental Health Plans  
  • Optional Group Life Insurance
  • An Employee Assistance Program (EAP) 
  • Career Development Opportunities

Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information.

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE!


Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.
The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
  • Temporary
  • Provisional
  • Seasonal employees
Click on the link below to explore our plans and rates.
Prince William County Benefit Programs

01
By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.
  • Yes, I acknowledge and understand the above statement and wish to continue in this process.
  • No, I do not wish to proceed any further in this process.
02
Please select the response that best represents your highest level of completed education. Please ensure that the option you select corresponds with what is documented in the education section of your application.
  • Bachelor's Degree or higher
  • Associate's Degree or some college or trade school education
  • High School Diploma or GED
  • None of the above
03
Please quantify your customer service experience, which includes tax or collections experience. Please make sure you detail and document this experience in the work history section of your application.
  • 5 or more years of experience
  • 3-4 years of experience
  • 2 years of experience
  • 1 or less year of experience
  • No experience
04
Please quantify your work-related experience with delinquent collections.
  • 5 years or more of experience
  • 2-5 years of experience
  • Less than 2 years of experience
  • No experience
05
Please select which areas you have two (2) years or more job-related experience. Please make sure that the options you select correspond with what is documented in the work history section of your application. (check all that apply).
  • VA code on local taxation
  • Local government taxes, such as Personal Property and Real Estate
  • Skip Tracing
  • Call center experience
  • Delinquent Accounts Collections Processes (liens, notices, or payment plans)
  • No experience in any of the above
06
Please select the choice which best reflects your bilingual (English/Spanish) language proficiency:
  • Advanced professional proficiency
  • General professional proficiency
  • Limited professional proficiency
  • Not bi-lingual English/Spanish
07
This position works Monday through Friday from 8:30 to 5:00. There may be times that schedules may need to be rotated depending on the availability of staff as well as certain times of the year overtime will be required. Are you able to work these schedules and be flexible to change on short notice?
  • Yes
  • No

* Required Question

Employer
Prince William County Government
Address
1 County Complex Court

Prince William County, Virginia, 22192

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