The following employment opportunity is available at the Twentynine Palms Visitor Center.
Temporary Part-Time Visitor Center Assistant
$17.25 per hour
Part-time employment with the City may not exceed 960 hours in a fiscal year.
Application Deadline: Open until Filled
The work schedule for this position is Wednesday through Saturday, 11:00 a.m. to 4:00 p.m., including some holidays, and special events as needed.
The City of Twentynine Palms Visitor Center is seeking an outgoing, energetic and customer service-oriented part-time Visitor Center Assistant, to support the growing travel and tourism industry in Twentynine Palms.
Twentynine Palms Visitor Center Assistants provide first-class customer service and support to both incoming and potential visitors, providing helpful travel information and resources, and promoting the city’s tourism amenities such as lodging, restaurants, shops, and upcoming events. Visitor Center Assistants interact with travelers from across the globe and assist with trip planning and itinerary building in-person, over the phone, through email correspondence and virtually through the Visit29.org tourism website.
The successful candidate warmly greets visitors, receives telephone calls, responds to e-mails messages, maintains daily visitor log and monthly tracking reports, keeps visitor information well stocked and well presented, assists with building maintenance and cleaning, and assists with the planning and execution of special events held at the Visitor Center.
The Visitor Center Assistant also supports tourism marketing programs and initiatives managed by Visit 29 Palms, the City’s Tourism Business Improvement District (TBID), including assistance with website updates, email newsletters, and social media monitoring for event updates, community engagement, and tourism-related news as needed (please see job description for full.
Education and Experience Requirements:
· Must possess an equivalent to completion of the twelfth (12th) grade.
· One (1) year of varied administrative support experience with customer service experience required.
· Proficiency in Microsoft Office Suite required, with experience in website content management, social media, and online communication tools highly desirable.
· Additional relevant experience in the tourism or hospitality industry, marketing, or public relations department is a plus. Experience in a Visitor Center is preferred.
License Requirements:
· Possession of a valid California Class C Driver’s License; satisfactory driving record and valid automobile insurance are required.
More Information:
Applications are available Monday through Thursday from 7:00 a.m. to 6:00 p.m. at City Hall, 6136 Adobe Road, Twentynine Palms, CA 92277 (760) 367-6799 and on the City's website under Human Resources. Please return completed employment applications for this position to City Hall or email hr@29palms.org (all employment applications that are emailed will receive a confirmation receipt. If you do not receive a confirmation receipt, your email was not received).