Library Assistant

Maricopa County, AZ • Part-time • Sun Lakes, AZ • $18 / hour • 2d ago

About the Position

If you like to share knowledge and provide excellent customer service, consider joining us to become a member of a dynamic team dedicated to serving a growing community!

As a part-time Library Assistant for our Ed Robson Library, you will provide routine customer service, service routing, and clerical work for the library. Your role will be essential in guiding our customers to explore and use library services and how to use our resources.

About Us

Do you want to champion the freedom to read and access information?

At the Maricopa County Library District, we are continuously working to support the changing need of our diverse and connected community for all of Maricopa County. Our mission is to provide access to technology, digital services, and information to improve the quality of life for our residents.

Choose a job with a purpose. Choose the Maricopa County Library District.

Proud to Offer

Work with a greater purpose
Opportunities for growth and development within Maricopa County
Exceptional work-life balance
Ability to gain experience in a library setting
Learn more at Work With Us | Maricopa County, AZ

We Require

Two years of customer service experience
High school diploma or GED
Post-secondary education may substitute for the required experience on a year-for-year basis

We Also Value

Experience with library-related automation systems, such as Polaris ILS
Experience with information retrieval from library-related databases
Experience working in a public library
Experience assisting customers with online account payments and account management
Bilingual skills in Spanish and English

Job Contributions

Issues, verifies, and renews library cards for customers
Informs customers of their account status and answers basic reference questions and directional questions from customers
Resolves customer concerns by phone, in person, or by e-mail/online. Refers customer concerns to the appropriate staff member or supervisor as necessary
Initiates search for materials claimed “returned”
Processes library materials for shelving and routing
Performs opening or closing duties as assigned
Assists with the maintenance and display of the collection
Assists customers with the use of a self-service payment kiosk

Working Conditions

Library environment requiring evening and weekend availability
Ability to cover shifts at nearby library branches
Ability to lift up to 20 pounds floor-to-waist; lift up to 5 pounds waist-to-shoulder, lift 1 pound shoulder-to-overhead, carry up to 10 pounds a distance of up to 50 feet, and push/pull up to 50 pounds a distance of 100 feet

Selection Procedure

Only the most qualified candidates will be considered
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

JR21053