Responsibilities and Duties:
● Greets and assists library users in the circulation area employing effective customer service skills.
● Performs general circulation routines: check-in, check-out, places holds, renews materials, issues new library cards, collects fines and fees, and processes courier items.
● Informs library users of library conduct and borrowing policies, enforcing them when appropriate.
● Respects the confidentiality of library users and records.
● Assists library users with locating library materials, including readers’ advisory, new materials requests, and use of public access computers and patron devices.
● Provides copying, faxing, and scanning and emailing services for patrons.
● Shelves various library materials accurately according to library classifications systems (alphabetic, numeric, and alphanumeric).
● Assists at library events and programs as needed.
● Attends staff meetings and other meetings as needed.
● Performs general cleaning tasks.
● Other responsibilities and duties as assigned.
Knowledge, Skills, and Abilities:
● Knowledge of operation of standard office equipment: computer, internet, printer/copier, scanner, fax, telephone.
● Possesses excellent customer service skills.
● Possesses good research skills.
● Ability to establish and maintain effective working relationships with co-workers and the public.
● Ability to use alphanumeric order.
Physical/Environmental Demands:
● Ability to stand for long periods of time.
● Ability to file library materials on shelves ranging from 1 to 7 feet from the floor.
● Ability to move and/or lift materials up to 40 pounds and push and pull.
● Regular inside and occasional outside work environment.
● Reasonable accommodations may be made to enable all qualified individuals to perform these duties.
Qualifications:
● Age 18+.
● Valid driver’s license and dependable transportation.
● Work a flexible schedule during regular business hours and Saturdays.
● Passion for learning and reading.
● Willing to go above and beyond for patrons.
