Under the direction of the Human Resources Director, performs routine to complex technical duties as required for the City of St. George to support the total personnel program. Supports the Human Resources Generalist and Specialists in all human resources and payroll functions.(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. The list of tasks is illustrative only, and is not a comprehensive listing of all functions and tasks performed by positions in this class).
- Serves as a first point of contact for HR (telephone and in-person); responds to routine inquiries and route complex issues appropriately while maintaining confidentiality.
- Works with new hires: preparing new-hire packets, preparing pre-employment drug screening paperwork, assisting new hires in completing paperwork, performing background checks, scheduling orientations, and supporting completion of employment eligibility documentation per City procedure.
- Process documents in strict accordance with the City’s established retention schedules and all applicable laws to ensure full compliance with records retention requirements
- Support the Employee Relations Specialist with the tracking of annual performance appraisals and assist with city and leadership trainings.
- Assist the HR Generalist with random drug screenings, CDL tracking, and wellness initiatives.
- Assists the Recruitment Specialist with logistics: posts positions, schedules interviews, prepares interview packets, communicates instructions to candidates, compiles scores, extends offers, and tracks required documentation.
- Assists the Benefit Specialist with support tasks: distribution/collection of forms, status changes, dependent documentation, intake, etc. Assist in the Open Enrollment process annually.
- Assists the Payroll Specialist with payroll functions; such as double checks and with the City’s time entry system. Participates in training and updating employees on the time entry system.
- Prepares routine correspondence, forms, checklists, and standard communications using approved templates.
- Performs routine employee demographic updates to payroll and benefit systems.
- Performs related duties as assigned.
Typical Physical/Mental Demands/Working ConditionsSitting or standing for extended periods of time operating assigned computer or office equipment. Intermittent walking. Handling of light weights and pleasant working conditions with little or no exposure to hazards. May be exposed to discomfort associated with computer keyboard use and monitoring of computer video display screens. Intermittent exposure to stress as a result of human behavior, human error, work deadlines, and the demands of multiple complex projects.
- Education:High school diploma or GED.
- Experience: One year of Administrative Support and Human Resource experience; experience in government or similarly regulated environment is preferred.
- Preferred Qualifications
- Associate’s degree in business administration, public administration, or a related field.
- Experience using an applicant tracking system (ATS) and/or HRIS.
- Experience supporting recruitment, onboarding, benefits enrollment support, or records retention in a public sector environment.
Knowledge of:- Modern office terminology and procedures, telephone techniques, and time management skills.
- Letter and report composition; grammar and punctuation; and professional business writing skills including letters, reports, forms, table of contents, bibliographies, etc.
- Computer software applications and browsers/social media.
- Payroll systems and administration
- Basic employment laws and practices.
- Basic human resources principles and practices.
- Healthcare and benefit programs.
Ability to:- Type 45 words per minute (net).
- Demonstrate tact and discretion in preparing, disclosing, and handling information of a confidential, controversial, and sensitive nature.
- Establish work priorities and remain flexible while meeting established deadlines.
- Remain calm and mentally alert.
- Perform routine and specialized duties for long periods of time.
- Coordinate information, arrangements, and correspondence with minimal guidance.
- Establish and maintain good working relationships with all levels of City staff and the public.
- Provide courteous information and service to the public and other City staff.
- Work independently and make sound decisions.
- Communicate effectively orally and in writing, draft documents and gather information with minimal instruction, independent research and resolve recurring problems.
- Operate various computer software and spreadsheet programs; maintain databases and electronic filing systems.