Description
- Applications are reviewed regularly and hiring may occur early in the recruiting process. Individuals are encouraged to apply immediately.**
Play an integral role in building and supporting the workforce of Douglas County. As a Human Resources Coordinator you will serve as a first point-of-contact in meeting the needs of your fellow employees. We are seeking an individual with strong customer service and a commitment to confidentiality and professionalism to provide efficient and effective service in the administration of employee benefits, processing of background screenings, personnel record management and more.
Primary Objectives
Performs intermediate-level technical and paraprofessional Human Resources work in support of one or more assigned human resources program areas, including recruitment, classification, training coordination, Risk Management activities, payroll administration and related programs; providing administrative and operational support through data entry, records maintenance, tracking, and coordination of processes; following established policies, procedures and guidelines under direction; performing related work as apparent or assigned.
Supervision Exercised
None
Essential Functions
- Collects, reviews, and summarizes information; prepares routine reports and documentation; and provides technical support in assigned Human Resources program areas, including recruitment support, background checks, employee records, risk management activities, benefits administration, employee training coordination, performance management support, and employee wellness programs.
- Responds to routine inquiries and provides factual information by communicating established policies, procedures, codes, and regulations to County staff, representatives of other agencies, and the public.
- Confers with departmental staff providing guidance on the proper completion of forms and processing of information; reviews submissions for completeness and accuracy; and reconciles or corrects errors in accordance with established procedures.
- Reviews benefits information with new hires and existing staff, including health, dental, vision, life insurance and related plans; and accurately enters and maintains data in applicable software systems.
- Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Processes employee and volunteer background screenings, pre-employment requirements, and new hire orientation activities in accordance with County policies and regulatory requirements.
- Records new liability and workers’ compensation claims; contacts injured employees to obtain required information; and coordinates communication regarding injury reporting, treatment, and plan of care in accordance with established protocols.
- Communicates with employees, supervisors, physicians, vendors, and other parties, as appropriate, to exchange information related to County facilities, employees, prospective employees, and volunteers.
- Exercises judgment within established policies, procedures, and guidelines to resolve routine issues, identify discrepancies, and refer complex matters to appropriate Human Resources staff.
- Coordinates administrative activities of departmental committees, including scheduling meetings, preparing materials, and maintaining records.
- Assists in administration of employee physicals, drug and alcohol testing programs, and related compliance activities in accordance with applicable policies and regulations.
- Provides assistance and information to staff regarding Human Resources programs, services, policies and procedures, while maintaining a high degree of confidentiality and professionalism.
- Researches individual records and transactional data to resolve routine employee issues, and communicates status updates, and correct errors.
- Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
- Contributes effectively to the accomplishment of team or work unit goals, objectives, and activities.
Qualifications
MINIMUM QUALIFICATIONS
- Position requires a High School diploma or GED and three (3) years of progressively responsible customer service or administrative experience in a human resources or closely related environment OR an equivalent combination of education, training and experience.
CERTIFICATES/LICENSES
- Nevada Notary Public within one (1) year of date of employment.
WORKING CONDITIONS
The characteristics listed below are representative of the physical demands, physical agility, sensory requirements, and environmental exposures required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- This work requires the frequent exertion of up to 10 pounds of force.
- Work regularly requires sitting, speaking or hearing, using hands and repetitive motions; occasionally requires standing, walking, reaching with hands and arms and pushing or pulling.
- Work has standard vision requirements; vocal communication is required for conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to receive detailed information through oral communication and/or to make fine distinctions in sound.
- Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
- Work is generally in a moderately noisy location (e.g. business office, light traffic).
- Work has no exposure to adverse environmental conditions.
ACKNOWLEDGEMENTS
- Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
- Employment is contingent upon successful completion of background/screening.
- Douglas County participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant’s Form I-9 to confirm work authorization. All candidates who are offered employment must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made.
- This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the incumbent. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Incumbent may be asked to perform other duties as required.
Douglas County provides benefits to full-time employees. Benefits are prorated for part-time employees working 20–29 hours per week. Part-time employees working 19 hours or less, as well as on-call employees, are not eligible for benefits.
No Nevada State income tax.
Retirement – Public Employees' Retirement System of Nevada (PERS)
Douglas County contributes 36.75% of an eligible regular member and 50% of an eligible
Police and Fire member's salary for retirement.
Deferred Compensation Plans – Employees have the option to participate in a deferred compensation program through VOYA, which is funded by the employee.
Employee Perks
- Vacation: Accrued at the rate of 4.6154 hours per pay period, or 120 hours per year (increase with years of service).
- Sick Leave : Earned at the rate of 3.6923 hours per pay period, or 96 hours per year.
- Holidays: 12 paid holidays per year.
- Employee Recognition Programs
- Annual Gym Membership
- Employee Assistance Program (EAP)
- Tuition Reimbursement Programs
Health Insurance
As a Douglas County employee, you’ll enjoy a comprehensive benefits package with several medical plan options, plus dental and vision coverage, life insurance, and disability insurance. Benefits start on the first of the month after a 30-day waiting period. To learn more about our health insurance and employee benefits, please visit our website for details.
Compensation
Douglas County uses a Pay for Performance compensation system, where employees receive annual performance evaluations and may be eligible for merit-based salary increases. Qualified employees can earn up to a 3% merit increase on their anniversary date, and may also receive an annual Cost of Living Adjustment (COLA) during the first pay period of each fiscal year, based on the Consumer Price Index, up to a maximum of 5%. In addition, eligible employees who demonstrate exceptional, above-and-beyond performance may receive further compensation through the County’s Recognition of Excellence Program.
01
What is your highest level of completed education?
- High School or GED
- Associates/Vocational Degree
- Bachelor Degree
- Master's Degree or Higher
- Other Related Degree
- None of the Above
02
How many years of experience do you posses in progressively responsible customer service or administrative experience in a human resources or closely related environment?
- No experience
- Less than 1 year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 or more years
03
Briefly describe your experience in progressively responsible customer service or administrative experience in human resources or a closely related environment.
04
Are you currently certified as a Notary Public in the State of Nevada, or able to obtain Notary certification within one (1) year of date of employment?
- Yes, I am currently certified as a Notary Public in the State of Nevada.
- I am not currently certified as a Notary Public in the State of Nevada, but I am able to obtain Notary certification within one (1) year of date of employment.
- No, I am not currently certified as a Notary and will not be able to obtain Notary certification within one (1) year of date of employment.
05
Do you have experience in any of the following Human Resources areas? Check all that apply.
- Benefits Administration
- Employee and Volunteer Background Checks
- Employee Drug/Alcohol Testing
- Employee Onboarding and Orientation
- Employee Wellness Programs
- Payroll Data Entry
- Personnel Recordkeeping Principles and Practices
- None of the above
06
Describe your experience for any of the areas you indicated in Question #5.
07
Describe why you are interested in the Human Resources Coordinator position.
08
Douglas County requires applicants to list all work history from your most current employment to 10 years back. If relevant experience is over 10 years please list it on your application. ***Writing "See Resume" on the application in place of completing your information is not acceptable.*** Have you listed your current employment through 10 years of work history on your application in addition to listing any relevant experience that exceeds 10 years?
- Yes, I have listed all work history from most current to 10 years back.
- I do not have 10 years of work history, but I have included all employment history.
- I have relevant experience that exceeds 10 years, and I have included the experience on my application.
- No, I have not listed all work history form most current to 10 years back.
09
Are you able to perform the essential functions of the job listed on the job description with or without a reasonable accommodation?
10
Douglas County employees are required to uphold the County's Values and are evaluated based upon these Values. MISSION STATEMENT Working together with integrity and accountability, the Douglas County team is dedicated to providing essential and cost-effective public services fostering a safe, healthy, scenic, and vibrant community for the enjoyment of our residents and visitors. VALUES STATEMENT Integrity - We demonstrate honest and ethical conduct through our actions. Accountability - We accept responsibility for our actions. Customer Service - We deliver efficient and effective service with an attitude of respect and fairness. Leadership - We establish the tone and direction for success motivating and inspiring others to accomplish a shared vision. Communication - We ensure open dialogue through proactive listening and sharing of information throughout the organization and the community. Teamwork - We work together to achieve shared goals. Respect - We will treat all citizens, employees, and visitors with respect. Do you understand Douglas County's Mission and Values Statement and will you be able to uphold them if hired?
