DEFINITION
To plan, develop and supervise a variety of recreation and community services activities for various age groups; to supervise and train program staff; to maintain departmental records; to assist in budget preparation and monitor program finances.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Recreation Manager.
Exercises supervision over part-time, contract staff and volunteers.
Essential Function Statements--
Essential responsibilities and duties may include, but are not limited to, the following:
Essential Functions
- Plan, organize, coordinate, and implement a variety of programs, services, activities, special events, and classes.
- Assess community needs and interests; participate in the development of new recreation programs to meet community needs; research opportunities, develop work plans, create reports, and facilitate and evaluate current programs.
- Plan, facilitate and evaluate community wide special events.
- Recommend and assist in the implementation of goals and objectives for assigned recreation programs; establish schedules and methods for providing recreation services and activities; develop manuals and handbooks for various programs; implement policies and procedures.
- Recruit, select, train, and supervise part-time program staff, contract employees, and volunteers.
- Develop schedules and work methods for performing assigned duties; monitor work flow and work activities; ensure adherence to safe work practices, methods, procedures, and practices.
- Support front-line customer service staff; receive and direct phone calls and clients; respond to and resolve difficult and sensitive inquiries and complaints.
- Provide staff assistance to various committees, community based organizations and the Parks and Recreation Commission.
- Develop and maintain cooperative working relations with co-workers, community organizations and customers.
- Maintain financial, personnel, program, project and volunteer records.
- Accept, process, and document client payments; balance the cash drawer; generate daily accounting reports.
- Assist in the preparation of assigned budgets; provide information for forecasting funds needed for staffing, equipment, materials, and supplies; monitor program revenues and expenditures.
- Market and promote events, services, programs, activities, and classes to the community; prepare and coordinate the development and distribution of marketing and publicity material including press releases, brochures, flyers, pamphlets, and printed schedules.
- Order equipment and supplies for assigned programs and activities.
- Seek sponsorships and in-kind contributions to offset program costs.
- Coordinate facility usage; schedule rentals and rental attendants.
- Organize and supervise adult and youth sports leagues.
- Maintain awareness of new developments in the field of community services; incorporate new developments into programs as appropriate.
Marginal Functions
- May establish continuing dialogue with young people; identify at-risk youth; gain trust through advocacy; provide information and referral on peer support groups and other resources available in the community.
- May directly supervise a recreation facility.
- May participate in neighborhood activities such meeting and special events.
- May be assigned special administrative projects, reports, or duties.
- Perform related duties as required.
Experience
Two years of paid, full time experience in creating/maintaining recreation activities and/or events.
Education
An associate's degree in recreation, social services or related field.
Experience in recreation, social services, or related field may substitute on a 2:1 ratio (two years of full-time experience will equal one year of education). A minimum of the equivalent of a high school diploma is required.
A bachelor’s degree in recreation or closely related field is preferred.
License Or Certificate
Possess and maintain a valid, appropriate California Driver’s License.
Possess And Maintain a First Aid And CPR Certificate Or The Ability To Obtain Within The First Six (6) Months Of Employment.Knowledge Of
Principles and practices of planning and promoting recreational, leisure, educational and special event programs and activities.
Principles and practices of recreation program development and implementation.
Methods and techniques of program evaluation.
Principles and practices of facility operation and coordination.
Principles of supervision and training.
Direction, evaluation and supervision of the work of assigned personnel.
Recreation Department policies and procedures.
Basic accounting/bookkeeping practices including developing annual budget estimates, creating a business plan and preparing financial reports.
Basic procedures, methods, and techniques of budget preparation and control.
Working with the public.
Multi-tasking, record keeping and organizational planning.
Evaluation and review of activity programs.
Basic techniques of report preparation and business letter writing.
English usage, spelling, grammar and punctuation.
Methods of networking with local community resources.
Principles and practices of marketing community services programs.
Modern office procedures, methods and use of computer equipment.
Applicable software applications.
Pertinent federal, state, and local laws, codes, and regulations.
Ability To
Plan, coordinate, organize, and implement assigned recreation programs, activities, events, and classes.
Effectively organize and coordinate large numbers of people and multiple events.
Train, coordinate and direct assigned staff.
Market and promote programs.
Elicit community and organizational support for community services programs.
Coordinate community services facility use.
Express initiative and patience while encouraging participation.
Perform basic mathematical calculations.
Participate in the preparation and administration of recreation program budgets.
Prepare routine administrative reports and correspondence.
Maintain program-related records, statistics, and documents.
Respond calmly and effectively to emergency situations.
Work irregular hours, including evenings and weekends.
Be responsible and reliable when leading activities.
Follow the Recreation Department policies and procedures when implementing recreation programs.
Operate modern office equipment including computers and supporting word processing and spreadsheet programs.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
WORKING CONDITIONS
Working conditions may vary from day-to-day but will include working in an office environment, outdoors in sun, heat, fog and rain, at night and on weekends and some holidays. Subject to sitting in an office environment for prolonged time. Occasionally subjected to long periods of standing and walking outdoors, and occasional exposure to the outdoor elements in a park or recreational environment.
PHYSICAL AND MENTAL CHARACTERISTICS
Essential and marginal functions may require physical, mental and emotional stamina to perform the duties and responsibilities of the position; manual dexterity sufficient to write, use telephone, computer, business machines, and assemble games, toys and other small pieces of recreation equipment as required; vision sufficient to detect and distinguish between different colors, read fine print and visual display terminals; hearing sufficient to conduct conversations occasionally over the noise of groups of people, in person and using the telephone; speaking ability in an understandable voice with sufficient volume to be heard in normal conversational distance, occasionally in crowds of people and for addressing groups; physical agility to push/pull, squat, leap, jump, run for short distances, twist, turn bend stoop, and reach overhead; physical mobility sufficient to move about the work environment, control a group of young children, walk on uneven surfaces; physical strength to lift 20 lbs. from the floor and occasionally up to 50 pounds, of boxes containing equipment and recreation materials; physical stamina sufficient to stand, walk and/or sit for prolonged periods of time; mental acuity to collect interpret and analyze data, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions.
