TRANSIT OPERATIONS SUPERVISOR
Compensation: $36.49 - $44.35 per hour
Apply Now! This recruitment will remain open until filled.
The City of Ojai is seeking a skilled and motivated individual to lead our Transit Operations. As the Transit Operations Supervisor, you will oversee the daily functions of the Ojai Trolley Service, supervise transit staff, ensure compliance with safety regulations, and help provide excellent public transportation services to our community.
This position is available for immediate hire at 30 hours per week. It is expected to transition into a full-time, fully benefited position in July 2026, pending formal approval by the City Council.
Key Responsibilities
- Supervise Trolley Drivers
- Coordinate transit schedules and route planning
- Monitor vehicle maintenance and safety standards
- Ensure compliance with local, state, and federal transportation regulations
- Respond to customer inquiries and resolve service issues
- Serve as a backup trolley driver when needed to support service continuity
Qualifications
- Experience in transit operations or transportation management
- Strong leadership and organizational skills
- Excellent communication and problem-solving abilities
- Possession of, or ability to obtain, a California Commercial Class C driver's license with Passenger Endorsement
Application Process: Interested candidates must submit an online application and supplemental questionnaire at https://ojaicity.applicantpro.com/jobs/. Applications will be accepted until the position is filled.
Benefits
Deferred Compensation: City matches the greater of 3% of salary or $200/month.
Retirement: Participation in CalPERS and Social Security.
Health Insurance: Access to CalPERS health plans. City pays 100% of employee and 80% of dependent premiums for full-time employees. Amount pro-rated for designated part-time employees.
Dental & Vision Insurance: City pays 100% of employee premium. Amount pro-rated for designated part-time employees.
Disability Insurance: City paid short- and long-term disability for full-time employees only.
Life Insurance:$30,000 City paid policy with AD&D.
Holidays: 13 paid holidays annually.
Vacation: Starts at 11 days per year, with increases based on service.
Sick Leave: 12 days per year.
Equal Opportunity Employer: The City of Ojai is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Ojai will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the city.
JOB DESCRIPTION: TRANSIT OPERATIONS SUPERVISOR
DEFINITION
Under direction, to supervise, plan, and coordinate the activities and operations of the Transit Division within the City Manager's Department; to coordinate assigned activities with other divisions, outside agencies, and the general public; and to provide highly responsible and complex staff assistance to the Assistant to the City Manager.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Assistant to the City Manager or higher level professional staff within the City Manager's Office. Exercises direct supervision over Trolley Drivers.
Examples Of Important And Essential Duties
Duties may include, but are not limited to, the following:
Coordinate the organization, staffing, and operational activities for the Transit Division including service demand, transit routes, drivers, and equipment.
Participate in the development and implementation of goals, objectives, policies, and priorities for the Transit Division; identify resource needs; recommend and implement policies and procedures.
Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff training; work with employees to correct deficien-cies.
Supervise, coordinate, and review the work plan for the Transit Division; meet with staff to identify and resolve problems; assign work activities and projects; monitor work flow; review and evaluate work products, methods, and procedures.
Identify opportunities for improving transit service delivery methods and procedures; review with appropriate management staff; implement improvements.
Participate in the development and administration of the Transit Division budget; forecast additional funds needed for staffing, equipment, materials, and supplies; direct the monitoring of and approve expenditures; recommend adjustments as necessary.
Ensure compliance with applicable regulations and safety requirements.
Coordinate with City staff or private vendors for maintenance and cleaning of equipment.
Participate in administering the Sate of California Department of Motor Vehicles Commercial Driver licensing and testing requirements; ensure testing complies with applicable rules, regulations and mandates; plan and conduct monthly in-service training for retention of California Verification of Transit Training Certificate (VTT).
Oversee the collection and documentation of fares and ridership information.
Coordinate the maintenance, repair, and installation of trolley route signs, fixtures, benches, and shelters at trolley stops; maintain records of trolley stop projects.
Develop and distribute announcements, brochures, bus schedules, advertising, and press releases to promote transit services.
Represent the City at meetings regarding transportation issues with local, State and Federal agencies.
Serve as City liaison to volunteer, community, or business groups.
Coordinate transit services, operations, and activities with those of other divisions and outside agencies and organizations.
Provide staff assistance to the Assistant to the City Manager; prepare and present staff reports and other necessary correspon-dence.
Respond to, investigate and resolve inquiries and complaints regarding transit operations.
Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of transit.
Respond to the activation of the City's Emergency Operations Center (EOC) by assisting in coordinating the transportation of emergency personnel, resources, equipment, and supplies; assist in coordinating of emergency routes.
Perform related duties and responsibilities as assigned.
Knowledge Of
JOB RELATED AND ESSENTIAL QUALIFICATIONS
Operational characteristics, services, and activities of a transit program.
Principles of budget preparation and control.
Principles of supervision, training, and performance evaluation.
Training requirements, methods, and techniques associated with the licensing and certification of Trolley Drivers.
Pertinent Federal, State, and local laws, codes, and regula-tions.
Traffic laws and regulations applicable to operation and maintenance functions.
Safety regulations and safe work practices related to transit operations.
Modern office practices, methods, and computer equipment.
Principles and procedures of record-keeping and reporting.
Safe driving principles and practices.
Ability To
Supervise the work of assigned staff, including coordinating, assigning, monitoring and evaluating work, and training staff.
Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of transit goals.
Coordinate maintenance and repair activities for transit equipment and vehicles.
Interpret, apply, and explain the policies, procedures, laws, codes, and regulations pertaining to transit programs and functions.
Prepare and maintain accurate records and files.
Prepare clear and concise reports.
Prepare and administer budgets.
Respond to requests and inquiries from the general public.
Operate modern office equipment including computer equipment and software.
Operate commercial passenger vehicles for the purpose of providing public transit services.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Minimum Qualifications
Any combination of experience and training that would provide the required knowledge and abilities is considered qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Three years of increasingly responsible experience in public transit operations, dispatch, paratransit services, or fleet route supervision.
Training: Equivalent to a high school diploma supplemented by college level course work in business administration, public administration, transportation planning or a related field.
License or Certificate: Possession of, or ability to obtain, a valid California Commercial Class C driver license with Passenger (P) Endorsement.
Possession of, or ability to obtain with the first six months of employment, a valid California Verification of Transit Training Certificate (VTT).
Special Requirements
Essential duties of this position may require the following, with or without reasonable accommodation:
Ability to perform work in both office and field environments; ability to travel to various sites and locations; ability to sit, stand, and walk for extended periods; ability to lift and carry materials of light to moderate weight; sufficient visual acuity to read standard printed materials and computer screens; and sufficient auditory capacity to communicate effectively in person or by telephone.
The successful candidate will be required to undergo a reference/background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which may include a drug/alcohol screening depending upon job classification). New employees must provide documentation to establish both identity and work authorization.
Salary: $36.49 - $44.35 per hour
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