Utility Service Worker, Customer Field Services

City of Alexandria, LA • Full-time • Alexandria, Louisiana, United States • $38.54k - $0 / year • 2w ago

sgr_internal_wp: https://www.governmentjobs.com/careers/alexandriala

Utility Service Worker, Customer Field Services

Annual Salary: $38,541.76 Grade: 18

The City of Alexandria is seeking professional individuals to begin a career in the Customer Fields Services Department, located in the heart of Central Louisiana, to perform meter reading, servicing, and maintenance activities, including activating and terminating services, performing on-site inspections, and monitoring abuse of services in the field for the City of Alexandria. Work is performed under the supervision of the Supervisor, Customer Field Services and Crew Leader Customer Field Services. Position is considered essential during emergencies and is required to work during storm-related events. The position is also subject to working overtime, including holidays and weekends.

Benefits:

The City of Alexandria offers a comprehensive benefits package that includes: medical insurance, dental and vision, short/long term disability, group and dependent life insurance, sick and vacation leave, 11 paid holidays, EAP, tuition reimbursement, wellness clinic for employees and their dependents. Retirement benefits include the City of Alexandria’s Retirement System, and a voluntary deferred compensation supplemental retirement plan.

Duties and Responsibilities:

· Performs electric and water meter servicing work, such as: responds to service calls, provides information to customers regarding hazards and safety precautions.

· Performs residential and commercial meter maintenance activities, such as: responds to complaints regarding meter operations, inspects and calibrates meters and connections for proper functioning, tests meters to identify leaks and safety issues, uncovers/cleans meter boxes, and reports defective parts and repair needs to appropriate personnel.

· Performs meter reading activities on an assigned route; records meter data into handheld computerized meter reading device and verifies accuracy of readings; re-reads meters with unusual usage levels; and verifies that meters are registering consumption accurately.

· Monitors meters for tampering and theft of utility services.

· Receives and completes service tickets, work orders, and various logs, forms, and reports; forwards to appropriate personnel.

· Operates assigned vehicle, a hand-held meter-reading device and two-way radio in performance of work.

Minimum Qualifications:

High school diploma or GED; supplemented by one (1) year of experience in meter reading, meter repair, construction and maintenance work, work in adverse environmental conditions, or any equivalent combination of education, training, and experience. Must possess a valid driver’s license. Will be required to obtain a valid State of Louisiana driver’s license at time of appointment and maintain throughout employment.

Work Hours: 40 hours per week; may work overtime, weekends, and holidays.

Accepting applications: June 10 - 24, 2026, by 11:59 p.m. or the first 50 applications, whichever comes first

Applicants must supply complete and accurate information concerning their previous training and experience including a detailed description of their work experience, the names and addresses of all previous employers and the dates of employment. The information is subject to verification. Examination may consist of a written test, a rating of training and experience, a performance test or any combination thereof deemed necessary to adequately screen and rank applicants. Examination notices will be sent out via email with a testing date, time, and location if applicable.** If you prefer to receive text messages regarding your application update, please include a current cell phone number on your application. **

Must include copies of driver’s license, diploma, GED, DD214, degree, etc. with application for consideration.

APPLY ONLINE AT WWW.GOVERNMENTJOBS.COM/CAREERS/ALEXANDRIALA

Civil Service Department

Ph. (318) 449- 5077 or (318)449-5030 Fax (318)449-5232, Email: civilservice@cityofalex.com

The City of Alexandria is an Equal Opportunity Employer

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