Under general supervision, performs a variety of clerical duties in support of library operations; performs related duties as required.
- Provides assistance to patrons at the circulation desk; processes book and library card requests; changes and collects fines. May assist in book processing.
- Provides general and detailed information to the public on library services and resources; assists patrons in researching and locating materials. i
- Shelves books; reads shelves; conducts systematic search to locate misplaced materials.
- Uses library software applications; maintains records and prepares routine reports; may be assigned primary responsibility for special library projects.
- May be asked to lead other staff members, interns or volunteers in the completion of special assignments.
- Operates a variety of office equipment, such as cash register, copy machine, and computers.
- Performs other duties as assigned.
One year of clerical experience including customer services or any combination of training and experience that provides the desired knowledge and abilities.
Knowledge of:Basic library procedures; English usage including correct grammar, punctuation, and spelling; public contact techniques; office methods and procedures; Dewey decimal system.
Ability to:Alphabetize and numerically sort materials; maintain records and files; type at rate sufficient to perform the assigned duties; establish and maintain effective working relationships with management, co-workers, and the general public; provide excellent customer service; tabulate and compile statistics; communicate both verbally or in writing; perform mathematical calculations.
Special Requirements:Possession of or ability to obtain a valid California Driver’s License may be required.