Senior Legal Operations Associate

Lyra Health • Full-time • Burlingame, CA, US • $85k - $130k / year • 3m ago

About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About The Role
You will be a critical team member on Lyra’s legal team to support its growing operations, fulfilling Lyra’s mission to bring mental and emotional health solutions to employers across the country. This is a full-time, hybrid role located in the headquarters in the SF Bay Area (Burlingame, California).

You will have at least five years of experience working with a contract lifecycle management tool, preferably Ironclad and Salesforce, and technology systems such as ServiceNow to improve legal team efficiencies, among other things. You will support the commercial contracting team and others on the legal team in building scalable processes that increase the team’s efficiency and operational excellence. You will have experience optimizing the capabilities of management systems such as Ironclad, Salesforce, ServiceNow, and other records management systems, and can work independently with limited day to day oversight.

The ideal candidate is highly proactive, extremely organized, detail oriented, customer service oriented, and thrives in a fast-paced and exciting environment. You must have flexibility to adapt to changing priorities, business drivers and organizational needs. We are seeking a results-oriented professional with effective execution skills, the ability to operate autonomously and work proactively with various teams across the organizations.

Responsibilities

Support various Legal team members and assist in resolving internal and external requests
Prepare and review commercial sales contracts based on approved business guidelines
Coordinate and track status, assignments, and signatures
Support and manage the legal technology tools, including workflows, repository, contract templates, play books, integrations, metrics and ad hoc reports
Develop and provide sales partnerships and customer success managers training and support on legal management tools and contracting process
Handle distribution of department mail and ad-hoc projects
Collaborate and build cross-functional relationships with business stakeholders at all levels of the company
Identify opportunities to enhance workflows while simultaneously managing internal operations
Keep current on the latest legal operations industry trends and technology developments

Qualifications

Bachelor's Degree
5+ years of experience in project management, sales, and business operations, with experience in a law firm or in-house legal department (such as legal operations, contracts administration, or paralegal) and a preference for a background in the healthcare sector
Experience with legal management tools such as a contracts lifecycle management, supplier/procurement software, and CRM systems (in particular Ironclad, ServiceNow, Brightflag, Coupa, and Salesforce)
Ability to quickly learn new software or technology and how to manage the ongoing maintenance
Comfortable enough with technology to be able to communicate effectively and support users
Detail-oriented, organized problem solver with the ability to take the initiative to drive strategic and tactical objectives, shift between tasks/projects as needed, and independently drive projects to completion
An entrepreneurial, ownership mentality with an ability to handle competing priorities in a fast-paced and dynamic environment
Exceptional customer service, listening and collaboration skills, and a demonstrated ability to navigate difficult or sensitive issues and multiple partners
Ability to operate autonomously while being a team player who brings a collaborative, supportive, and positive attitude to the workplace
Experience in developing reports that not only inform but drive decision making and action

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, your data will be processed as per Lyra Health Workforce Privacy Notice. Through this application, we will collect personal information from you including your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA). Providing this information is optional and completely voluntary. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.

Pay and Benefits The anticipated annual base salary range for this full-time Senior Legal Operations Associate position is $85,000-$130,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. At Lyra, base salary is only one aspect of an employee’s total compensation package, which additionally may include discretionary restricted stock unit awards, comprehensive medical and dental coverage, and retirement benefits. This role may also be eligible for discretionary bonuses. Lyra’s generous benefits package includes: -Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) -Lyra’s benefits package includes gender-affirming surgery -Lyra for Lyrians; coaching and therapy services for you and your eligible dependents -Equity in the company through discretionary restricted stock units -Competitive time off with pay policies including vacation, sick days, and company holidays -Paid Parental Bonding Leave for birthing and non-birthing parents -401k and retirement benefits -Employee Well-being Program with additional perks: Fertility and Family Building, and Maternity program, Employer discount marketplace, Pet insurance, Financial planning tools, UberEats stipend, Legal services, Monthly technology stipend -We spread joy throughout the year with perks and activities, surprise swag, regular community celebrations and more!