PRIMARY DUTY:
Leads and manages assigned operations of the department. Develops and implements the quality assurance and training programs within the department. Manages department staff. Assist to develop and maintain the department budget. Works with public safety chiefs and other stakeholders to ensure efficient operations, quality standards, and compliance with all local, state and federal regulations. The position assumes all duties of the department director in their absence or while vacant.
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent.
- Advanced level degree in public administration, criminal justice, business or other related field of study preferred.
- Eight years (8) years of experience in public safety communications.
- Five (5) or more years at a supervisory or managerial level.
- Any combination of related education, experience, training, certifications and licenses that provides the knowledge, skills and abilities will be considered.
- Bilingual skills preferred.
CERTIFICATES AND LICENSES:
- Valid Texas Drivers License with good driving record.
- TCOLE - Advanced Telecommunicator Certification or greater preferred.
- Must possess and maintain CPR certification.
- Affiliation with recognized public safety communications trade organizations preferred.