Current Title MENTAL HEALTH COORDINATOR
Department Police
FLSA Status Non-Exempt
Job Summary
Provide information and applications for Crime Victims Compensation to victims of crime and provide assistance to complete applications. Works with the Hurst, Euless, and Bedford Police Departments.
Job Scope
No supervisory or budgetary responsibilities.
Essential Job Functions
- Provides crisis counseling with all long-term counseling referred to professional counselors and makes referrals to community resources, when appropriate.
- Provides police reports when requested by the Attorney General’s office.
- Provides training and familiarization for police employees on victims’ issues at least once every two years, and when hired into the department.
- Provides information to community groups and the media on victim issues and victims assistance services.
- Coordinates and trains volunteers who assist with the crime victims program and reports volunteer hours.
- Attends training and conferences to improve victims assistance skills and knowledge of victims’ issues, and available resources.
- Maintains contact with the Crime Victims Compensation Division of the Attorney General’s office to ensure that victim’s claims are being processed in a timely manner
- Assists the District Attorney’s office to locate victims.
- Assists victims to contact the appropriate agencies regarding protective orders, shelters, and the D.A.’s office.
- Assists in the scheduling of interviews, line-ups, and other required appearances.
- Explains prosecution procedures to the victim or makes referrals to the appropriate entities; provides information on case status.
Essential Job Functions (cont’d)
- Maintains confidentiality of victims’ files and cases in accordance with state law.
- Arranges for emergency housing when requested. Networks with local churches, resource centers, and other police agencies to provide victims with local assistance, when needed.
- Assists with Victim Impact Statements in conjunction with other agencies, where appropriate. Publishes materials to inform victims of their rights and local resources.
- Maintains current information concerning victims’ rights, legislative changes that impact victims and the agency, and suggests revisions to policy to reflect those changes.
- Obtains and maintains TCIC/NCIC and CJIS access.
- Performs related duties as assigned.
Skills, Knowledge, And Abilities
- Skills in typing (45 correct words per minute preferred; skills test may be given).
- Knowledge of police terminology and practices, municipal and state laws, police records procedures, and information and privacy laws. Working knowledge of domestic violence issues, judicial processes, and community resources for victims of crime.
- Ability to use Microsoft Word, Access, Excel, PowerPoint, and Microsoft Office Applications.
- Ability to maintain effective working relationships with co-workers, the public, victims, and people in the DA’s and AG’s offices, especially under stressful conditions. Ability to communicate effectively.
- Ability to work a flexible schedule, based on caseload.
- Ability to learn and adhere to the City of Hurst Code of Ideals.
- Ability to testify in legal proceedings.
Additional essential job functions, skills, knowledge, and abilities common to civilian and clerical non-uniform personnel
Physical Demands
Standing/Walking:
Office Duties: Stands and walks on concrete, vinyl, and carpeted floors about 10% of the day. Distance is normally 100-feet or less.
Sitting
Office Duties: Sits in the office about 60% of the day in chairs normally at a table or using a computer terminal.
Carrying
May routinely carry objects of varying sizes and weights up to 100-feet in distance. Objects may be of different substances or shapes. Objects routinely weigh 10-40 pounds.
Lifting
May routinely lift objects as part of regular duties. Lifting does not normally require anything over shoulder height. Weights range routinely between 10-40 pounds.
Pushing/Pulling
Routinely may push/pull objects weighing 10 to 40 pounds.
Bending
Move from the waist to pick up or lay down an object. May be kneeling for short time periods, as duties require.
Reaching
Office Duties: Some reaching for office supplies across a table. Reaching is not normally required for distances over three feet.
Twisting
Office Duties: Twisting is required sitting at a table or desk to reach for the phone or paper. Twisting in this environment is 45% to one side or the other.
Hearing
Office Duties: Must have hearing sufficient (unaided or aided) to perform essential hearing tasks. Essential hearing tasks include, but are not limited to: discerning and distinguishing spoken words and speech from ambient background noise. If amplification devices are used, they must be of the type that prevents further hearing loss but also allows the employee to perform essential hearing tasks.
Vision
Office Duties: Must have vision sufficient (unaided or aided) to perform essential sight tasks.
Voice
Office Duties: Employee must have voice sufficient (unaided or aided) to perform essential speaking tasks.
Environment
Virtually all of the work day is indoors with rare instances of driving to locations.
Hazards
Motor vehicle operation. Exposed to moving traffic control situations.
Office Duties: Normal office environment.
Equipment/Tools
Daily operation of motor vehicle under regular conditions.
Office Duties: Normal office tools/equipment (i.e. copier, fax machine, computer terminal, phone, and small desk tools).
Products/Materials
Office Duties: Paper, glue, copier toner, and other common office products.
Additional Demands
Subject to varying levels of stress in accordance with interaction with peers and others in office environment.
Minimum Education, Certification, And Experience Requirements
High school diploma or equivalent required. Two years related experience preferred. Bachelor’s degree preferred. Notary Public or able to obtain license within sixty days of commencing position. Valid State of Texas driver’s license with a good driving record.