Duties
- Analyze and define network architecture and infrastructure requirements for SANEC ICAN/LAN/WAN networks.
- Install, document, configure, and manage bridge, switches, and routers using vendor specific software to provide internet and intranet access to various buildings and organizations.
- Perform studies and analysis of the network including traffic utilization, error rates, availability, and performance to make decisions and recommendations to enhance efficiency of telecommunications through network design modifications.
- Monitor network performance through the use of specialized software tools to identify and resolve potential problem areas either remotely or on site at the customer location.
- Perform technical evaluations of components and the entire system to determine if they meet objectives, program requirement specifications, and a high degree of quality.
- Participate in numerous working groups, meetings, planning boards, or customer interfaces to develop short- and long-term network goals and plans; provide input and leads discussions which result in policy decisions on network operations.
- Perform final evaluation of new equipment; write technical reports, and plan, organize, and execute projects involved in the development of systems used on the network.
- Perform network performance monitoring, testing, system upgrades, workload and capacity analysis, diagnose and resolve network performance problems, and develop backup and recovery procedures.
Requirements
Conditions of Employment
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- Three year trial/probationary period may be required.
- The incumbent is required to obtain and maintain a SECRET clearance with T3 access.
- Pre-employment physical is required due to lifting of 50 pounds.
- The employee may be required to work overtime and to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
- Must possess a valid motor vehicle driver's license.
- TDY up to 10% may be required.
- See "Additional Information"
Qualifications
This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure
Who May Apply
Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See
- Current Army Cyber Excepted Service (CES) Employee
- Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee
- Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions
- Current Department of Army Civilian Employees
- Current DoD Cyber Excepted Service (CES) Employee (non-Army)
- Current Permanent DoD Civilian Employee (non-Army) Applying to Cyber Excepted Service Positions
Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience.
To qualify based on your experience, your resume must describe one year specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience would be demonstrated by installing and configuring switches and routers; identifying and mitigating network security risks; conducting analysis of Information Technology (IT) network errors or traffic conditions; providing configuration management for IT infrastructure; and providing design support for new IT projects.
The Specialized Experience Must Include, Or Be Supplemented By, Information Technology Related Experience (paid Or Unpaid Experience And/or Completion Of Specific, Intensive Training, As Appropriate) Which Demonstrates Each Of The Four Competencies, As Defined
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Additional information
- If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment.
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- Direct Deposit of Pay is required.
- Must be able to obtain and maintain a SECRET security clearance.
- Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM 8140.03 Cyberspace Workforce Qualification and Management Program dated 15 February 2023.
- Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
- If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the
- This is a Digital Technology Career Field position.
- Multiple positions may be filled from this announcement.
- Salary includes applicable locality pay or Local Market Supplement.
- When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
- Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
- A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
