Program Assistant - Laurel Park - R18807

Sarasota County Government • Full-time • Sarasota, FL • from $19 / hour • 1w ago

Start Here. Grow Here. Stay Here.

Are you a planning and administrative guru with a love for outdoors? Our Laurel Park has an opening for a Program Assistant hired to help organize, schedule, implement, and promote recreational programs, summer and school day out camps, special events, and other related programs and activities of a major recreation facility. This positions works in collaboration of the Program Coordinators for assigned responsibilities and also includes collecting revenues, maintaining facility inventory, participating in outreach opportunities, recruiting volunteers and displaying strong customer service skills. The pay starts out at $19.66/hr, benefits begin within 60 days of hire, and there are numerous opportunities for advancement. Apply today and know that your career impacts our Parks, the community, and generations to come!

About the Position

In this role you will...

Serve as primary resource for customers via phone, email and in person, providing information about facility programs, classes, and special events.
Produce the monthly event/reservation calendars, answering questions about room and shelter reservations, creating permits for rentals and coordinating volunteer projects.
Follow standards in the collection and processing of payments, rentals, and drop-in programs.
Communicate on a regular basis with supervisor and facility staff; collaborating with our Program Coordinators by working at various Recreation Facilities to ensure proper staffing.
Assist with creating and distributing promotional pieces for marketing.
Help prepare and submit required reports including monthly air conditioning schedule and facility attendance sheets.
Maintain positive relationships with internal and external customers.
Assist with a variety of county-run programs, outreach events, summer camps, off-site special events, T-REC events, committees, and functions as assigned.
Attend classes and cross-train at other recreational facilities, as required.

About the Schedule

Work Hours:

Full-Time, 40 hours per week.
Typical Schedule: 8:30 a.m. to 5:00 p.m.
Schedules may vary. Must be flexible and available Sunday - Saturday as events can require nights, weekends, and/or holiday work.

About You

Minimum Qualifications:

High School diploma or equivalent education.
Two (2) years of customer service experience.
Valid Florida driver's license by date of hire.

The ideal candidate has the following:
Please note that these are not requirements but bonuses to your consideration.

CPR/AED Certification.
Computer skills including Microsoft Office Professional, RecTrac, or similar reservation software.
Ability to develop and maintain effective relationships with groups and individuals.
Comfortable working independently and an ability to solve problems and develop service improvements.
Strong skill in communicating effectively verbally and in writing.

Subject to Passing Substance Screening: This position is subject to passing a pre-employment substance screening. An applicant who fails to pass a required drug screening test shall be disqualified from employment in any class for a period of five (5) years.

Physical Demands: Employees in this position must occasionally lift and/or move up to 50 lbs.

About Everything Else

Starting Pay: $19.66/hr

Our interview process could include phone interview(s), Microsoft Teams video interview(s), and/or in-person interview(s).

If you are selected to join our team, please click on this link to review the Required First Day Documents. You will need to present the following items on your first day:

1. I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

If your position requires a Florida Driver’s License, this must be one of your documents. (Your Florida Driver’s License can serve as one of your documents listed in link above – List B Documents.)

2. U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation. (Your U.S. Social Security Card can serve as one of your documents listed in link above – List C Documents.)

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