Job Description

The North Central Texas Emergency Communications District (NCT9-1-1) is seeking a 9-1-1 Chief Innovation Officer to join our growing team. This is an exciting opportunity to play a crucial part in providing innovation and technology expertise, enabling the efficient and effective response to emergencies and ultimately help save lives!

Saving Lives and Making a Difference!  NCT9-1-1 is responsible for 40+ Emergency Communications Centers (ECCs) in 13 counties surrounding the Dallas/Fort Worth Metroplex. NCT9-1-1 supports these ECCs through maintaining and upgrading 9-1-1 equipment, providing up-to-date mapping information, training the 9-1-1 telecommunicators, educating the public on the proper use of 9-1-1, and monitoring ECC functionality and compliances. NCT9-1-1 serves a population of 1.9 million and covers 10,800+ square miles. 

Join Us in Revolutionizing 9-1-1 Services!

Are you a visionary leader with a passion for innovation in the public safety sector? We are seeking a Chief Innovation Officer (CIO) to spearhead our efforts to enhance efficiency and drive technological advancements within the 9-1-1 industry. In this pivotal role, you will lead a dynamic innovation and strategic services team, manage large-scale pilot projects, and oversee critical data-sharing initiatives.

As the CIO, you will explore and implement cutting-edge technologies, including Next Generation 9-1-1 (NG911) systems, artificial intelligence, and data analytics, to improve emergency response capabilities. You will foster strategic partnerships with public and private sector entities, ensuring collaborative innovation that meets the evolving needs of our operations.

The ideal candidate will have a proven track record of building high-performing teams, managing vendor relationships, and driving technical data-sharing initiatives. Strong negotiation, contract management, and stakeholder engagement skills are essential for fostering trust and collaboration across diverse groups.

Key Responsibilities:

Lead and mentor a high-performing innovation team.
Research and evaluate emerging technologies relevant to the 9-1-1 industry.
Develop and maintain vendor relationships, managing procurement and contract negotiations.
Oversee pilot projects to test and validate new technologies.
Establish partnerships to collaborate on innovation initiatives.
Develop a strategic innovation roadmap to advance our goals.

Requirements:

Professional level of knowledge in a discipline equivalent to that which is acquired in a Masters degree-level of study.
Over nine years’ experience. Technology implementation, or a related field, with focus on 9-1-1 industry preferred.

If you're ready to make a significant impact in the 9-1-1 industry and drive transformational change, we want to hear from you!

Equal Employment Opportunity Employer:

NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws. Auxiliary aids and services are available upon request to individuals with disabilities.

Background Check & Drug Testing:

All selected candidates must undergo a pre-employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre-employment background check and drug screening.

E-Verify:

The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.

Job postings are kept open for a minimum of 10 calendar days and may close anytime thereafter at the discretion of the hiring manager.

experienced professionals jobs

911 Chief Innovation Officer