The Systems Administrator – Public Works is responsible for the overall management, strategic planning, and operational oversight of the Public Works Department’s critical computer-based management systems. This position leads the administration, maintenance, and improvement of public works-specific technology platforms, ensuring optimal performance, functionality, and security across all systems. The Systems Administrator – Public Works collaborates with leadership, internal departments, and external vendors to drive technology initiatives that support the Public Works Department’s mission of protecting public health, safety, and asset sustainability.

Starting Salary Range: $79,091.00 - $94,145.00

EXAMPLES OF WORK TO BE PERFORMED:

Strategic Oversight & Management:

Lead the administration, implementation, and continuous improvement of computer-based management systems selected by the Public Works Department.
Troubleshoot systems issues such as field user issues, data entry parameters, user permissions/restrictions.
Configure, implement, and maintain all data control measures to ensure the most accurate computer-based management systems possible.
Implement inventory control measures within software for the accurate tracking of Public Works inventory assets.

Security and Compliance:

Regularly audit systems to verify adherence to department standards and ensure the protection of sensitive data.
Manage user accounts, ensuring proper access controls for department personnel in compliance with security policies.

Technology Coordination and Vendor Management:

Serve as the primary point of contact for vendors, coordinating updates, repairs, and ongoing system maintenance.
Manage work orders and ensure timely updates to the asset management platform.
Provide technical input on the procurement, implementation, and integration of new Public Works technology tools and platforms.

Training and Documentation:

Develop and conduct training programs for department personnel in computer-based management systems.
Create and maintain system documentation, including user manuals, troubleshooting guides, and operational protocols for the department’s technology tools.

Project Management:

Participate in technology infrastructure-related projects, providing expertise in the assessment, design, and implementation of new technology solutions.
Assist with long-term planning and improvements for the department's technology infrastructure.

System Monitoring and Updates:

Regularly monitor vendor websites for software patches and system updates, ensuring asset management systems remain up to date.
Implement testing and quality assurance procedures for all asset management related platforms.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REQUIRED KNOWLEDGE SKILLS, AND ABILITIES:

Strong knowledge of Public Works systems, including GIS, data collection principles, and asset management principles and systems.
Knowledge of public works department operations and how technology supports services.
Ability to work effectively with both technical and non-technical staff, providing clear and concise communication.
Ability to manage multiple priorities and projects in a fast-paced environment.
Skill in developing and maintaining system documentation and user training materials.
Familiarity with Public Works-related software platforms such as Cartegraph/OpenGov, Tyler, VTSCADA, IT Pipes, SLRAT, Harmony MDM, ArcGIS/Esri, VEPO
Ability to analyze trends, monitor performance data, and provide reports to department leadership.

REQUIRED EDUCATION, TRAINING, AND EXPERIENCE:

Bachelor’s degree in Information Technology, Computer Science, or a related field OR an equivalent combination of education, certifications, and experience that demonstrates the ability to perform the essential functions of the position.
Minimum of 3 years of experience in IT support, asset management system administration, or technology systems.

DESIRED EDUCATION, TRAINING, AND EXPERIENCE:

OpenGov/Cartegraph Asset Management Administrator Certification

WORKING CONDITIONS:

Moving about to accomplish tasks or throughout the building to access other worksites and equipment.
Routinely operates a computer and other office productivity machinery, such as desktops, laptops, servers, copy machines, and printers.
Remaining in a stationary position, often standing or sitting for prolonged periods.
Constantly positions oneself to install software, hardware, and maintain servers and systems. Light to moderate lifting may be required.
Working in an office environment with moderate noise levels from equipment and conversations. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Collaborating with team members in person and virtually through video conferencing and other communication tools.
Remaining focused and productive in a dynamic and fast-paced work environment.
Accommodating individuals with diverse abilities and ensuring accessibility of technology and workspaces.
Following ergonomic guidelines to promote comfort and prevent strain or injury while working at a computer workstation.

AMERICANS WITH DISABILITIES

The City of Mansfield complies with the Americans with Disabilities Act of 1990 and it is our policy to ensure that no person is discriminated against based on their disability. The City of Mansfield offers equal employment opportunity to qualified individuals and strictly prohibits the discrimination against qualified individuals on the basis of disability. The City of Mansfield shall provide reasonable accommodates to applicants and employees who are otherwise qualified to perform the essential job duties when doing so does not create an undue hardship for the city.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The City of Mansfield provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The City of Mansfield is mandated by federal law to provide a drug-free working environment for the safety of its employees and the public. All employment is contingent upon passing a post-offer employment drug test and /or physical.

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Systems Administrator - Public Works