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Parking Enforcement Officer I (3 Vacancies)

Schedule:

Monday-Friday 5 am – 1 pm
Monday-Friday 8 am – 5 pm
Monday-Friday 9 am – 6 pm
Saturdays are on a rotated schedule

Compensation and Benefits:
Full Annual Range:                  $22.4345-$26.5859 ($46,663.76-$55,298.672 annualized)

Starting Salary Range
Probationary:        $22.4345 ($46,663.76 annualized)
Base:                     $22.7230 ($47,263.84 annualized)

Compensation and Benefits
The starting hourly rate for this position is $22.4345. The City of Urbana provides its employees with a robust benefits package that includes the following options:

Health insurance through Blue Cross/Blue Shield of Illinois, including a no-cost premium option
Dental insurance options through Delta Dental
Vision, Voluntary Life, Short/Long-term Disability, Accident, and Critical Illness insurance options
Flexible Spending Plan option
Paid holidays
Generous vacation and unlimited sick leave accruals

For more information about City benefits for this position, please visit AFSCME Benefits | City of Urbana Careers | Urbana, Illinois).

Department/Division:
Human Resources and Finance Department – Finance Division

Position Summary:
The Parking Enforcement Officer I performs non-sworn entry-level parking enforcement work, enforcing vehicle registration laws and parking regulation violations. Patrols assigned areas, such as public parking lot or section of city to issue tickets to overtime parking violators and illegally parked vehicles. Monitors parking meters and parking regulation signage, reporting any inoperative meters or sign damage observed. Provides information to the public concerning parking regulations, building locations, directions, and other requested information. The successful candidate will become increasingly knowledgeable of state and city laws, ordinances, procedures and practices pertaining to vehicles and parking and to carry out assignments with increasing autonomy and accountability.

Ideal Candidate:

Integrity-driven
Calm under pressure
Detail-focused
Process improvement mindset

Essential Duties and Responsibilities:

Patrols an assigned area by vehicle or on foot to ensure public compliance with existing parking
Issues warnings and citations for illegally parked vehicles using handheld device.
Maintains close communications with other parking enforcement officers, finance customer service staff, public works department staff, and other city staff.
Electronically marks tires of parked vehicles and record time of marking and return at regular intervals to ensure that parking time limits are not exceeded.
Responds to emails and calls regarding parking violations and complaints.
Assists with training new or temporary staff.
Identifies vehicles in violation of parking codes, checking with Customer Service and Parking
Enforcement Office Supervisor when necessary to determine whether vehicles need to be ticketed or towed.
Observes and reports to Public Works parking meters that need to be repaired, missing traffic signals or signs, and street markings that need to be repainted.
Maintains assigned equipment and supplies such as electronic devices, handheld citation computers, boots for vehicles, car keys, etc.
Provides customer service by responding to the public’s questions regarding parking regulations, parking meter payment options, and parking lot locations.
Makes arrangements for illegally parked or abandoned vehicles to be towed and direct tow-truck drivers to the correct vehicles.
Places boots on vehicles.
Assists Finance personnel with data entry of various reports related to Parking Enforcement.
Performs other related duties as assigned.

Required / Minimum Qualifications:

Completion of a high school (twelfth grade) education, GED, or equivalent.
Demonstrated experience involving a high level of public contact/interactions.
Must possess a valid State of Illinois driver’s license or obtain one within fifteen (15) days of
employment and have a safe driving record.
Exercise sound judgment in the performance of duties, responding to issues and/or escalating issues as appropriate.

Preferred Qualifications

Prior enforcement experience is preferred.

For a complete list of duties and qualifications, please refer to the job description.

Background Check Information:
This is a sensitive and critical position within the Urbana Police Department. For that reason, a conditional offer of employment extended to the selected candidate will include a check of professional references, a background investigation including fingerprinting, and a drug screen. In compliance with Title VII of the Civil Rights Act, information obtained in background checks will be considered in the context of the nature of the job, the nature of the offense, and the time that has passed since the offense. An arrest and/or criminal conviction does not automatically exclude an applicant from consideration.

City of Urbana jobs

Parking Enforcement Officer I