Open Date: January 7, 2025
Closing: Open Until Filled
Pay Range: $31,961-39,951 (Depending on Qualifications) DOE
Benefits

Summary: Under general supervision, provides information and customer service to patrons of the library; explains and promotes library services; processes materials, coordinates services; and assists patrons.

Essential Job Functions: The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

Works at circulation desk; directs patrons to information sources; answers telephone and directs calls to appropriate person; handles complaints and answers a variety of questions.
Maintains item records in the computer catalogue; evaluates materials for collection management and proper location; processes materials to make them available to the public.
Provides basic reference assistance to patrons; locates available information for patrons and answers basic reference telephone questions; assists patrons in identifying appropriate sources for requested information.
Processes a variety of materials for patrons; issues new and replaces lost library cards; assists patrons with the card catalog; checks books in and out.
Maintains and updates the overdue program; notifies patrons of overdue books and materials; contacts patrons and reminds them of due dates; collects money for overdue fines.
Teaches patrons effective use of library materials and equipment.
Makes referrals when materials or information is not available.
Maintains a comfortable environment for patrons; ensures order and general safety in library.
Performs maintenance duties such as straightening furniture and materials, shelving materials, weeding and straightening stacks, filing materials and straightening displays.
Trains, guides and evaluates the work of new staff and volunteers.
Oversees the work of volunteers.
Performs other related duties as assigned.

Required Knowledge and Skills:

Knowledge of City and library operations, policies and procedures governing assigned work.
Knowledge of library collections including books, periodicals and electronic resources.
Knowledge of basic library reference approaches and resources.
Knowledge of library classification methods and techniques.
Knowledge of research methodologies including Internet resources.
Knowledge of computers and related equipment, hardware and software.
Skill in using logical thinking and personal judgment to perform tasks.
Skill in organizing and prioritizing own work and the work of volunteers.
Skill in dealing tactfully and effectively with library patrons and staff members.
Skill in establishing and maintaining effective working relationships with co-workers and library patrons.
Skill in communicating effectively, both orally and in writing.
Skill in providing customer service to library patrons.
Skill in operating and assisting others in operating computers and other technical equipment.

Education and Experience

High School diploma or GED, and one (1) year related of experience and/or equivalent.
Training in the use of the computer and in basic office skills.
Must have a valid State of Arizona Driver’s license.

Environmental Factors and Conditions/Physical Requirements:

Work schedule includes Saturdays and evenings.
Work is performed in an office environment; may be subject to repetitive motion such as typing, data entry and vision to monitor; may be subject to extended periods of intense concentration in the review of books, documents and reports.
May be subject to bending, reaching, kneeling and lifting such as retrieving books, files and records.

Equipment and Tools Utilized:

Equipment utilized includes computerized and conventional office equipment.

City of Benson (AZ) jobs

Library Assistant