Under supervision, this position performs a variety of duties related to public service, complaints, assists in the enforcement of codes and ordinance, and performs routine field investigations and direct abatement of problems.The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

•Makes physical inspections of reported and observed violations of the regulations and codes;
•Prepare oral and written notifications for compliance, detailing the nature of the violations and the necessary required changes for compliance;
•Attends various City Commission and Committee meetings and provides information of ordinance, proposed changes, policies and procedures;
•Maintain records for code violations and corrective action taken;
•Receives and responds to citizen complaints or requests for service; researches applicable codes and policies and assists in analyzing, problems;
•Communicates City policies and ordinances to citizens;
•Conducts routine field inspections to determine violations of applicable public nuisance, housing, commercial, property maintenance and zoning codes. Inspects vacant and improved properties for littered and/or substandard conditions;
•Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner;
•Performs other related duties as assigned or as situation requires.The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period in order to successfully perform the assigned duties.

Knowledge of:
•City codes and zoning ordinance and their applications;
•Good customer service practices.

Skills:
•Possess skills to word process general correspondence, spreadsheets, and reports using a personal computer and software application.

Ability to:
•Deal effectively with the public and obtain compliance with city codes and ordinance;
•Collect and analyze field data through interviewing, observation and inspections;
•Work independently in the absence of direct supervisor;
•Keep, organize records and reports;
•Research laws and their application;
•Effectively communicate both orally and in writing;
•Establish and maintain effective working relationships with those contracted in the course of work;
•Handle confidential information with discretion;
•Effectively handle irate customers;
•Work overtime as requested;
•Assume responsibility for maintaining a safe working environment;
•Establish smooth working relationships and resolve interpersonal conflicts;
•Develop necessary skills from on-the job training and meet the standards of performance or higher for the classification by the end of the probationary period.

Education and Experience Guidelines – Any combination of equivalent education, training and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:
Graduation from high school or attainment of GED (General Education Degree) or CHSPE (California High School Proficiency Examination)

Experience:
Equivalent of two (2) years experience relating to interpretation and enforcement of municipal codes, and ordinances, public inspections service and compliant procedures, or customer compliant service, extensive public contact.

License or Certificate:
A valid California Class C Driver’s License may be required for positions in this class and a satisfactory driving record.

Desired Qualification:
The ability to understand and communicate in the Spanish language is highly desirable.

Physical Requirements:
Must meet approved physical and pre-placement medical standards for the position.
APPLICATION AND FILING INFORMATION:

Applications must be filed online only.

Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements.

Provide all relevant knowledge, training, and experience in the Supplemental Questionnaire section to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed.

If your application is incomplete, it will be rejected.

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