The position will be filled at either the Permit Technician or Senior Permit Technician level, depending on the selected candidate’s qualifications and experience.

The City of Dana Point’s Facilities Division provides comprehensive maintenance, custodial, and repair services to ensure all City facilities are maintained in a safe, clean, and functional state to best serve residents and visitors. The ideal candidate for the Facilities Operations Manager is a motivated team player with a strong background in facilities management that can support the City’s mission to set the standard as a vibrant, world-class city.

First Application Review: April 28, 2026.

Facilities Operations Manager: $116,424.00 - $165,192.00 Annually

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Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION
Under administrative direction direct, manage, supervise, and coordinate the activities and operations of the Facilities Maintenance Division including preservation and maintenance of the City’s buildings and other facilities, as well as administering maintenance contracts; coordinate assigned activities with other divisions, departments, and outside agencies; provide highly responsible and complex administrative support to the Assistant City Manager; and perform other duties as assigned.

CLASS CHARACTERISTICS
This is a single position class responsible for overseeing the day-to-day operations of the City's facilities maintenance program. Incumbent possesses the ability to perform duties in a highly independent manner and is required to use considerable judgment in developing approaches and techniques. Work requires creativity and resourcefulness to accomplish goals and objectives. Incumbent is expected to work with considerable independence and supervises supervisory, maintenance, and/or contract staff.

This position is at-will and exempt under FLSA standards. Essential job functions may include, but are not limited to, the following: (Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job).

Assume management responsibility for maintenance services and activities of the Facilities Maintenance Division including all City-owned/City-operated and County-owned/City-operated buildings and facilities; manage and administer maintenance contracts for custodial maintenance, HVAC, plumbing, electrical, and other trades.
Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommend and administer policies and procedures.
Plan, direct, coordinate, and review the work plan for maintenance activities; assign work activities, projects and programs; review, inspect, and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.
Participate in the selection of assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
Participate in the development and administration of the division’s annual budget; submit budget recommendations and monitor expenditures.
Prepare City Council, committee and/or commission agenda items; participate as a technical advisor, staff representative or meeting facilitator at City Council, committee, civic group, interagency meetings; respond to public inquiries.
Coordinate section activities, programs, and services with other City departments and work units.
Answer questions and provide information to the public; receive and investigate complaints and recommend corrective action, as necessary to resolve complaints.
Respond to emergencies as required (after hours if needed); coordinate activities with other responders to provide effective response; direct the work of assigned staff and the utilization of resources to affect repair and ensure the safety of others.
Monitor technological and regulatory changes that affect City maintenance activities; recommend changes to procedures and implement such changes after approval.
Prepare specifications for maintenance contracts; participate in contract negotiations.
Maintain and repair audio/visual equipment as necessary.
Provide responsible staff assistance to the Assistant City Manager; conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to facilities maintenance programs, policies, and procedures as appropriate.
Perform other related duties as assigned.

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operational characteristics, services, and activities of a facilities maintenance program.
Organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures and operational needs.
Principles and practices of municipal government and public administration.
Methods and techniques for writing and presentations, contract management, business correspondence and information distribution.
Research and reporting methods, techniques, and procedures.
Principles, practices and equipment used in commercial facilities maintenance, HVAC mechanical equipment maintenance, plumbing and electrical components, security and access control, and fire and life safety systems.
Computerized Maintenance Management Systems (CMMS).
Principles of budget administration and grant management.
Contract preparation and management.
Playground and park maintenance management.
General principles of risk management.
Principles of personnel management including supervision, training and performance evaluation.
Office procedures, methods, and equipment including computers and applicable software applications.
Pertinent federal, state, and local laws, codes and regulations, including the Uniform Building Code, Uniform Fire Code, Title 24 Building Efficiency Standards, and Americans with Disabilities Act Accessibility guidelines for Buildings and Facilities.
Safe use and operation of maintenance and repair equipment such as electric and gas-powered equipment and hand tools.
Safety procedures and practices for maintenance and repair activities.
Safe use of power equipment and body mechanics related to lifting and moving heavy or awkward objects.
Properties of safe handling techniques of oils, paints and a variety of other materials used in the maintenance and repair activities.
Safe work and driving principles and practices.

Ability to:

Organize, direct, and implement a comprehensive preventive maintenance program.
Prepare and maintain division budget.
Negotiate with consultants and contractors.
Interpret, apply and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
Write clear, logical and concise reports and correspondence on a variety of financial, budget and administrative issues.
Read and interpret plans, specifications and diagrams.
Organize work, set priorities, and meet multiple deadlines.
Resolve complicated situations requiring diplomacy and tact.
Select, supervise, train, and evaluate staff.
Understand and carry out oral and written instructions.
Exercise sound independent judgment within established procedures and guidelines.
Operate office equipment including computers and applicable software applications
Safely lift, carry, and maneuver items, materials, and/or equipment up to 60 lbs. in weight.
Safely operate a variety of hand and power tools and light motorized equipment.
Learn functions of technology including audio/visual equipment.
Maintain a safe work environment and follow safety and policy procedures.
Safely operate a motor vehicle.
Work nights, weekends and holidays if necessary to complete tasks on time, and to attend meetings and functions. Organize, direct and implement a comprehensive preventive maintenance program.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

A Bachelor’s degree from an accredited college or university with major course work in architecture, engineering, public or business administration, construction management, or closely related field and five years of increasingly responsible experience in public works and/or commercial facilities maintenance or related work, including two years of administrative and supervisory experience, preferably in a municipal environment.
Additional years of applicable experience may be considered in lieu of college degree.

License or Certificates:

Possession of, or ability to obtain, a valid California driver’s license.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Physical Requirements:
Position requires the ability to perform light to moderate lifting and carrying; frequent sitting, walking and standing. Hand use and finger dexterity needed to use computer keyboard and operate standard office equipment; occasional pushing, pulling, grasping, reaching and use of hand and foot controls for driving. The position requires acute vision and hearing, in addition to a normal sense of smell, in order to detect the possible presence of waste or hazardous materials. Good hearing is also required when communicating on the telephone or in person.

Work Environment:
Primarily field environment, travel from site to site; may be exposed to occasional disagreeable elements such as noise, dust, fumes, vibration, potentially hazardous materials, uneven surfaces, vehicle & moving equipment traffic. Employees’ work in office environment may include moderate noise levels, controlled temperature conditions, noise, dust, and potentially hazardous materials.

Note: All employees of the City of Dana Point are designated by both State law and City ordinance to be “Disaster Service Workers.” In the event of a declared emergency or an undeclared emergency or natural disaster that threatens the life, health and/or safety of the public, employees may be assigned to assist rescue and relief workers. Such assignments may be in locations, during hours and performing work significantly different from the employees’ normal work assignments and may continue through the recovery phase of the emergency.

City of Dana Point

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Facilities Operations Manager