POSITION SUMMARY

The Senior Human Resources People Experience Partner (HRPEP) (aka, Senior Human Resources Business Partner) is responsible for supporting assigned departments with the full scope of Human Resources functions, including strategic partnership. Additionally, the HRPEP will be assigned to lead specialized projects that will impact City-wide people programs.

REPORTING RELATIONSHIPS

Reports to: Human Resources Operations Manager
Direct Reports: None

DUTIES AND RESPONSBILTIES

Projects

Manages a variety of HR projects and initiatives to support the organization mission, vision and values.
Guides organizational transformation initiatives in the areas of talent management, organizational change, diversity and inclusion, process improvement engagement, performance management, organizational hierarchy, internship programs, and capability development.
Develops programs and priorities to meet current and anticipated future organizational and talent needs
Communication/Change Management
- Creates and implements communications strategies and content management for training and web resources to support HR initiatives on various platforms.

Training

Collaborates on HR & Culture-related educational programs and services, including creating and delivering customized training and programs across the company, partnering with internal/external stakeholders and external vendors/consultants (as appropriate).
Drives the creation and implementation of toolkits, frameworks, and resources that empower leaders and HR to effectively manage talent and performance; and plans for succession.

Data

Conducts ongoing research on best standards of practice and recommend strategies for continuous improvement of HR initiatives.
Analyzes organizational data to identify trends, areas for improvement, and best practices, and develops actionable recommendations for HR and business leaders.

People Culture

Provides people and culture guidance and coaching to the organization and does what's needed to ensure excellent service and results.

Department Support

Provides daily support to assigned City departments including employee relations, leaves of absence, worker’s compensation claims, policies and procedures and general HR inquiries.

Additional Duties as assigned

Generative conflict solutions between employees and management.
Investigates workplace issues and provides recommendations.
Collects exit interview data from departing employees, ensuring confidentiality and accuracy. Analyzes the exit interview data to identify trends and patterns related to employee experience and provides a summary report.
Job description review and recommendations.
Participates on various committees and task forces.
Performs system testing, develops ad hoc and legally mandated reports.
Performs other duties as assigned.

PREPARTATION AND TRAINING

Minimum Qualifications

Education

A Bachelor’s degree in Human Resources Administration, Organizational Development, Education, Business Administration, or a related field.

A combination of education and experience may be considered in lieu of a Bachelor’s degree.

Work Experience

5+ years of experience in HR roles, with a focus on HRBP, organizational effectiveness, talent management, change management, employee experience, or a related field.
Proven track record of leading and implementing organizational and human resources initiatives at scale.
Experience supporting complex change initiatives- i.e., designing tools, assessing organizational impacts, implementing targeted strategies, and measuring outcomes.
Proficiency in HR technology and tools, including experience with employee engagement platforms and data analytics.
Designing and implementing effective organizational development programs.
Deep understanding of HR best standards, employment laws, and employee life cycle management.

Certifications and Licensure

None required. See below for preferred qualifications.

Preferred Qualifications

Master’s degree in Business Administration (MBA); Human Resources Management (MHRM); Human Resource Development (HRD), or related field
Certifications in:
- Organizational Development (ODCC/CP)
- Change (CCMP, CMS, CPCM, Prosci)
- Coaching (ICF, ICCP, EMCC)
- HR (PHR, SHRM-CP)
Experience supporting complex change initiatives- i.e., designing tools, assessing organizational impacts, implementing targeted strategies, and measuring outcomes

COMPETENCIES (Knowledge, Skills, and Abilities

Communication

Excellent verbal and written communication skills with ability to influence at all levels, including facilitating inclusive meetings of all sizes
Strong interpersonal skills, able to motivate, engage, and inspire others.

Change/Project Management

Experience supporting complex change initiatives- i.e., designing tools, assessing organizational impacts, implementing targeted strategies, and measuring outcomes
Proficient in change management principles and practices to facilitate organizational change initiatives successfully. This includes understanding the change process, identifying resistance, and implementing strategies to overcome resistance.
Apply overall project management skills to manage initiatives, including scoping, planning, and executing work and achieving benefits realization
Advanced applied knowledge of Performance, Talent, Succession and Engagement strategies, techniques, and systems
Strong knowledge of Adult Learning Theory and experience with instructional design
Participate in the development of reactive and proactive training, initiatives, policies and projects across the company
Support continuous improvement in reviewing existing policies, practices, and processes and recommend changes with a mindset for enhancing the employee experience and while ensuring compliance with federal, state and local employment laws
Organized, detail oriented and able to manage multiple priorities in a fast-paced environment.

Confidentiality

Skilled in managing sensitive situations with professionalism, discretion, confidentiality, and empathy
Must be able to maintain confidentiality of protected and sensitive data and ensure compliance with applicable local, state and federal laws.
Critical Thinking/Problem Solving
Exceptional critical thinking and problem-solving skills
Ability to use independent judgment, critical thinking, and creativity in solving complex problems
Excellent investigation skills

Analytical

Ability to think analytically, to process and connect seemingly unrelated information, to analyze, synthesize, and evaluate information, and draw conclusions and recommendations with a neutral perspective while reporting on the data.

Culture

Experience in assessing and improving organizational health, designing development programs, and implementing strategies to enhance overall organizational effectiveness.
Able to work effectively with individuals and groups from diverse backgrounds, including different cultures, backgrounds, races, genders, and experiences to ensure that generative actions are inclusive and respectful.
Best standards for Diversity, Equity, Inclusion, and Accessibility

Integrity/Ethics

Ability to remain respectful and empathetic when confronted with difficult and uncomfortable situations.
Principles and practices of federal, state, and local employment laws, including Title VII, ADA, FLSA, EEOC, COBRA, FRCA
Human Resources principles, practices, laws, and regulations related to employment
Keep abreast of local, state, and federal employment and compliance laws

Adaptability

Independent worker and must be able to regularly exercise discretion and navigate ambiguous situations.
Willingness to adapt, be flexible, and pivot based on the needs of the business and leadership directives
Self-motivated, flexible, creative, and motivated by working in a rapidly changing environment

Relationship Management

Ability to work in a team-oriented environment while accomplishing high-volume individual tasks

WORKING CONDITIONS

Work is performed in a standard office environment, requiring sitting for extended periods of time, and occasional light lifting (up to 25 lbs.). Job requires visual and physical capabilities to perform work on computers and associated equipment for prolonged periods of time (5-7 hours daily). This position qualifies for hybrid work up to three days per week, or as consistent with current City policy.

SALARY RANGE

$85,508 – $128,263, depending on qualifications

APPLICATION DEADLINE

Open Until Filled

City of Englewood

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Senior Human Resources Business Partner