Reports to Superintendent, Plant Manager/Assistant Superintendent or O&M Manager in the Field Operations Division.

Serves as leader of zone team. Possess considerable knowledge of utility maintenance, construction and installation of water and sewer mains. Possess great customer service skills. Conduct daily business activities according to the City of Shreveport Policies and Code of Ethics. Monitors work sites to ensure safety standards are met. Maintains job safety standards (personal protection equipment, confined space, shoring trenches, electrical safety, and monthly safety training); possess knowledge of power equipment, dozers, backhoes, trackhoes, etc. Responsible for water/sewer system investigations, checking barricades, inspecting cutholes, operating heavy equipment, locating utilities, valving down, assisting with repairs to water/sewer mains, troubleshooting field repair problems. Conduct follow-up site visits for Request Tracker and walkthroughs. Oversee/inspect contractor projects, property damage investigations, and hit water/sewer line investigations. Perform quality control checks. Demonstrate desire and ability to work in a team environment. Mandatory weekly on call rotation/monitoring of crews out on emergency repairs. Subject to 24 hour emergency call.

Plans, proposes, develops budget estimates, and implements approved work. In charge of training, and safety programs for all team members. Assist in controlling the expenditure of allocated funds. Evaluates zone team members on three, six month and   annual basis. Recommends new hires, pay raises, and other personnel actions. Develops cost effective planned maintenance work processes. Assist engineering in projects in zone implementation plan. Conducts daily work coordination with customers and business owners. Manage overtime budget and purchase order requests. Promotes teamwork and coordination in completion of tasks. Utilizes computer for spreadsheets, project management, Email, and word processing. Completes work orders and enters in computer daily. Possesses knowledge of personnel rules and regulations. Possesses good decision making skills.

Maintains records on work labor, accident forms and time cards daily. Operates cell phone, portable radio and electronic e-mail for communications. Requisition new parts and supplies for zone trucks. Coordinates subcontractors work in the zones. Possesses knowledge of reading blueprints, and engineering drawings. Complies with and enforces safety rules and regulations. Responsible for proper use, care, and security of assigned clothing, tools, equipment, safety gear. Participates in continuing education/training and self development activities.

Performs other duties as assigned or requested.
Minimum qualification at time of hire or promotion to this class:
1. High School Graduate or GED.

2. Associates Degree or two year vocational degree from an accredited college in mechanical, electrical, or welding and four years of experience in operations and/or maintenance or six years of experience in managing activities and employees engaged in the installation, maintenance, or operations of water or sewerage facilities, of which include administrative, management and supervisory experience, or equivalent combination of education and experience.

3. Valid State Vehicle Operator's License with class applicable to assigned position.

4. Field Operations Assignment – Hold or be able to obtain valid Class 4 Water Distribution and Wastewater Collection Certificates issued by the State of Louisiana, Dept. of Health and Hospitals within three years.
Normal Promotion Path from this Class:
       O&M Manager

Physical Requirements: Position may require moderate to extensive stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions, along with some combination of climbing and balancing; may be subject to sitting for prolonged periods of time at a keyboard or workstation. Position requires abilities to consistently lift and/or move up to 25 pounds, 50 pounds frequently and 100 pounds occasionally.

Work Environment: Work is performed outdoors and/or indoors with exposure to noise, dirt, grease, dust, pollen, odors, wetness, fumes, animals, insects, chemicals, treated/untreated sewer, treated/untreated water, inclement weather, machinery with moving parts requiring use of protective devices and computer screens.

City of Shreveport

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Zone Manager