Follow your calling, Find your career

Please apply by: 4/1/26

Salary Range: $83,000 - $122,000

This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Working at Mecklenburg County for LUESA, (Land Use and Environmental Service Agency) you will help to provide key services that will contribute to an exceptional quality of life for Mecklenburg County residents. LUESA’s responsibilities range from enforcing building and zoning codes to managing water and air resources for future generations.

Working with LUESA provides an opportunity to partner with some of the most creative minds and inspiring leaders. If you are interested in working for a collaborative team that is driven by success and innovation you have found the right organization. We welcome talented, high-energy, fun team members to partner with our community to enhance our quality of life through environmental stewardship and economic vitality.

More About The Role

This position involves managing and supervising customer service, code plan examiners, supervisors, and front-line staff. It focuses on effectively and efficiently supporting both customers and staff by enforcing all relevant codes and regulations while addressing any general inquiries. The role is responsible for delivering high-quality customer service and ensuring customer expectations regarding building codes and general questions are met or exceeded. Additionally, this position collaborates with senior management and the executive team to develop and implement various initiatives. It facilitates the creation of strategies and performance measures, continually improves processes, manages customer expectations, and serves as an ombudsman for Mecklenburg County Code Enforcement.

Position Summary

Manage and supervise, administrative of code enforcement function of the team to effectively and

efficiently enforce all applicable codes. Works with staff and professional designer community working /

handling more complex consultations, investigations, evaluations and planning, and/or determination of

life safety impacts of work processes. This Manager position is responsible for serving as a leader and is

responsible for project management oversight, delegation, the review of environmental, infrastructure and

implementation of projects/plans according to codes and regulations.

Essential Functions

Manage staff by prioritizing and assigning work; conducting performance evaluations; ensuring

staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy

and safe working environment; and disciplinary recommendations

Solve complex code interpretation issues

Review and make recommendations on state statutes and code changes

Establish policies and procedures

Serve as a liaison, task team member, or chairman of technical and customer service teams

within the Code Enforcement Division

Provide technical guidance and advice regarding applicable code enforcement regulations to

Architects, Professional Engineers, Contractors, the general public, and/or other interested parties

in person, over the phone, or in writing

Administer, monitor, and evaluate specialized programs and/or ordinances related to code

enforcement

Serve as a liaison with employees, citizens, and external organizations; represents the County at

a variety of meetings, public events, training sessions, on committees, and/or other related events

Participate in change efforts that assist organization to transform to new business models and

assist in development, recommend and implement new processes, standards or operational plans

that will have impact on the achievement of functional results

Assist with budget preparation and administration; prepares cost estimates for budget

recommendations; submits justifications for budget items; monitors and controls expenditures

Coordinate with peer Code Enforcement Managers to assure consistency within the department

Ability to manage all HR requirements in relation to staff

Experience

Minimum Qualifications

Minimum of six years of code related experience and/or seven years in the design or construction

industry including one year of supervisory experience or completion of an approved supervisory training

program

Education

Bachelor’s degree in Architecture, Construction Management, Engineering.

Combination of relevant education and relevant experience accepted?: Yes

Licenses and Certifications

Annual Motor Vehicle Record (MVR) check required

Requires a valid North Carolina or South Carolina Driver's License

Requires County Driving Privileges

Ability to obtain at least one Level III Certificate from the North Carolina Qualifications Board

within one year of hire

Course certification in legal aspects of building code enforcement in North Carolina

Preferred Qualifications

Professional Engineer or Architecture

Knowledge, Skills And Abilities

Knowledge of

Management principles

Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes

Advanced code enforcement principles and practices

Public relations principles

Code enforcement operations, services, and activities

Budgeting principles and practices

Skills

Monitoring and evaluating employees

Prioritizing and assigning work

Using computers and related software applications

Reading and interpreting construction documents

Speaking in public

Developing and recommending policies and procedures

Public relations

Interpreting and applying applicable laws, codes, and regulations

Preparing reports

Reading and interpreting blueprints and plans

Preparing and monitoring budgets

Mediating, negotiating, and resolving conflict

Preparing proposed ordinances and code amendments

Abilities

Communication: Clearly conveying information and ideas through a variety of media to individuals

or groups in a manner that engages the audience and helps them understand and retain the

information provided

Customer Focus: Ensuring that the customer perspective is a driving force behind business

decisions and activities; crafting and implementing service practices that meet customers’ and

own organization’s needs

Decision Making: Identifying and understanding issues, problems, and opportunities; comparing

data from different sources to draw conclusions; using effective approaches for choosing a course

of action or developing appropriate solutions; taking action that is consistent with available facts,

constraints, and probable consequences

Delegating Responsibility: Allocating decision-making authority and/or task responsibility to

appropriate others to maximize the organization’s and individuals’ effectiveness

Information Monitoring: Setting up ongoing procedures to collect and review information needed

to manage an organization or ongoing activities within it

Managing Work: Effectively managing one’s time and resources to ensure that work is completed

efficiently

Planning and Organization: Establishing courses of action for self and others to ensure that work

is completed efficiently

Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical

and professional skill or knowledge in position-related areas; keeping up with current

developments and trends in areas of expertise

Computer Skills

Proficient in various computer applications including Microsoft Office Suite

Work Environment

Works in outdoor exposed to weather conditions

Selection

This classification has been identified as having a role in the development of

ADA compliant technologies and for which the incumbent agrees to follow

County policies to the best of their abilities in order to meet these obligations.

No

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable

accommodation, each essential function satisfactorily. Reasonable accommodations may be made to

help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or

working conditions. Other duties may be assigned based on business need and the supervisor’s request.

Mecklenburg County reserves the right to revise the job description at any time. Designated positions

may be required to assist in emergency and/or disaster situations.

Mecklenburg County

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