The Assistant Technician is primarily responsible for assisting with the constant readiness of the electrical, mechanical, and environmental systems which service all Department of Public Safety (DPS) buildings, sites, and facilities, including, but not limited to, the 9-1-1 Communications Center, Backup 9-1-1 facility, and 30 remote 9-1-1 tower sites throughout the County.

Assist with performing mechanical work required for installation and maintenance of equipment, systems, and facilities in accordance with diagrams, sketches, operation manuals, and manufacturer’s specification.
Assist with conducting daily/weekly inspections of all DPS buildings, sites, and facilities, to include: mechanical spaces, public areas, roofs, and building grounds.
Assist with responding to service calls for HVAC, plumbing, lighting, electrical, escorts, general carpentry & painting duties.
Assist with responding to emergency situations to trace, troubleshoot, and repair problems.
Assist with cleaning and maintaining critical Communications Center equipment, consoles, and systems on a daily/weekly basis.
Assist with managing building systems, contractors, and maintenance to ensure uninterrupted service from all facility systems. If necessary and as directed, acts as a liaison with other County departments to effect rapid restoration of services when necessary.
Establishes and maintains effective working relationships with administration, field users, vendors, and the general public. Maintains a professional workplace at all times, promotes a safe workplace at all times, and ensures that the highest degree of customer service skills are utilized without compromise. Develops and maintains teamwork and promotes positive morale.
When qualified and as directed, assumes on-call schedule to include after hours, holiday, and weekend duties.
Works independently with little guidance.
Assist with monitoring overall performance of facility equipment and makes notifications or repairs when appropriate.
Prepares and maintains records and reports as required by local and state laws, and policies and procedures of the Department, when necessary.
Assist with inspecting, monitoring, and reporting the need for preventative maintenance and repairs of Communications Center equipment, systems, premises, supplies and installations within the facility.
Performs other related duties as necessary or assigned.

5+ years’ experience in facilities maintenance or a closely related field.
Knowledge of mechanical, electrical, plumbing, HVAC, and building automation systems (BAS).
Individual should possess excellent oral presentation and writing skills and the ability to deal tactfully and work well with customers, management, and peers.
Ability to read, understand, and comprehend electrical/mechanical schematics, circuitry, and blueprints.
Ability to understand instructions and follow direction, both written and verbal.
Possesses basic computer skills to include competent use of email, internet, and word processing software.
Ability to be on time and reliable.
Strong time management skills.
Valid Pennsylvania driver’s license.

Ability to sit, stand, walk, and operate a keyboard and mouse for moderate periods of time.
Ability to work in all weather conditions.
Occasionally may be required to perform medium level and/or heavy level physical work that would include reaching, walking, pushing, bending, pulling, and lifting.
Ability to use basic hand and power tools.
Ability to use ladders and work from ladders at all heights.
Ability to drive a motor vehicle.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.

EQUAL EMPLOYMENT OPPORTUNITY POLICY: It is the policy of the Montgomery County Department of Public Safety to promote the employment of all individuals in accordance with their fullest abilities regardless of their race, color, religious creed, age, gender, political affiliation/registration, national origin, ancestry, sexual orientation, lifestyle, familial status or non-job-related handicaps or disabilities. All Department employees will be provided equal opportunities in employment, wages, promotions, benefits and all other privileges, terms, and conditions of employment.

NOTE 1: This position requires availability 24 hours a day, seven days a week, 365 days a year. This is an Essential Employee position. Essential employees are obligated to report to work as scheduled or remain at work during emergencies. Following is the Duty Statement for Essential Employees:

“Carries out essential job functions or assigned emergency duties which may involve assignments within the Emergency Operations Center, deployment to a field location to participate in emergency management activities, or other duties as required during periods of emergency. If received, emergency assignments may be performed under adverse conditions and continue for periods ranging from a few hours to several weeks.”

NOTE 2: The incumbent may be subject to a criminal background check.

Montgomery County (PA)

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