Individuals in this position supervise and direct subordinate staff. Tasks include assigning and delegating work projects, scheduling employees to ensure proper staffing levels are maintained, and ensuring that standards of service are maintained in accordance with national standards and the mission and vision of the Summit County 911 Center. Supervisors are responsible for performance management, including: work performance, coaching, mentoring, and implementing corrective action for performance and conduct issues. Supervisors perform the duties of a 911 dispatcher as required. Successful candidates for this position understand basic supervisory and employee management principles; have a strong working knowledge of law enforcement, fire, and EMS procedures and practices; are able to learn complex computer systems and their application to public safety communications; are able to pass a criminal background check, polygraph, and psychological evaluation; and are able to work 40 hours per week, including nights, weekends, and holidays.

EDUCATION, EXPERIENCE, AND FORMAL TRAINING:

Minimum three years of 911 dispatching experience
Minimum two years of relevant supervisory experience
High school graduation or equivalent, college degree preferred

LICENSES OR CERTIFICATES:

Emergency Medical Dispatch (EMD), CPR / AED National Incident Management System (NIMS) Colorado Bureau of Investigation (CBI)
Successful completion of the APCO supervisory course within the first year of employment

APPLICATION DEADLINE DATE: Open Until Filled. To apply, please submit a Summit County Government application, resume, and cover letter online at https://www.governmentjobs.com/careers/summitcos or mail to Summit County Human Resources, PO Box 68, Breckenridge, CO 80424.
For questions regarding the position, please reach out to Trina Dummer at TRDummer@summit911.org

Summit County Government (CO)

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911 Dispatch Supervisor