Follow your calling, Find your career
Please apply by: 1/24/25
Salary Range: $99,601 - $140,000
This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Working at Mecklenburg County for LUESA, (Land Use and Environmental Service Agency) you will help to provide key services that will contribute to an exceptional quality of life for Mecklenburg County residents. LUESA’s responsibilities range from enforcing building and zoning codes to managing water and air resources for future generations. Working with LUESA provides an opportunity to partner with some of the most creative minds and inspiring leaders. If you are interested in working for a collaborative team that is driven by success and innovation you have found the right organization. We welcome talented, high-energy, fun team members to partner with our community to enhance our quality of life through environmental stewardship and economic vitality.
Position Summary
Directs and coordinates operations of all administrative and support functions including participating in
formulation of policies and procedures governing fiscal and budgetary operations and controls, personnel
administration, and other managerial functions. This position, performing highly responsible complex
administrative work, is responsible for managing daily activities of assigned department for business
execution and identifies opportunities for improvement or efficiencies.
Essential Functions
Develop and implement strategies meant to assist the business in meeting its critical goals and
objectives in the most efficient manner possible
Approve and allocate resources based on business priorities
Evaluate and recommend changes to policies or procedures
Manage customer relations, performance measurement, strategic planning, and budget/financial
activities
Develop and supervise staff
Coordinate internal and external communications in partnership with the Public Information Office
Coordinate with the Human Resources designee for department needs
Oversee procurement and contracting procedures and processes
Perform needs assessments and analyzing the effectiveness of service delivery
Lead special projects as assigned by the department director
Review, interpret, and make recommendations on policies
Serve as a liaison, both internally and externally
Experience
Minimum Qualifications
Minimum of eight years of progressively responsible experience related to the area of assignment;
including one year of supervisory experience or completion of an approved supervisory training program.
Education
Bachelor's degree in a Public Administration, Business Administration, or a related field.
Combination of relevant education and relevant experience accepted?: Yes
Preferred Qualifications
Master’s degree in Public Administration, Business Administration, or related field.
Knowledge, Skills And Abilities
Knowledge of
Administrative and clerical procedures and systems such as word processing, managing files and
records, designing forms, and other office procedures and terminology
Principles and processes for providing customer services. This includes customer needs
assessment, meeting quality standards for services, and evaluation of customer satisfaction
Business and management principles involved in strategic planning, budgeting, resource
allocation, human resources modeling, leadership technique, production methods, and
coordination of people and resources
Skills
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions,
conclusions or approaches to problems
Identifying complex problems and reviewing related information to develop and evaluate options
and implement solutions
Abilities
Communication: Clearly conveying information and ideas through a variety of media to individuals
or groups in a manner that engages the audience and helps them understand and retain the
information received
Formal Presentation: Presenting ideas effectively to individuals or groups when given time to
prepare; delivering presentations suited to the characteristics and needs of the audience
Decision Making: Identifying and understanding issues, problems, and opportunities; comparing
data from different sources to draw conclusions; using effective approaches for choosing a course
of action or developing appropriate solutions; taking action that is consistent with available facts,
constraints and probable consequences
Building Partnerships: Identifying opportunities and taking action to build strategic relationships
between one’s area and other areas, teams, departments, units or organizations to help achieve
business goals
Computer Skills
Advanced proficiency in various computer programs including Microsoft Office Suite, specifically
Excel
Work Environment
Works in an office setting with moderate noise
Selection
This classification has been identified as having a role in the development of
ADA compliant technologies and for which the incumbent agrees to follow
County policies to the best of their abilities in order to meet these obligations.
No
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable
accommodation, each essential function satisfactorily. Reasonable accommodations may be made to
help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or
working conditions. Other duties may be assigned based on business need and the supervisor’s request.
Mecklenburg County reserves the right to revise the job description at any time. Designated positions
may be required to assist in emergency and/or disaster situations.
