The salary for this position is: $11,230 - $14,973 monthly.
Thurston Countyis seeking a highly qualified and motivated leader to join our growing team of innovative and dynamic executives as the new Central Services Director. We are looking for an experienced leader with high organizational and communication skills, and a focus on holistic customer service. This is an exciting opportunity for a leader looking to create a strong team and systems that will benefit the service providers of our community. An entrepreneurial mindset that keeps the end goal front and center for staff is key. Previous government experience not necessary.
Essential functions may include, but are not limited to, the following:
- Plan, organize and direct through subordinate staff the activities of the Central Services Department, its programs, activities, and services; review and approve personnel actions; evaluate subordinate staff.
- Provide strategic direction for the Central Services Department, its programs, activities, and services.
- Direct planning, justification, administration, and preparation of the Department budget.
- Ensure compliance of departmental programs with federal, state, and local laws, codes, and regulations.
- Provide leadership, direction and guidance for the development and implementation of departmental plans, strategies, and programs related to workforce development.
- Evaluate the delivery of ongoing programs and services; identify operational problems and formulate appropriate solutions and program enhancements.
- Act as liaison with other Offices and Departments to ensure a full and complete customer service experience built on full information, appropriately set expectations, and outcome based, efficient delivery of service and task.
- Represent the service delivery area at various professional, governmental, and public meetings.
This position is a direct report to the County Manager, with supervision by an Assistant County Manager.
To view the full job classification, click here: Central Services Director.
Essential Personnel:
This position is an essential worker and may be required to work during non-business hours or closures to meet operational requirements and needs.
WORKING CONDITIONS:
- Work Environment – Office setting in Olympia, Washington; may work periodically from more than one County office location.
- Schedule – Monday – Friday, 8:00 a.m. – 5:00 p.m. Workload demands may require work outside the assigned work hours.
- Travel Requirements – Occasional travel may be required to attend meetings or trainings.
- Customer Interactions – Daily interactions via phone, in-person, and video with Thurston County staff, other key stakeholders, and the public.
WHO WE ARE:
The Central Services budget is approximately $70 Million with allocated staff of 59 employees. The department is currently comprised of the following divisions:
- Fleet Services
- Facilities Management
- Capital Projects
- Administrative Services
- Fiscal Services
- Procurement and Contracts Management
Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values. Thurston County Racial Equity and Inclusion Webpage
WHAT WE OFFER OUR EMPLOYEES:
- Work-Life Balance: We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
- Plan For Your Future: As a member of our team, you will enjoy great employee benefits, including a retirement plan, pre-tax savings accounts, as well as comprehensive health care and dental/vision care for you and your family. Please visit Thurston County Employee Benefit Plansfor more information.
- Paid Leave: Full-time regular employees earn paid vacation in addition to paid holidays.
- Robust Training Program: Employees are encouraged to attend County paid training to help them further their career, learn new skill sets, and stay on top of emerging trends in our industry. We also encourage our staff to participate in professional organizations and attend conferences.
- Flexible Work Schedules: Some of the options that employees may take advantage of include alternative or compressed schedules and/or remote working.
- Deferred Compensation: The County offers 3 voluntary deferred compensation plans for employees who would like to set aside additional deferred tax dollars into a retirement savings plan.
- Flexible Spending Account (FSA): Employees can take advantage of Section 125 flexible spending accounts for out-of-pocket health care and daycare expenses with pre-tax dollars.
- Public Service Loan Forgiveness: This is a federal program which allows full-time public service employees who have made qualifying payments for certain loans, to get their student loans repaid. Public Service Loan Forgiveness Program
Why you’ll love it here: Thurston County is located between Seattle and Portland in Western Washington’s South Puget Sound Region. Perched in between the mountains and the ocean, the area boasts the perfect blend of year-round outdoor activities including boating, hiking, skiing, and more. The region is also home to the state capitol city of Olympia, known for its many restaurants, microbreweries, coffee shops, farmer’s markets, kids’ activities, history, and art events. Discover more about life in Thurston County at Experienceolympia.com.
Message to potential applicants: We understand that some potential applicants are less likely to apply for jobs unless they believe they meet every one of the functions or skills listed in a job description. We are most interested in finding the best candidate for the job, and we understand that may be someone who will learn some of these skills on the job. If you are interested in this position, and meet the minimum qualifications, we encourage you to go ahead and apply! Feel free to think about how you will bring your own set of skills to the role and tell us about the potential that you hold.
QUALIFICATIONS:
- Bachelor’s degree with major course work in business administration, public administration, engineering, computer science, or a related field.
- Six (6) years of administrative and/or managerial work at the senior management level, associated with internal services including, but not limited to, and capital facilities management.
- Three (3) years of significant supervisory responsibilities.
- Any equivalent combination of experience and education that demonstrates the ability to perform the essential functions may be considered.
- Ability to utilize a personal computer and related software.
- Current Washington State Driver’s License or have requested and obtained an appropriate accommodation.
DESIRED SKILLS:
- Ability to communicate complex ideas or project issues in a clear, comprehensive, effective and professional manner, both verbally and in writing.
- Knowledge of capital facilities planning, project management, and/or continual process improvement.
- Ability to lead a project from inception through all phases to completion.
- Ability to perform research on complex issues and to provide reliable advice and implementation on potentially difficult management issues.
- Ability to effectively plan, organize and supervise the work of assigned staff.
- Excellent interpersonal communication skills with the ability to establish and maintain effective working relationships with peers, subordinates, employees of outside agencies, and with the public.
OTHER RELATED RECRUITMENT INFORMATION:
Questions about this recruitment? Please contact: Jennifer Walker, Assistant County Manager, 360-709-3050.
This position is:
- At-Will
- Eligible for benefits
- Not represented by a union
- Not eligible for overtime under the Fair Labor Standards Act (FLSA)
Items requested for consideration:
- Application
- Resume
- Letter of Interest
Please note: Information in this announcement is subject to change without notice at any time during the length of the job advertisement.
THURSTON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Thurston County is committed to provide equal opportunity to all persons seeking or having access to its employment, services and activities, which is free from restriction based on race, sex, marital status, color, creed or religion, national origin, age, sexual orientation, including gender expression or identity, pregnancy, status as an honorably discharged veteran or military status, genetic information, or the presence of any sensory, mental or physical disability, unless based upon bona fide occupational qualifications. Applicants with disabilities who need accommodation with the application or selection process should contact Thurston County’s Human Resources, at (360) 786-5498. Those who are deaf, deaf-blind, hard of hearing or speech impaired may use the statewide relay system to reach Thurston County offices and departments to conduct their business telephonically. Relay users can simply dial 7-1-1 (or 1-800-833-6388) to connect with Washington Relay.
