Benefits Counseling & Referral Specialist I

North Central Texas Council of Governments • Full-time • Arlington, Texas • from $47.62k / year • 1d ago

Job Description

The Area Agency on Aging Department of the North Central Texas Council of Governments is seeking a Benefits Counselor/Referral Specialist to provide information, referral, and assistance to callers who are seeking long-term services and support through its Aging and Disability Resource Center (ADRC).

Responsibilities may include, but are not limited to the following:

Assessing callers needs and appropriate response modes
Evaluating appropriate resources and indicating organizations capable of meeting those needs
Providing enough information about each organization to help callers make informed choices
Locating alternative resources when services are unavailable and when necessary, linking the person to needed services
Following up on referrals to ensure the service was provided
Collaborate with coworkers, and serve as a resource for other agencies and organizations
Helping people understand public benefits (e.g., Medicare and Medicaid)
Counseling people who are in hospitals, rehabilitation facilities, and nursing facilities about options for community-based services
Providing information on affordable housing programs and properties
Conducting outreach to social service professionals and the general public

Required Experience:

The position requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's Degree and 1-3 years related work experience. Knowledge of public benefit programs, including Medicare, Medicaid, and Veterans Administration, is preferred.

FLSA: Non-Exempt

Salary:

$47,618 per year ($22.98 per hour)

The agency offers generous benefits, a friendly atmosphere with open communications for cooperative decision making, and challenging opportunities. The environment encourages both individual and team growth, responsibility and innovation.

Equal Employment Opportunity Employer:

NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws. Auxiliary aids and services are available upon request to individuals with disabilities.

Background Check & Drug Testing:

All selected candidates must undergo a pre-employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre-employment background check and drug screening.

E-Verify:

The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.

Job postings are kept open for a minimum of 10 calendar days and may close anytime thereafter at the discretion of the hiring manager.

Related Jobs

City of Duncanville Assistant City Manager

City of Duncanville • Full-time • Duncanville, Texas, United States • $120k - $165k / year • 1w ago

Administrative & General Services Managers

1w ago

Apply

Interns – Contract Services and Risk Management

North Central Texas Council of Governments • Internship • Arlington, texas • $17 / year • 1d ago

Risk Management Intern asset management contract coordination research

1d ago

Apply

Code Compliance Officer

City of Mansfield, Texas Municipal Government • Full-time • Mansfield, Texas, United States • $48.56k - $57.80k / year • 3d ago

Code Enforcement Building Inspection Regulatory Compliance

3d ago

Apply

Tradesperson - Streets

City of Mansfield, Texas Municipal Government • Full-time • Mansfield, Texas, United States • $20.16 - $24 / hour • 3d ago

Public Works and Engineering Maintenance heavy equipment operation CDL Streets tradesperson

3d ago

Apply

Utility Field Operations Supervisor

City of Mansfield, Texas Municipal Government • Full-time • Mansfield, Texas, United States • $75.33k - $89.66k / year • 3d ago

Public Works and Engineering Municipal Management Supervisor Utility Operations Utility Maintenance Municipality Water

3d ago

Apply

Utility Supervisor

City of Cedar Hill • Full-time • Cedar Hill, Texas, United States • $53.65k - $83.65k / year • 3d ago

Public Works and Engineering Water Wastewater Utility Maintenance

3d ago

Apply

Juvenile Case Manager

City of Cedar Hill • Full-time • Cedar Hill, Texas, United States • $20.93 - $26.30 / hour • 3d ago

Courts court juvenile case probation

3d ago

Apply

GIS Manager

City of Cedar Hill • Full-time • Cedar Hill, Texas, United States • $71.62k - $100.89k / year • 3d ago

Development, Planning, & Zoning Services GIS GIS Infrastructure GIS Maintenance

3d ago

Apply

Assistant Director of Public Works

City of Cedar Hill • Full-time • Cedar Hill, TX • $135k - $165k / year • 3d ago

Public Works and Engineering Fleet Management Water and Wastewater Director Public Works Streets Assistant Director

3d ago

Apply

Intern-Production (Part Time)

City of Irving • Part-time • Irving, Texas, United States • 3d ago

Other Communications

3d ago

Apply