Performs intermediate administrative support work at the circulation desk, preparing materials for circulation, aiding library patrons, maintaining records and files, and related work as apparent or assigned. Work is performed under the moderate supervision of the Library Branch Manager II & III.
- Assists patrons with circulation services including recommendations for authors and books, answering reference questions, assisting customers with using computers, copiers, scanners, fax machines, card catalogues, and eBook databases, and issuing new library cards.
- Maintains the library for neatness, order, and cleanliness.
- Processes on-site book check-out and returns.
- Corresponds with outside library staff using the international library loan database to locate, fulfill, process, and maintain library materials that the local library system does not own, and to lend, process, and maintain local library materials being requested by outside libraries.
- Schedules public display case and maintains community information area.
- Maintains and updates the magazine and newspaper collection; creates library book displays monthly to increase circulation.
- Contacts patrons with overdue library materials; prepares overdue notices and files; calculates overdue fees and ensures fees are paid in full.
- Performs other assigned duties.
- General knowledge of basic library procedures, methods, and techniques.
- General knowledge of the library circulation functions.
- General knowledge of office procedures and records maintenance techniques.
- General knowledge of and interest in books including reader interest levels.
- Skill in the use of library equipment, materials, and resources.
- Ability to operate standard office and computer equipment and perform basic word processing and data entry.
- Ability to deal tactfully and courteously with the public.
- Ability to establish and maintain effective working relationships with library patrons and associates.
- High school diploma or equivalent.
- One to three (1-3) years of experience in a related field or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
- Valid driver’s license.
