NOTE: This position is grant-funded, and continuation of employment is dependent upon grant continuation. This position works 37.5 hours per week. The position allocated to this classification is responsible for overseeing program implementation analysis, development, and operations of carceral and criminal legal diversion programing for the Community Services Department (CSD), including the 5177 Prosecutorial Diversion Program in Spokane County. This position maintains and continuously works to improves the quality of operations; community collaborations and relations, adherence to program goals and contractual expectations; along with behavioral healthcare coordination. Work is performed with considerable independence and is evaluated through regular meetings, reports, and the attainment of program goals. The Diversion Behavioral Health Coordinator works under the direction and supervision of the Integrated Behavioral Healthcare Quality Supervisor and the Integrated Behavioral Health Manager and other department leadership, and in alignment with the overall mission and vision of the CSD.
TOTAL COMPENSATION: $76,283 - $106,769 annually.Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.- Manages and oversees carceral and criminal legal diversion programing for the CSD including the 5177 Prosecutorial Diversion Program in accordance with the DSHS Office of Forensic Mental Health (OFMH) contract, ensuring program compliance in accordance with statutory and contract guidelines.
- Manages and oversees program statistics, data management, record retention and maintenance.
- Develops and manages the production of program deliverables and statewide reports to ensure contract compliance and meet the needs of WA Research and Data Analysis Division.
- Under the supervision of the Integrated Behavioral Healthcare Quality Supervisor, assists and participates in coordination and collaboration with 5177 Prosecutorial Diversion Program stake holders and partners in the criminal justice system including the Spokane County Prosecutors Office, the Spokane County Public Defender’s Office, Spokane County Detention Services, Spokane City Prosecutors Office, Spokane City Public Defenders Office, and various other partners.
- Initiates, implements, and directs carceral and criminal legal diversion activities to ensure program support, development, and coordination of a continuum of comprehensive services to meet the needs of Individuals experiencing severe behavioral health issues and at risk of involvement with law enforcement or the criminal legal system.
- Makes presentations before professional organizations, or public groups to provide information on Diversion services, including the 5177 Prosecutorial Diversion Program under the direction of the Integrated Behavioral Healthcare Quality Supervisor.
- Attends staff meetings, trainings, and seminars as required.
- Assists in the development, planning, implementation, and administers and monitors the day-to-day operations of the 5177 Diversion program.
- Makes cross-system referrals and coordinates necessary behavioral and physical healthcare and community resources with community partners and providers.
- Maintains a current database of current and past 5177 Diversion Program Participants.
- Maintains all necessary documentation and forms including, but not limited to: referrals, Releases of Information, intake assessment, Individual Service Plan, and necessary court documents.
- Participates in interviewing and training of new program staff.
- Participates in community-wide meetings to provide education about carceral and criminal legal diversion programing for the CSD, including the 5177 Diversion Program while also building collaborative relationships with community stake holders, service providers, and resource providers to ensure a robust network of behavioral health resources is available to 5177 Diversion Participants.
- Coordinates client care with community partners and referral sources.
- Provides regular update reports to the Integrated Behavioral Healthcare Quality Supervisor and identifies any potential issues or barriers to implementing the 5177 Diversion Program
- Coordinates 5177 Diversion projects on an ongoing basis; researches and resolves onsite problems with the support of the Integrated Behavioral Healthcare Quality Supervisor.
- Provides support and assistance to 5177 Diversion team members related to operational aspects of the program.
- Evaluates performance reports and other data to determine trends, productivity and quality measures to identify areas of strength and areas for improvement.
- Provides technical assistance to providers and stakeholders to improve program performance as needed.
- Maintains collaborative and collegial working relations with all provider employees, allied system staff, inpatient staff, diversion resource staff, individuals, and their families.
- Builds and maintains strong system working relations within the behavioral health delivery system and with allied service systems.
- Ensures the 5177 Diversion Program operations and practices are compliant with corresponding laws and contract deliverables from the local, state, national levels.
- Provides direction and guidance to individuals, and allied systems to assure alignment with 5177 Diversion Program mission and goals.
- Develops comprehensive policies and procedures for compliance with state and federal regulations as it relates to the 5177 Diversion Program.
- Participates in 5177 Diversion Program, program monitoring, and/or audits, as required by leadership.
- Understands the role and functions for the 5177 Diversion program staff
- Performs other related duties as required/assigned.
- Master’s degree or further advanced degree in Social Science, Psychology, Counseling, Social Work or other related field from an accredited college or university, and
- Two (2) years related experience, preferably in the field of Mental Health or providing psychological and Mental Health service and/or crisis intervention services under the supervision of a Mental Health Professional.
- Mental Health Counselor and associate, Marriage and Family Therapist and associate, Advanced Social Worker or, Independent Clinical Social Worker and associate, or other advanced medical or clinical license as defined in WAC 246-341-0515 4(a), including any additional certification as a Child Mental Health Specialist and/or a Substance Abuse Disorder Professional is preferred.
Education and experience requirements may also be met by possessing the following:
- Bachelor’s degree in Counseling or other advanced degree in one of the social sciences or affiliated field, and
- Meeting the experience and credentialing requirements, including those for a Department of Health Designated Agency Affiliated Counselor (AAC) Credential under RCW 18.19 in one of the following three categories:
- Registered AAC: Requires five (5) years of related experience, which may include experience gained as a student interns, juvenile rehabilitation counselor, or peer counselor- preferably in the field of Mental Health or providing Behavioral Health service and/or crisis intervention services. or
- Certified AAC: Requires five (5) years of supervised counseling experience and the ability to make provisional assessments and diagnoses, which must be reviewed by a clinical supervisor who is able to independently provide mental health assessments and diagnoses, or
- Licensed AAC: Requires a master’s degree and two (2) years of supervised counseling experience and the ability to independently conduct assessments and make diagnoses.
- Possession of Registered, Certified or Licensed Agency Affiliated Counselor (AAC) Credential pursuant to RCW 18.19 and RCW 71.05.020 and/or ability to gain an AAC License within 6 months of hire.
Other requirements:
- A valid driver's license at time of hire and throughout employment.
- Must not be an excluded provider in State or Federal Office of Inspector General (OIG) and/or System for Award Management (SAM) systems, in any capacity for the Medicare, Medicaid, and all Federal healthcare programs.
- Knowledge of relevant federal, state, and county policies, procedures, and regulations to include HIPAA and 42 CFR, Part 2.
- Knowledge of case management approaches, service referral, and available community substance use disorder and mental health resources.
- Knowledge of common substance use disorder and mental health diagnoses.
- Knowledge of substance use disorder and mental health treatment modalities.
- Knowledge of the relevant system of care for Adams, Ferry, Lincoln, Pend Oreille, Spokane and Stevens Counties.
- Knowledge of contract administration and compliance.
- Knowledge of group facilitation skills towards consensus based and target outcomes.
- Knowledge of public and private behavioral health providers and community resources and programs available to individuals with identified needs.
- Knowledge of collaborative case planning and care coordination.
- Knowledge of person-centered treatment and recovery models.
- Knowledge of techniques for dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, in person and over the telephone.
- Knowledge of programs and eligibility requirements for the Social Security Administration, Washington State Medicaid, regional social services and food stamps, and other relevant programs.
- Knowledge of program planning, development, implementation, monitoring, evaluation principles and techniques and technical assistance.
- Knowledge of community social services organizations and the structure and function of DSHS offices and divisions involving appropriate federal, state, and local laws, regulations, and ordinances.
- Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.
- Skilled in establishing and maintaining effective working relations with all personnel, including, federal and state agencies, local government agencies and associations, and community and development service agencies and committees.
- Skilled in planning and organization with ability to track and meet varying deadlines.
- Skilled in understanding politically sensitive and/or controversial issues.
- Skilled in public speaking.
- Skilled in the use of personal computers, including proficiency with Microsoft Products: Word, Excel, PowerPoint, Visio, SharePoint, Project, and other learning tools.
- Ability to work independently in developing and managing a range of complex projects.
- Ability to develop, implement and administer goals, objectives and procedures for providing effective and efficient services.
- Ability to conduct public meetings and effectively present information, both orally and in writing.
- Ability to deal with the public in a pleasant, courteous and calm manner, often under stressful and/or emergent situations.
- Ability to make decisions and use good judgment to solve complex technical or political problems in consultation with the Integrated Behavioral Healthcare Quality Supervisor.
- Ability to analyze problems, identify solutions and project consequences of proposed actions and implement recommendations in support of goals and objectives.
- Ability to effectively coordinate projects through to completion and according to established deadlines.
- Ability to analyze data and prepare comprehensive plans and grant justifications.
- Ability to interpret and apply applicable Federal, State and local laws, rules, regulations and ordinances.
- Ability to communicate effectively in writing, including the preparation of administrative, technical and statistical reports.
- Ability to analyze, interpret, apply, and explain utilization data.
- Ability to assess cases appropriately and utilize the most appropriate community resources to provide effective client services.
- Ability to prepare clear and concise reports, correspondence, and other written materials.
- Ability to develop written policies and procedures, memoranda of agreement, and participant informational materials.
- Ability to establish and maintain effective working relationships with those contacted in the course of the work. Ability to perform all related duties with accuracy and efficiency.
