GENERAL MANAGER -
Davis Center at the Harlem Meer
Sports Facilities Management, LLC
LOCATION: New York, NY
REPORTS TO: VP OF VENUE MANAGEMENT
DEPARTMENT: OPERATIONS
STATUS: FULL TIME (EXEMPT)
About The Company
Davis Center at the Harlem Meer is a brand new state-of-the-art recreational facility in New York City's iconic Central Park featuring a 1.25 acre outdoor area which houses an elliptical pool (280' x 120') that converts to a .75 acre public green during the spring & fall and features a full-size ice rink in the winter months. A 34,000 sq ft adjacent building houses locker rooms, public restrooms, and a large indoor gathering space to support all outdoor programming. Described by Manhattan Borough President Mark Levine as "one of the most important parks equity projects for the City in decades", the new Davis Center is the capstone project of the Central Park Conservancy's 40-year effort to restore Central Park and will serve as the hub for recreational and community programming in the area. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Davis Center at the Harlem Meer is managed by Sports Facilities Management, LLC (SFM), a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
Position Summary
The General Manager (GM) is responsible for the financial and operating performance of SFM's operation of the Davis Center at Harlem Meer. The GM is responsible for ensuring all operational standards are achieved on a consistent basis. The GM will be responsible for the management of the operations of the facility and will oversee the stakeholder and client relationships. Operational responsibilities include but not limited to: guest services, programming, facility and grounds maintenance, creating and executing special events, and other venue operations. The GM will also work closely with the AGM to manage staff scheduling and training.
Primary Responsibilities Include But Are Not Limited To
- Oversee the daily operations of the multi-purpose outdoor sports facility
- Coordinate and assist in the seasonal setup and teardown
- Analyze operations to evaluate performance of the company and its staff to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
- Confer with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems
- Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
- Direct human resources activities, including the approval of human resource plans and activities, the selection of managers and other seasonal staff
- Implement corrective action plans to solve organizational problems
- Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
- Represent the organization and promote its objectives at official functions
- Serve as liaisons between organizations, shareholders, and outside organizations
- Administer programs for selection of any potential seasonal construction needs, and provision of equipment and supplies
- Build and maintain relationships with key stakeholders, such as sports teams, event organizers, and local businesses
- Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
- Prepare budgets for approval, including those for funding and implementation of programs
- Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
- Any additional duties assigned by the VP of Venue Management
Mimimum Qualifications
- Proven management and leadership experience in ice rink operations and event operations
- Prior experience managing hockey or figure skating facility programming and event execution
- Must have a minimum of 5 years of management experience
- Bachelor's degree in business management, sports management, related field, or equivalent experience is preferred
- Prior responsibility in daily P&L management and budget oversight of $1MM or greater
- Operational knowledge of risk management
- Possess current CPR/First Aid/AED certifications or must be willing to obtain them upon hire
- Must be able to work irregular shifts to include nights, weekends, holidays
Travel Requirements
- Minimal travel as needed to trade shows, SFM leadership conferences
WORKING CONDITIONS AND PHYSICAL DEMANDS
- Must be able to lift 50 pounds waist high
- Work is performed in an outdoor environment, which includes exposure to varying temperatures and noise levels
- Requires operation of ice resurfacing equipment and other machinery
- May be required to sit or stand for extended periods of time in various conditions
Salary: $110000 - $130000 per year
Job Posted by ApplicantPro
