General Description of Work: Greets and assists guests who come into the recreation center. Handles registration for all programs and activities. Assists with building supervision as necessary.
Supervision Received: Receives supervision from Lead CSR and Recreation Supervisor.
Essential Functions
Responsible for providing excellent customer service to guests who come into the recreation
center
Responsible for cash handling to include balancing cash drawers
Performs program registration, membership sales, merchandise sales, rentals, tot room
registrations and park pavilion reservations using the software provided
Handles incoming phone calls to the recreation center
Responsible for knowledge of all program areas within the Parks and Recreation Department
Completes accident and incident reports as necessary and provides emergency care
Enforces building rules and regulations
Assists with patron complaints and problem solving to find a solution
Responsible for working during scheduled special events
Makes regular rounds of the building to ensure proper supervision, safety, cleanliness and customer satisfaction, cleans and makes proper adjustments as needed or assigned
Maintains membership files
Performs special projects assigned by management including, but not limited to mailers, reports, statistics and phone calls
Performs tot room duties as needed
Other duties as assigned
Required
Preferred
Job Industries
