Transylvania County is a community with a rich cultural scene, grounded in tradition and history and with a vision for the future. We are a community that has a wonderful public and private education system that provides our region with a well-trained and viable workforce. Transylvania County has a population of 33,211, featuring over 250 waterfalls with the highest, Whitewater reaching a staggering 411ft. For the outdoor enthusiast there are 1000+ miles of trails, 300+ miles of cycling territory including single tracks and fire roads; fly fishing from the many streams, pristine swimming holes and even mountain climbing at the famous Looking Glass Rock scaling 60ft of granite face rock. Come join and see what our community is all about!
The primary purpose of this position is to provide supervision and oversight of a Children’s Protective Services unit which includes a staff of 4 Social Worker III’s, and 1 CSSA to ensure compliance in all program areas covered by the Children’s Services section. This includes ensuring supervision related to child safety and decreasing risks to the organization related to decision-making. To provide supportive high-quality coaching and supervision as well as ensuring adherence to the law, rule, and policy. To staff cases related to and oversee effective social work practices for approximately 60-70 children in Foster Care each month.
Personnel Supervision 50%
Monitor work of staff through case reviews, progress reports, conferences, and informal discussions to ensure adherence to laws, rules, and policies. Provide training for staff and ensure they receive formal training as required or needed when available. Discuss problems, areas of growth and strengths with staff and provide coaching feedback, or disciplinary actions as appropriate. Provide ongoing performance feedback through regular meetings and an annual performance review on each employee. Manage/monitor leave requests and review of day sheets and timesheets.
Supervision of Program Areas 40%
Ensure programs policies, rules, and regulations are met. Set goals and objectives. Review service delivery needs. Supervisor shall be responsible for assignment of cases to staff to maintain workload balance. Ensure accuracy of work through case reviews. Supervisor is expected to process client specific issues, answer questions, and request outside consultation support as needed.
Personnel 10%
Interview applicants for direct area of supervision and make recommendations on hiring decisions. Provide input as needed on discussions regarding salary adjustments, promotions, job descriptions, personnel protocol and policies, etc. Supervisor is responsible for discussing problems with staff and issuance of written warnings for disciplinary action with consultation from the Program Manager and/or Director.
Knowledge of methods and principles of casework supervision and training. Considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems. Considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources. Considerable knowledge of the laws, regulations, and policies which govern social work programs. Ability to supervise, train, or orient lower-level social workers, students, interns, or other staff. Ability to express ideas clearly and concisely and to plan and execute work effectively.
Master’s degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor’s degree in social work from an appropriately accredited institution and three years of directly related experience; or a master’s degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor’s degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor’s degree from and appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience.
Physical Demands and Work Environment
Note: This position requires access to and use of confidential information. The individual filling this position shall sign a confidentiality statement as an employee of Transylvania County Department of Social Services.
