The Position
The purpose of this classification is to perform advanced administrative and professional work in the management of code investigation and enforcement, with a high level of emphasis given to informing and educating as a means of achieving compliance. The Code Enforcement Department shall be established as a law enforcement unit as defined by the Official Code of Georgia, Annotated
- 35-8-2(7) [O.C.G.A.
- 35-8-2(7)]. The Director of Code Enforcement shall have the power, authority, and responsibility to discharge the duties of a department head of a law enforcement agency as defined by the Official Code of Georgia, Annotated
- 35-8-2(4) [O.C.G.A.
- 35-8-2(4)] and, in addition thereto, shall perform such other duties as the city manager and/or board of city commissioners may from time to time prescribe; plans, organizes, assigns, and supervises a staff engaged in a variety of specialized activities related to urban land development codes, minimum housing codes, nuisance abatement, and the protection of City of Albany and Dougherty County’s quality of life; attempts to work out reasonable solutions to problems in the best interest of all concerned, and assist customers in obtaining resources or information to achieve code compliance; supervises professional employees engaged in violation investigations; enforces national, state, and local laws, ordinances, codes, and regulations; promotes understanding of the applicable codes and the administration of all technical aspects of code enforcement.
Duties
Enforces all City ordinances, particularly building and zoning ordinances, environmental ordinances, business license (occupation tax) ordinances, and the false alarm ordinance.
Fulfills the code enforcement functions for Dougherty County as agreed to by House Bill 489 Service Delivery agreements, and therefore has the authority to perform said duties in the unincorporated area of Dougherty County.
Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. Provides updates to the City Manager and regular presentations to the Mayor and City Commission on the status of blight and code compliance concerns within the City.
Coordinates, assigns, and reviews work; establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
Plans, directs, coordinates, and reviews the work plans for compliance staff; assigns work activities, projects and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
Manages and provides direction in the enforcement of all Code Compliance programs and works closely with the Historic Preservation Commission and Planning &
Development staff. Develops, manages, and implements City Policies and Procedures for Code Enforcement that are consistent with State Law and Local Ordinances.
Directs, manages, plans, coordinates, and executes the enforcement of state & federal laws as well as local codes & ordinances applicable to dilapidated buildings & structures, abandoned vehicles, general care of property & premises, and other use & presentation of the community.
Supervises work functions associated with the enforcement of codes and ordinances governing construction, premises, zoning, and occupancy of buildings and structures to ensure the health and safety of the general public.
Responds to citizen and commission concerns, complaints and problems; investigates business license and applicant/holders; enforces codes and ordinances; completes background checks; conducts field interviews.
Coordinates and/or conducts field inspections regarding minimum housing standards, unlawful dumping, and related building/structure construction and occupancy standards; documents and records inspection results.
Prepares and manages the Department's budget, including forecasting funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures and implement adjustments.
Serves as the City's representative to interpret municipal code violations, determines public nuisances, and issues civil fines when administrative remedies are employed to gain code and permit compliance.
Maintains contact with the City Attorney's Office during assigned case investigations; assists in reviewing researching and analyzing investigative cases; testify in court as needed.
Researches best practices from comparable municipal governments and code enforcement departments to keep the City abreast of changes and innovations in enforcement practices.
Responds to and handles difficult compliance cases regarding municipal code provisions and effectively communicate City regulations to City officials and the public relating to building, zoning land use, planning, and related issues.
Represents department and county by participating in activities of various task forces, associations, and other organizations.
Performs other related duties as assigned.
Additional Functions
Operates a motor vehicle in the performance of duties. Performs other related duties as required.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems.
Minimum Qualifications
Minimum of eight (8) years of professional experience in leadership development, program/project management, land use planning, Code Enforcement operations/activities that include two (2) years of supervisory and management experience; or an Associate's degree with major coursework in public or business administration, geography, City and regional planning, criminal justice, political science, or a related field and six (6) years of experience as described above; or a Bachelor's degree and four (4) years of experience as described above; or an equivalent combination of education, training, and/or experience.
Peace Officer Standards and Training (POST) certification requirements as a law enforcement officer required.
Core Competencies & ADA Compliance
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to build knowledge and skills continuously; shares expertise with others.
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to build knowledge and skills continuously; shares expertise with others.
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
Design - Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.
Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.
Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products, and services.; continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Visionary Leadership - Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.
Recruitment & Staffing - Presents a positive, realistic view of the organization; analyzes and forecasts staffing needs.
Impact & Influence - Pursues and wins support for ideas; displays the ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.
Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
Business Acumen - Understands business implications of decisions; aligns work with strategic goals.
Cost Consciousness - Works within approved budget; develops and implements cost-saving measures.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Strategic Thinking - Develops strategies to achieve organizational goals; understands the organization's strengths & weaknesses; identifies external threats and opportunities; adapts strategy to changing conditions.
Personal Appearance - Dresses appropriately for the position; keeps self well-groomed.
Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.
Consultative Selling - Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Employer Paid: Vacation Pay, Sick Pay, Holiday Pay, Medical Insurance, Dental Insurance, Life Insurance, Defined Benefit Retirement Plan
Optional:Vision Insurance, Short Term Disability Insurance, Long Term Disability Insurance, 457(b) Plan
Whole Life Insurance, Critical illness Insurance, Discounted YMCA Membership
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Applicants considered for this position must be Peace Officer Standards and Training (P.O.S.T.) certified. Do you possess this certification?
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Do you have a Minimum of eight (8) years of professional experience in leadership development, program/project management, land use planning, Code Enforcement operations/activities that include two (2) years of supervisory and management experience; or an Associate's degree with major coursework in public or business administration, geography, City and regional planning, criminal justice, political science, or a related field and six (6) years of experience as described above; or a Bachelor's degree and four (4) years of experience as described above; or an equivalent combination of education, training, and/or experience?
