Description
Under limited supervision, performs supervisory and professional-level work involving the strategic management and direction of all Information Technology programs, standards, infrastructures, architectures and policies. Responsible for implementation, planning, coordinating and operating the framework of the management of Information Technology programs. Responsible for maximizing performance of computer systems, network, telecommunications systems, diagnosing problems, program failure or errors of operation, and designing and implementing solutions. Also responsible for supervision of subordinate personnel, demonstrating continuous efforts to improve operations, decrease turnaround times, streamline work processes, assisting in planning and budgetary concerns, and working independently and cooperatively to provide quality services. Reports to the Director of Information Technology.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
Essential Job Functions
- Assists the Director of Information Technology in the strategic management and direction of all IT programs and policies for the City of Suffolk. Implements, monitors, and enforces compliance with plans, policies, standards, infrastructures and architectures that establish the framework of the management of IT programs.
- Assists the Director of Information Technology in activities which may include management of desktop technologies; preparation of budgets and control of expenditures; operational planning and service delivery; citywide procurement and approval of all IT hardware and software; recruitment, placement and training of personnel; assessing and presenting complex technical issues and decisions.
- Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work both independently and cooperatively to provide quality services.
- Confers with City departments to evaluate computerization needs; develops and recommends processes to fill determined needs; evaluates available computer hardware and software available and applicable to needs, and makes purchase recommendations or develops software, as appropriate.
- Assists in preparing requests for bids or purchase orders for software and hardware, as appropriate; negotiates and prepares purchase and maintenance agreements with hardware and software vendors; prepares software licensing agreements, as appropriate. Develops and implements schedules for installation of computers and peripheral equipment in consultation with affected departments.
- Confers with and advises subordinates on procedures; evaluates personnel performance to ensure quality of work performed; ensures that subordinates receive training appropriate for assigned positions.
- Evaluates personnel performance to ensure quality of work performed and ensures that subordinates receive training appropriate for assigned positions.
- Attends seminars, conferences, workshops, classes, lectures, etc., and professional meetings to enhance and maintain knowledge of trends and developments in the field of computerized data processing; maintains contact with professionals in the information processing field in order to exchange information.
- Evaluates available computer hardware and software applicable to needs, and makes purchase recommendations or supervises the development of software as appropriate. Recommends and provides for training sessions for users as necessary.
- Performs other related duties as required.
Required Qualifications
Bachelor's degree in Business Administration or an Information Technology related field and three to five years of related experience to include recent Information Technology management experience with previous work history in a combination of hardware, network and application development experience; or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Requires a valid driver's license.
Supplemental Information
- Knowledge of the operating characteristics, capabilities, limitations, and service requirements of the electronic computer and its auxiliary equipment employed in the current operations environment.
- Knowledge of the operation of an electronic computer and all peripheral equipment.
- Has considerable knowledge of the various types of input and output media. Has considerable knowledge of computer programming techniques and multi programming techniques as they relate to computer operations.
- Knowledge of the current literature, trends, and developments in the field of large scale electronic computer operations.
- Knowledge of the principles of supervision, organization, and administration.
- Ability to plan, direct, and coordinate the work of subordinates.
- Ability to detect and correct system failures and report programming failures.
- Ability to revise production and testing schedules for the achievement of maximum computer time utilization.
- Ability to exercise independent judgment in directing the work of subordinates and in making technical decisions.
- Ability to follow complex oral and written instructions. Is able to explain computer program functions and operating procedures.
- Ability to establish and maintain effective working relationships as necessitated by work assignments.
- Ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.
- Ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and/or directions to subordinates.
- Ability to read a variety of reports and records, and invoices, purchase orders, budgets, etc. Requires the ability to prepare a variety of memoranda and correspondence, reports, forms, charts, purchase orders, etc., using proper format.
- Ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatical form; and to deal with several abstract and concrete variables.
- Ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of computer languages and terminology.
- Ability to utilize mathematical formulas; to add and subtract totals; to multiply and divide; and to determine percentages and decimals; and apply the theories of algebra.
- Ability to inspect items for proper length, width and shape.
Seasonal Employees- No Benefits
Part-time Employees - Sick Leave (See below)
Full Time Employees are eligible for the following benefits;
Retirement (Virginia Retirement System employer) for employees hired on or after 1/1/14 -
Hybrid Members
Hybrid plan members contribute 4 percent of creditable compensation to the defined benefit plan and 1 percent to the defined contribution plan each month. Members may voluntarily contribute up to an additional 4 percent in 0.5 percent increments to the defined contribution plan each month. Members can increase or decrease their voluntary contributions on a quarterly basis. With the mandatory and voluntary contributions to the defined contribution component of the plan, members can contribute a maximum of 5 percent with a 3.5 percent match from the employer. Members invest in various investment options that best fit their needs.
Vested after 5 years in the defined benefit part of the plan. Vested in phases based on years in the Defined Contribution part of the Plan. The retirement eligibility for a full or reduced retirement pension in the Hybrid Plan is very detailed. Please contact the Virginia Retirement System or the Human Resources Department for details.
Paid Time Off (PTO)
Yearly earnings
120 Hours (1-59 months), 144 Hours (60-119 months), 168 Hours (120- 179 months), 192 Hours (180 and over)
Sick Leave
Part Time employees earn 4 hours per month Sick leave accrues at the end of the month and may be accrued with no ceiling.
Personal Leave
All regular full time employees are granted 24 hours of personal leave each calendar year. Personal leave must be preapproved and is not cumulative.
Health Insurance
Coverage available for you and your eligible dependents using pre-tax payroll deductions if elected.
Supplemental Insurances
Employees may purchase the following supplemental insurance policies: short term and long term disability, cancer, accident, supplemental hospitalization, and group universal life insurance.
Employer Sponsored Short Term and Long Term Disability
Provides disability coverage for employees work and non-work related disabilities. Work related disabilities are covered starting on day one (1). Non work related disabilities are covered starting on day eight (8), after you have been employed for one year.
Flexible Spending Accounts
Employees may participate in the Health Reimbursement, Dependent Care Reimbursement and Premium Reimbursement Accounts. All deductions are made on a pre-tax basis and will reduce your taxable income.
Life Insurance
The city pays the entire premium for life insurance coverage in the amount of 2 times annual salary for natural death and 4 times annual salary for accidental death.
Optional Life Insurance
Employees have the option of electing additional life insurance coverage in the amount of 1, 2, 3 or 4 times their annual salary. Employees may only purchase optional life insurance on spouses and children if they are enrolled in optional life insurance for themselves.
Family and Medical Leave Act (FMLA)
12 weeks of job protected leave for leaves approved in accordance with the Family Medical Leave Act. Employees receive continuation of health insurance, job protection and consideration for a comparable job when available, or an equivalent job, upon return to work.
Funeral Leave
24 hours of paid leave of absence in case of death in immediate family.
Holidays
Suffolk follows the Virginia State holiday calendar as set by the Governor of the Commonwealth of Virginia.
Jury Duty
Time off with pay with difference between jury pay and regular pay or use annual leave and keep check.
457 Deferred Compensation, ROTH IRA, Traditional IRA
Offered through ICMA Retirement Corporation as a way to shelter a portion of your salary from income taxes and save for retirement.
Employee Assistance Program
Offers employees and immediate family members (3) free, confidential counseling sessions related to a broad range of issues such as marital or family conflict, job or personal stress, alcohol or drug abuse, financial or legal worries, etc.
Worker's Compensation
Should an employee have an on the job injury, he/she could be eligible for Workmen's Compensation Benefits, except in cases of willful neglect.
Pay Days
Employees will be paid on the 15th and last working day of each month.
Credit Union
A Suffolk Credit Union is available to employees.
Legal Services
Employees may prepay for access to legal assistance.
Notary Public Services
Services available in the Human Resources Department.
Alternative Work Schedule
For some positions -Offers 4 Alternative Work Schedule options to provide employees with greater control over their personal and professional time, as well as reducing absences.
01
Do you have a valid driver's license?
02
Do you have a Bachelor's Degree in Computer Science, Information Technology or a closely related area?
03
Please indicate your years of experience in an Information Technology management role.
- None
- Less than 1 year
- 1 - 2 years
- 3 - 4 years
- 5 - 6 years
- 7 - 8 years
- 9 or more years
04
Do you have a current Information Technology Infrastructure Library (ITIL) certification?
05
Do you have a current Microsoft Certified Systems Engineer (MCSE) certification?
