Office Specialist 1 (Children, Family and Community Connections)
Job ID: 108120
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular
CLACKAMAS COUNTY CORE VALUES
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.
https://www.clackamas.us/countyadmin/spirit
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, December 10, 2025.
PAY AND BENEFITS
Hourly Pay Range: $23.549548- $29.507168
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
• 12 hours of vacation accrued per month
• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with https://dochub.clackamas.us/documents/drupal/a51ff5d3-d243-49ba-aa11-15324f4c0bf8! This means you have access to vacation time at time of hire.
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year
Other Benefits:
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Employees' Association.
https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS
The Children, Family & Community Connections Division is looking for an Office Specialist 1 to serve as the primary front-desk receptionist and provide essential administrative support that keeps our office running smoothly and our community well-served.
The Office Specialist 1 is the first point of contact for visitors, clients, community partners, and staff. This role manages the front desk, answers incoming calls, responds to questions offering general information about programs and services, and ensures individuals are connected with the right staff or services. This position also supports daily office operations, maintains accurate documentation, organizes supplies, and helps ensure our team has the resources needed to provide high-quality service to the community.
The Children, Family & Community Connections Division is looking for an Office Specialist 1 to serve as the primary front-desk receptionist and provide essential administrative support that keeps our office running smoothly and our community well-served.
The Office Specialist 1 is the first point of contact for visitors, clients, community partners, and staff. This role manages the front desk, answers incoming calls, responds to questions offering general information about programs and services, and ensures individuals are connected with the right staff or services. This position also supports daily office operations, maintains accurate documentation, organizes supplies, and helps ensure our team has the resources needed to provide high-quality service to the community.
We're Looking For Someone who is:
• Warm, approachable, and community-focused
• Highly organized with strong attention to detail
• Comfortable multitasking in a busy environment
• Reliable, resourceful, and able to maintain confidentiality
• A team player who brings positivity and professionalism to the front desk each day
The Office Specialist also helps maintain organized office systems by managing basic documentation, updating staff contact and scheduling information, keeping shared files current, and ensuring supplies and materials are stocked and accessible. By combining strong customer service with reliable administrative support, this role plays an essential part in creating a positive, efficient, and responsive environment for both the public and staff!
Required Minimum Qualifications/ Transferrable Skills:*
• A minimum of one (1) year of related experience that would provide the required knowledge and skills to perform the responsibilities of this position.
• Experience providing customer service or administrative support in an office environment.
• Strong communication skills (in person and over the phone).
• Basic computer proficiency, including MS Office and file organization.
• Ability to stay organized, manage multiple tasks, and work with diverse staff and community members.
Preferred Special Qualifications/ Transferrable Skills:*
• Experience working in a human services or government setting.
• Experience dealing with people experiencing mental health crises.
• Advanced computer proficiency in MS Office, Adobe and other common applications.
• Familiarity with MS Teams, SharePoint or similar communications platforms.
• Experience developing graphics and communications materials, such as fliers.
Pre-Employment Requirements:
• Must pass post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/f4f343bb-579a-4e6f-a936-e790625d51d5
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673
TYPICAL TASKS
Description of Duties
• Greet and assist visitors in person and via telephone, serving as the primary forward-facing contact for the division.
• Provide customer service by answering questions, offering general program information, and directing callers and guests to appropriate staff or resources.
• Support meetings and events by assisting with scheduling, including use of Doodle polls, Outlook calendars, and coordination of logistics.
• Coordinate translation and interpretation services as needed for staff, visitors, and community members.
• Maintain and update team documentation such as staff contact lists, office schedules, resource files, and SharePoint content to ensure information is current, accurate, and easily accessible.
• Assist with processing data, organizing documentation, and filing electronic and physical records.
• Monitor and order office supplies, including general office materials, kitchen items, and first aid supplies.
• Assist with preparing notes, handouts, informational materials, and education packets for staff, meetings, and community needs.
• Oversee office equipment needs, including copier supply replenishment, repair requests, and basic troubleshooting.
• Serve as a liaison with Facilities, Fleet, and Technology Services to support office needs, request services, and coordinate equipment or space-related solutions.
• Maintain organized shared files and contribute to the smooth flow of daily office operations.
WORKING CONDITIONS
Duties may include contact with individuals from varied socioeconomic groups or individuals who are hostile and/or emotionally distressed and in need of Clackamas County services.
WORK SCHEDULE
This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420 000 residents.
http://www.clackamas.us/
http://www.clackamas.us/onboarding/
https://www.mthoodterritory.com/
ABOUT THE DEPARTMENT
The Children, Family and Community Connections (CFCC) Division of the Department of Health, Housing and Human Services (H3S) provides a range of programs and services to improve the wellbeing of Clackamas residents. These include employment services, mediation services, the Early Learning Hub, parenting education, preschool placements, substance abuse prevention and family violence prevention and services.
https://www.clackamas.us/cfcc
Children, Family and Community Connections (CFCC) is a Division of the http://www.clackamas.us/h3s/
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
https://www.clackamas.us/des/jobs.html
https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
E.D. Barnett, Recruiter
mailto:EBarnettHerro@clackamas.us?subject=RECRUITMENT%20QUESTIONS
To apply, visit https://apptrkr.com/6770845
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