Gaston Social Services: Protecting, caring for and empowering children and adults who are temporarily or permanently unable to care for themselves through the administrating of federal, state and county programs focused on improving the well-being of our citizens.An hourly salary range of $15.48 to $17.99 is anticipated for this position.The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform.- Uses computers to type memos, reports, and other correspondence in rough draft or final copy format; enters and retrieves information utilizing a computerized record keeping system, and copies documentation and records as needed. Conducts research, file set ups, and scans documents using appropriate indexing and keys in various state forms.
- Provides routine information to the general public about Social Service functions and procedures; screens and directs incoming calls or walk-in clients to the appropriate location. Researches and routes clients to appropriate programs for services. Utilizes NC Fast, EIS, Compass, MCI and other systems to log clients and scan documents into electronic records.
- Assists applicants for social services with reviewing documents, making copies, looking up case information or other records required for the client in the application process.
- Sorts and distributes mail; prepares information for mailing. Provides agency switchboard coverage during breaks and lunch. Works in file rooms - pulling records, filing records and purging records.
- Must be available to work mandatory emergency shelters & other duties as assigned.
Graduation with a high school diploma or GED equivalency with at least three (3) years of experience involving word processing, computerized data entry, receptionist and records management functions is required.
An equivalent combination of education and experience will be considered.
The applicant selected must undergo and pass a drug screening test prior to employment.