WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT
IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.
The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.
The City of Torrance is recruiting for an Information Technology Specialist to be part of the
Information Technology Team!
The DepartmentThe Information Technology Departmentis responsible for the administration of the City's information and communications systems and infrastructure. Services include the planning, procurement, delivery, maintenance and training which support the business functions of City departments through technology. The Information Technology department's responsibilities include computer hardware systems, data and telecomm infrastructure, data management, information security, radio and wireless communications, software and applications, telephone and voice systems. The Position
The City of Torrance is seeking a driven Information Technology Specialist to join the Communications and Customer Support division of the IT team. Under general supervision, this position provides first level technical support for all City departments. The Information Technology Specialist installs, configures, maintains, and troubleshoots endpoint devices and related equipment, supports users citywide by managing IT services requests and resolving technical issues, maintains the City’s IT asset inventory, supports system updates, application deployments, system reimaging, and mass deployment activities, and performs related work as required.
For more information about the duties of the position, click
here.HOURS: This position requires flexibility as the Information Technology Specialist may be required to work at times other than regularly scheduled hours including evenings and weekends to perform system back-ups and to assist in resolving operational problems.
NOTE: Employees are eligible for premiums up to a maximum of 15% for IT certification. Please click on the following link to access the Memorandum of Understanding to see the eligible certifications for this position (Attachments B-F):
Torrance Professional and Supervisory Association Memorandum of Understanding.
Education and Experience
Any combination of education and experience that would have provided the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:
Graduation from a recognized two-year college with an AA degree in computer science or a related field, and two (2) years of technical experience performing a full range of computer support and networking activities including software and hardware installation, applications support, trouble-shooting, LAN administration, or in conducting training or preparing user documentation involving data processing systems or software currently in use by the City; or an equivalent combination of training and experience.
Licenses and/or Certificates
Must possess and maintain a valid California Class C driver’s license.
Certifications in areas such as Microsoft, CompTIA, or related technologies are highly desired.
Ideal Candidate
Successful candidates will possess the following:
Microsoft 365 Associate or Expert certifications;
Experience with Microsoft Office 365, including SharePoint Online and One Drive;
Experience with Window Server & User Support;
Experience with Microsoft Entra ID, Active Directory, Microsoft Endpoint Management, Teams Administration, or Collaboration Communications Systems;
Strong self-direction, with the ability to learn new technologies and research best practices and solutions;
Excellent oral and written communications skills;
A strong team-focused attitude and the ability to collaborate effectively; and
A service-oriented approach focused on proactively engaging and supporting city staff.
- Special Requirements
Performance of the essential duties of this position includes the following physical demands and/or working conditions:
Requires the ability to perform installation work involving exertion of a moderate amount of physical effort to stoop, crouch and lift in the performance of duties; ability to perform duties in a safe manner; ability to lift objects up to 50 lbs.; sufficient hand/eye coordination to perform repetitive movements such as installing and setting up computer equipment and using office equipment and supplies. Tasks require color and visual perception and discrimination, as well as oral communications ability. May be subject to uncomfortable working conditions such as performing work in confined spaces. Requires the ability to operate a motor vehicle as driving City vehicles to various locations is expected.
Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs. Application submissions will be accepted on a continuous basis until the position is filled. First review of the applications will be those received by Sunday, February 22, 2026. If a sufficient number of qualified applications are received by the first review date, there is a possibility that the recruitment may close at that time.
Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:
Written Test: Weighted 30% (Tentatively scheduled on Thursday, March 5, 2026)
Panel Interview: Weighted 70% (Tentatively scheduled on Wednesday, March 18, 2026)
Department Interviews are tentatively scheduled for the week of April 6, 2026.Visit
www.TorranceCA.Gov to find out information about our community.
Applicants with disabilities who require special testing arrangements
must contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date.
As a condition of employment, candidates must pass a background check.
The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.City of Torrance Inclusion Statement
The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.
The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!
