Description
This job classification description is intended to be generic in nature and not an exhaustive list of all duties and responsibilities. The specific tasks/duties may vary based on position assignment and as determined by the Town of Queen Creek.
Job Classification Summary
Positions assigned to this class are responsible for overseeing and managing recreation staff and activities to include managing, directing, supervising, and coordinating various recreation programs, facilities and special events for the community, planning, directing, and supervising the work of full- and part-time staff, managing the division budget, serving as a member of the department management team and providing highly responsible and complex administrative support to leadership, and assisting in the overall management of the Recreation Division.
DISTINGUISHING CHARACTERISTICS
This is a fully qualified and experienced professional level position. Incumbents perform the full range of duties that demonstrates knowledge of expected functional requirements or performance specifications within assigned discipline. Work involves the application of sound principles and best practices associated with planning and problem solving. Works independently and performs varied assignments requiring broad knowledge in an assigned recreation field.
Examples of Duties
Essential Duties
The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs.
- Supervises, trains, motivates, and evaluates personnel; develops, coordinates, organizes, and prioritizes schedules and staffing requirements and monitor daily work of subordinates and the overall development of the activity/program/event.
- Develops, implements, monitors, evaluates and supervises the operations of assigned recreation program areas and facility operations.
- Plans, organizes, manages, and controls the activities of the Recreation Division including but not limited to senior program, special interest classes, special events, special event permit process, front desk operations, registration software, facility management, division marketing, point of sale, revenue reconciliation, accounts receivable, accounts payable, and responding to the public; ensures that all services and activities adhere to approved Town policies and procedures.
- Plans and conducts training programs for recreation staff, including maintaining training and certification records; ensuring staff obtain and maintain required certifications; attends related seminars, workshops and conferences to stay abreast of industry trends.
- Develops strategic partnerships with local businesses, non-profit organizations, community groups, schools, and other governmental agencies, etc., as necessary to maximize the strength and effectiveness of programming.
- Conducts research and analysis of needs for programs and collaborates with staff on program design, content, and delivery.
- Manage the scheduling, operation, and maintenance of recreational facilities and amenities.
- Assists in the preparation of the division budget by coordinating projects, procuring supplies and services, recommending long and short-term goals and objectives, assuring projects and work plans align with budgets, and monitoring all programs and activities to ensure they are within budgets.
- Researches, analyzes, and prepares reports on parks and recreation program and project status, revenue, expenditures, attendance and accomplishments for Town management, community organizations, and the general public.
- Establishes, fosters, and maintains effective working relationships with citizens, Town staff, school districts and other governmental agencies.
- Maintains inventory of supplies; ensures availability of adequate materials to conduct work activities; approve and/or initiate orders for new or replacement equipment, materials or supplies.
- Ensures all appropriate environmental, health and safety standards are maintained; ensures facilities are compliant with all local, state and national requirements and current on all necessary certifications required for operation.
- Maintains work schedule flexibility to accommodate recreation programs, activities or emergencies that include working evenings, weekends, holidays and on-call hours.
- Performs related work as assigned.
Typical Qualifications
MINIMUM QUALIFICATIONS (at job entry)
Education And Experience
Bachelor’s Degree from an accredited college or university in Recreation, Leisure Services, Public or Business Administration, or a related filed and 4 years of professional recreation programming, planning and facility management experience that includes 2 years of directly related supervisory experience; or an equivalent combination of directly related education and experience. Master’s Degree preferred.
Special Requirements
This position has been identified as a safety-sensitive position by Human Resources, per State and/or Federal Law. Upon conditional offer of employment, the candidate selected will be required to undergo testing for alcohol and controlled substances within twenty-four (24) hours of the offer.
Licensing/Certification Requirements
- Valid Arizona Driver’s License;
- First Aid;
- CPR/AED;
- Certified Parks Recreation Professional certification preferred;
- Maintain all certifications/licenses required at job entry.
KNOWLEDGE
- Supervisory principles and practices;
- Principles and practices of municipal recreation planning, evaluation and administration;
- Methods and techniques involved in researching, planning, organizing, implementing, programming, supervising, and evaluating a variety of recreation programs and activities;
- Public management techniques involved in operations, management, budgeting, personnel administration, and contract and project administration.
- Inventory management principles;
- Marketing and promotional principles and techniques;
- Contract administration principles and practices;
- Budget management methods and techniques;
- Applicable Federal, state and local laws, codes, ordinances, rules and regulations;
- Customer service principles;
- Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities.
Skills
- Supervising and leading staff;
- Planning, organizing, and problem solving;
- Preparing and presenting oral and written communications;
- Marketing and promoting programs;
- Developing and monitoring program budgets;
- Maintaining program inventory and supplies;
- Administering web pages;
- Coordinating program sponsorships;
- Administering contracts;
- Developing, implementing and evaluation community recreational programming;
- Interpreting and applying applicable Federal, state and local laws, codes, ordinances, rules and regulations;
- Analyzing complex data, drawing logical conclusions and make sound decisions and recommendations based on findings;
- Using computers and related software applications;
- Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.
The following is a list of employment benefits offered by the Town of Queen Creek to full-time employees. The list is for informational purposes only. It does not create or connote any contractual rights or obligations. Additional details will be provided upon hire and are available in the Town of Queen Creek Employee Handbook.
Major Benefits for Full-Time Employees
(Employees choose the benefits that best meet their needs.)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pre-tax unreimbursed medical and dependent care flexible spending accounts
- Arizona State Retirement System membership
- Short-term and Long-term disability insurance for the employee
- Town-paid basic life insurance
- Optional employee-paid employee and dependent supplemental life insurance
- Commuter life insurance for business travel and travel to and from work
- Deferred compensation plan (457) with employer match
- Retirement Health Savings Account
- Optional enrollment in Identity Protection Program
- Paid holidays, plus one floating holiday annually
- Vacation leave hours annually
- Four weeks of Paid Parental Leave
- Optional income replacement insurance
- Worker's compensation insurance
- Employee assistance program; offers confidential individual/family, marriage, legal and financial counseling
- Training opportunities and continuing education opportunities, including tuition reimbursement for pre-approved programs
- Direct deposit of paychecks
- Wellness Programs with incentives
01
Do you have a Bachelors degree in Recreation, Leisure Services, Public or Business Administration, or a related field?
02
How many years of experience do you have in professional recreation programming, planning, and facility management?
- Less than 4 years
- 4 - 5 years
- 5 - 6 years
- 6 - 7 years
- 8 years or more
03
Do you have at least two (2) years of direct supervisory experience overseeing full-time and/or part-time recreation staff?
04
In your most recent supervisory position in Recreation, how many full-time and part-time staff did you directly supervise? Also, detail your level of responsibility within the Recreation program areas you have managed. If none, please put N/A.
05
Have you supervised staff across multiple recreation program areas simultaneously? If yes, please describe which areas and for how long. If none, please put N/A.
06
What do you consider the most important aspects of building or maintaining a positive work culture and how have you implemented them in your current role?
