The Department of Facilities and Operations is responsible for the functions of the City’s physical spaces, including buildings, grounds and infrastructure. The goal is to ensure that these spaces are safe, comfortable, efficient, and sustainable, while also supporting the organization’s objectives. Maintaining the cleanliness of the facilities and surrounding grounds is of the upmost importance, while providing a friendly and welcoming atmosphere.
Dock Hands are responsible for dock maintenance and repair, the safe mooring of boats and general operations of the docks by assisting in coordinating the arrival and departure of boats and dispensing fuel. Dock Hands will engage in general building and grounds maintenance including restrooms cleaning and lawn care. Dock Hands provide outstanding customer service to boat owners and other visitors to the marina. Weekend hours will be required based on the needs of the business. It is imperative job duties are performed with respect, integrity, objectivity and in the best interest of the City. All City employees are expected to be honest and truthful at all times.
Essential Responsibilities:
Become proficient at using our various systems, including dockside transaction processing, reservations, fleet management, inventory management and more.
Responsible for assigning transient or daily moorage; assist with boat arrival and departures.
Operates marina equipment as needed, such as small watercraft, pump-outs, lawn mowers, fuel dock, etc.
General Responsibilities:
Perform any safety, maintenance and custodial needs for the marina facility.
Provide a high level of customer service to marina tenants and the public by providing information on services and events available in marina and throughout the community.
Possession and maintenance of valid driver’s license and auto insurance in accordance with state of Wisconsin law required.
Must be at least 18 years of age.
Boating experience is preferred.
Ability to operate a VHF and hand-held radio.
Ability to provide great customer service and pitching in to help the team.
Ability to operate boats and marine fueling system.
Exceptional customer service skills.
Ability to communicate effectively in both written and verbal form with a variety of city personnel and members of the public, and to maintain effective
working relationships with other staff, contractors, and participants.
Ability to work a varying shift that includes mornings, weekends, and holidays.