Performs systems analysis and coordinates the development of systems and/or applications of a specified function or area within a department.
Recruitment Timelines: Interviews are projected to be scheduled for the week of March 16, 2026. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.
- Researches functional areas to determine information systems needs
- Performs requirements analyses, feasibility studies, and prepares project proposals for the development, enhancement, and maintenance of an information system specific to assigned department
- Designs technical systems specifications
- Provides input to consultants regarding systems needs and acceptability of alternatives
- Evaluates systems to ensure that requirements are properly satisfied
- Verifies vendor compliance with contract and work plan
- Monitors systems performance and responds to systems emergencies
- Troubleshoots, analyzes, and resolves system problems
- Prepares cost/benefit analysis reports for information processing systems and develops associated justifications for the acquisition of systems products and services
- Prepares reports, systems training manuals, and technical systems documentation
- Creates and modifies microcomputer programs
- Develops advanced microcomputer analytical models and report programs using specified software packages
- Designs advanced decision support tools and models used for decision making
- Participates in department information security, disaster recovery, and safety programs
- Participates in evaluation and awards of contracts to information systems vendors
- Oversees, trains, and motivates assigned staff
May be required to perform other related job duties
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education- Bachelor's Degree in Computer Science, Information Systems, or a related field
Experience- Three years of relevant experience performing systems analysis or computer programming work; some positions in this class may require specialized experience in area of assignment
Certifications/Licenses/Special Requirements- A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:
- Experience performing system configuration, integration support, data validation, testing, and post-implementation optimization
- Experience supporting asset management information systems
- Experience using data analytics, reporting tools, and database concepts
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
- Theories, principles, and practices of specified application areas, systems analysis, and statistical methods
- Applicable local, state, and federal laws, rules, and regulations governing information systems
- Capabilities of large-scale computer systems
- Principles of supervision
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
- Analyzing and designing data processing systems in a specified application area
- Managing projects, applications, and programs
- Troubleshooting system problems
- Navigating and customizing web-based collaborative platforms, such as SharePoint
- Analyzing situations, identifying problems, and recommending solutions
- Exercising sound judgment and creativity in making decisions
- Communicating effectively orally and in writing
- Interacting professionally with various levels of Metro employees and outside representatives
- Training users in implemented systems
Ability to(defined as a present competence to perform an observable behavior or produce an observable result)
- Perform complex systems analyst work
- Prepare comprehensive reports and correspondence
- Determine strategies to achieve goals
- Meet tight time constraints and deadlines
- Multi-task and work in a fast paced, team-oriented environment
- Think and act independently
- Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
- Work effectively in a team environment
- Interface with internal business units; create and foster effective partnerships with internal stakeholders
- Read, write, speak, and understand English
Special Conditions- This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
- The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
- Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
- This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors
- Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
Working Conditions- Typical office situation
- Close exposure to computer monitors and video screen
Physical Effort Required- Sitting at a desk or table
- Operate a telephone or other telecommunications device and communicate through the medium
- Type and use a keyboard and mouse to perform necessary computer-based functions
- Communicating through speech in the English language required
(KP)